Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1144 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


HS
HERB S.
Concord, NH
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
EXCELLENT Service
Always a pleasure to deal with Don & crew. Competent technicians and very fair prices.

MH
Marilyn H.
Concord, NH
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Marilyn said the people did very well, they're very kind, they gave her a ride home and back, and the vehicle was ready on time.
This review was collected via phone interview by Customer Research Inc.

LW
LARRY W.
Concord, NH
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
Knowledgable and caring staff, fairly priced, quality work and free coffee and doughnuts.
South Main Auto has a family feel to it. . . . probably because several of them are related. The staff works hard to find parts that are good and reasonably priced, helping to keep down customer costs. It doesn't feel like "upselling" is a business practice used here as they fix what needs to be fixed -- and no more. I waited for my car in the office today and had the opportunity to see a few customers come and go. Each was treated with respect and courtesy. Monique has a nice way of relating to customers.

JA
JOHN A.
Hooksett, NH
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Friendly up to date service.
Continuing quality service!

HJ
HAYS J.
Milford, NH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Great Service
For safety and great service South Main is the very best.

SG
SUSAN G.
Henniker, NH
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Service
As always the service and communication is above expectations. Every one is friendly and responsive.

PV
Patty V.
Holden, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
They Saved The Day!
After finding South Main Street Service on my GPS, I walked in with a mechanical emergency at the very end of the day and Monique and staff miraculously fit me in to repair my car so I could continue on my long journey back to Massachusetts. This was no easy task, considering the stream of customers coming to pick up their cars just kept flowing. If I lived nearby, I most definitely would make this my go-to car shop! Thank you South Main Street Service!!

PS
Pearl S.
Concord, NH
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Pearl said the business has a lot of good people working there.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Concord, NH
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019 Category: Service
Mark said they did a good job.
This review was collected via phone interview by Customer Research Inc.

SG
SUSAN G.
Henniker, NH
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Service
Always accommodating, great to work with and very efficient.

ST
Steve T.
Hopkinton, NH
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Steve said they are always great at everything they do. He enjoys going there and he is a big fan.
This review was collected via phone interview by Customer Research Inc.

MJ
Mark J.
Concord, NH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Mark said they do great professional work and it is always correct.
This review was collected via phone interview by Customer Research Inc.

BH
Benjamin H.
Concord, NH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Benjamin said the service was quick and easy.
This review was collected via phone interview by Customer Research Inc.

LD
Lisa D.
Allenstown, NH
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Lisa said they are friendly and willing to work with people.
This review was collected via phone interview by Customer Research Inc.

DP
DEB/ GREG P.
Hopkinton, NH
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Terrific
The service was prompt, courteous and professional. My car was making a worrisome humming sound. They took it for a test drive, determined what the problem was, explained it to me and fixed it. Their prices are always honest. What more can you ask for?

HS
HERB S.
Concord, NH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
GREAT SERVICE
SMSSC always does a great job !! Quality work and very fair pricing.

PM
PENELOPE M.
Deerfield, NH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Good work at a reasonable price.
Work was done on time and good recommendations were made for follow-up work to replace my tires.

ML
MARC L.
Webster, NH
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Excellence
We can't say enough about Don and his staff. They are courteous, professional, pleasant and provide honest excellent service. There is no other place we would want to take our vehicles for repair.

PB
PETER B.
Candia, NH
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Great service Great people
The reason my 1999 Sierra has over 241,000 miles is because of the work that is done at So Main Service Ctr by their knowledgeable techs. I have been going there for 25 years and they are like family to me.

MG
MYRNA G.
Concord, NH
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Honest, Friendly Service!
Trustworthy, knowledgeable service done in a timely manner by friendly folks at a reasonable cost. Would absolutely recommend them to others, as they were recommended to me many years ago.