Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

442 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


JO
JESUS SR O.
El Cajon, CA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019
Customer service is the best, , reasonable prices!!!
Customer service is the best, very knowledgeable mechanics and their prices are very reasonable, honest and clean!!!

RD
Ryan D.
La Mesa, CA
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/10/2019 Category: Service
Ryan said that due to a missed phone call he wasn't able to pick up his vehicle when he thought he would be able to.
This review was collected via phone interview by Customer Research Inc.

JZ
James Z.
El Cajon, CA
Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
James said that the mechanics are very transparent. He mentioned that he will not take his vehicle to another business unless he has no choice. He stated that he trusts the mechanics and that in his opinion this is priceless.
This review was collected via phone interview by Customer Research Inc.

KL
Kim L.
El Cajon, CA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Kim said the staff was super nice. They were timely, and completed it for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

EP
EUGENIA P.
Spring Valley, CA
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
The best mechanics in the San Diego area !
I have been going to this Auto Repair Shop for the last 6 years and they truly are the best- honest, efficient, friendly and affordable.
Hector and his workers are always wonderful!

LT
Laura T.
Jamul, CA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Laura said she was a long time customer. Hector provided honest and fair service.
This review was collected via phone interview by Customer Research Inc.

MA
MELVIN A.
San Diego, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019
routine maintenance
Always get first rate service

JM
Joe/TRYSA M.
El Cajon, CA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Quick response!
These guys always come through for me.

TL
Taner L.
El Cajon, CA
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2019 Category: Service
Taner said the business did good work but he's having some problems with his vehicle.
This review was collected via phone interview by Customer Research Inc.

MK
Mary K.
California
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Spoke with Mary. She said she is very satisfied with the service at this business. She thinks Hector is wonderful, and she added she would not take her vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

BF
Brinttny F.
La Mesa, CA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Brinttny said she got everything she needed.
This review was collected via phone interview by Customer Research Inc.

JM
Joe/TRYSA M.
El Cajon, CA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Great Auto Repair Shop
These guys are really great. Hector is totally honest and treats us fair. Can do almost anything on cars! The shop is not fancy but the guys do great work and very fair prices!

AC
ARLENE C.
Chula Vista, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019
Never disappoints!
I will start off by saying that it is always very hard to find a good reliable and honest mechanic. I found Hector and his company about four years back through my brother-in-law who used to be a tow truck driver. So naturally he got to know lots of mechanics in the area. He came across Smart Auto Repair and knew he had struck gold. He recommended him to me, I took my cars there a couple of times, and each time he didn't disappoint. I referred some of my friends to him too, and they were equally as satisfied. My latest trip there was to fix a 2005 Explorer that we hardly used but we knew it needed a bit of work. I needed to make sure that I took it to somebody reliable because it was going to be handed down to my soon-to-be 18 year old son, and as a parent we all know how important it is to make sure that your kids have a reliable car. I once again put my trust in Hector and his company, and he exceeded my expectations. I felt more than comfortable handing the keys to my son just in time for his 18th birthday. I know these reviews are on a case by case experience. But im not basing this review off of one experience. This review is based off of 4 years, and plenty of trips to his shop. My family and I thank you and your crew Hector. My son couldn't be happier with his gift.

DB
David B.
El Cajon, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
David said he has been to this business many times before. He added he gets an honest appraisal about what is going on with his vehicle, he is on a 1st name basis, they have a good time and the place is very timely.
This review was collected via phone interview by Customer Research Inc.

ST
Scott T.
El Cajon, CA
Nissan Maxima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/20/2019 Category: Service
Scott said there was poor communication between him and the technician at this business.
This review was collected via phone interview by Customer Research Inc.

LB
Lynne B.
La Mesa, CA
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Lynne said the staff are professional, kind, honest and very, very nice. She also stated that she loves taking her vehicle there.
This review was collected via phone interview by Customer Research Inc.

CB
CYNDI B.
El Cajon, CA
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Wonderful
Been going here for everv4 years now, and no where else!

GP
GERRY P.
El Cajon, CA
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Outstanding service
I've been coming here for years. Excellent service at a great price!

MB
Michael B.
El Cajon, CA
Plymouth Voyager
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2019 Category: Service
Michael said it was great job all around and everything is fine.
This review was collected via phone interview by Customer Research Inc.

DV
David V.
San Diego, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
David said the business did a good job, and finished in a good amount of time.
This review was collected via phone interview by Customer Research Inc.

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