business image

Sound Auto

Average Score
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
3.4
(11 Reviews)
0
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

About

Welcome to Dan Merriam's Sound Auto Wholesalers, the home of the best used cars located in Branford and East Haven, CT. Our approach is to hand-pick the best inventory and pricing them among the lowest in the market. We also serve customers nationwide. We have the highest rating possible by the Better Business Bureau - A Plus.

So
Welcome to Dan Merriam's Sound Auto Wholesalers, the home of the best used cars located in Branford and East Haven, CT. Our approach is to hand-pick the best inventory and pricing them among the lowest in the market. We also serve customers nationwide. We have the highest rating possible by the Better Business Bureau - A Plus.

So please, view our inventory, take a look at our Sound Auto Certified promise, or even use our easy application to get pre-approved for financing regardless of your credit history. We want to make sure your next purchase is better than any you have ever had, so please call us at (203) 466-2622 with any questions you might have.

It's not just any used car. It's Sound Auto Certified.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(203) 466-2622

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone provided
14 Frontage Rd East Haven, CT 06512
Sound Auto 's Reviews
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
3.4
(11 Reviews)

JS
gravatar
John S.
South China, ME
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/06/2021
sales
To Mr. Merriam or General Manager of Sound Auto: I feel you should be aware of my experience with your business and in particular with Mr. George Bennet? Basically, he is an exceptionally poor representative to the public of your business. He is typical of all the worst traits that give car salesmen a bad reputation. He shows no integrity nor honesty and is self-serving only to himself and not your business or the customers. It got to the point where I am pretty uninterested in buying a car from a company that employs such unreliable people; it makes the rest of the business suspect as well. So, you're wondering why my negative comments. I had been emailing with George for about a week with interest in a Prius I found that you had listed on CarGurus. We had gotten to the point Tuesday evening when I agreed to buy it with all the major issues of price, delivery etc confirmed on the phone. He took my credit card for a $2,500 deposit and a picture of my drivers license to process and hold the car for the completion of the paperwork. I wrote several times that evening and the next morning when I had not received the promised paperwork. I then got an email early afternoon, that someone was coming to look at the car and probably buy it then and there. I responded shocked and critically; with finally no response from him on where the process and status of car was at that point.
There are many cars and dealers out there! But, I am writing because I feel its important for owner/management to be aware of the reputation of businesses. (I do have relatives in Guilford.)
I also wanted you to know ahead of time that I feel obligated to submit a review to CarGurus as well.
Thank you for your attention and would appreciate a response and minimally an acknowledgment that this message was received.
thank you,
John Soifer
Not Recommended
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(19 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(239 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(166 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(0 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(160 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.