we test drove this vehicle on 10/8/19 As we test drove it there were issues with it chugging, Robert McClean our salesman had it into the shop before we left the dealership and called us later on to say the codes that came up were for sparkplugs. He said it would be brought into the shop and changed if we wanted to come back and take it for another test drive as it wasn't chugging anymore. 10/10/19 We drove the 2 hrs again ,test drove it and no issues at all. Very professional is what we thought of him at the time. Jess Belwood on the other hand(finance Manager) didn't seem like he enjoyed his job very much and had very little enthusiasm nor care we were just spending a pricey amount of money there. I put that aside,went along with his recomendation as to not purchase the extended warranty as he said "unless your're off roading with the vehicle,I personally wouldn't purchase it either"! fast Forward a few days,I give them a call as a question to program my doors locks because the vehicle showed to contact the dealership. I once again was transferred to Jess,where he told me I would have to pay an additional $50 to get the factory code to set my doors. I told him i wasn't paying that,so he tranferred me to Robert,who politely told me where to find the code on the vehicle. Fast forward again. 2 1/2 weeks go by and I notice ,my rear end doesnt seem right,chugging is happening again almost daily now and my check engine light is on. I bring it into a local shop as Sonju is 2 hrs away from my home. I'm told with the parts that need to be replaced, it is a hazard to be on the road. Both catalitic converters are bad, it is in need of an alignment, rear knuckle bushings are bad also. I have my vin number looked up and this vehicle was serviced at Sonju on Aug 27th of this yr. An alignment was done, rear toe links suspension was fixed, but not the knuckle bushings(you can't fix one without knowing about the other). Sooo our grand total to fix this vehicle I just purchased for 11thousand some dollars needs almost 3grand more dollars worth of work!! I call Sonju ,Jess wants me to drive it the 2 hrs,after I was told this is a safety issue to be on the road, He then had it towed back to Sonju and said he will call me when they figure things out. This is where even more horrible customer service carry on. 6 days later Jess calls me,has the nerve to tell me "I knew" there were safety issues with this vehicle and i drove it off the lot with the check engine light on. SERIOUSLY?!? So I have been driving a vehicle for nearly a month,with my 3 kids in it daily, "knowing" the engine could seize up on me from plugged catalitic converters, totally out of alignment too? WOW!! He says "we can fix it here,but were not paying for the whole cost. It's going to cost 2,300 some odd dollars just for those parts,"if you pay half of that,we will pay the other half"! So i just bought 2 vehicles,2 4wheelers totally nearly 40,000 and you want even more of my money for things that should of been fixed before i bought it?! He then goes on to say "I told you to purchase the extended warranty"! I told him a dealership charges and arm and a leg for parts and i will take it elsewhere myself. This whole time he was beyond unprofessional and rude to me. I told him "just have it towed back and I will figure this out myself"! Seconds later he hangs up on me as I'm asking about when it will be returned. I call back three times, leave messages for Robert to call me as to when I will be getting my vehicle back and no call back. So now, I still have no response as to when I will even get it towed back,or if I have to drive the 2 hrs to get it because they won't even talk to me on the phone!! I am, disgusted with this whole situation and the service we got, and will NEVER reccomend anyone spending a penny here!