Overview

Overall Rating 4.41/5Overall Rating 4.41/5Overall Rating 4.41/5Overall Rating 4.41/5rating 4.41

1936 Reviews

ReScore Reviews™ (41)

ReScore
Overall Rating 3.7073137/5Overall Rating 3.7073137/5Overall Rating 3.7073137/5rating 3.7073137rating 3.7073137
Original
Overall Rating 2.1463432/5Overall Rating 2.1463432/5rating 2.1463432rating 2.1463432rating 2.1463432
89% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Anonymous avatar
Verified Customer
West Hempstead, NY
2007 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
2007 Hyundai Tucson
Please seriously consider a dress code for your female employees.
JERRY G., service manager from South Shore Hyundai responded on 05/25/2018

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

CP
Courtney P.
Queens, NY
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Quick and competent service that’s customer centered
Brought my car in because my ac hoses were leaking. Their multi point was thorough and they found my air filter was molded and my fuel injector needed servicing, then told me there were coupons I could use towards the services. It felt like dealing with family instead of a business trying to make as much off of you as possible— a quality rare in the automotive industry! Glad to have such a great group of people looking out for me, and as a result I will definitely be back. Only complaint is I wish they offered loaners for all services as it’s challening for me to get to them and get around if I have to leave my car there. Otherwise very happy.
JERRY G., service manager from South Shore Hyundai responded on 05/25/2018

Thank you for your business.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

Anonymous avatar
Verified Customer
Jamaica, NY
2013 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Overall performance
Overall performance was satisfied
JERRY G., service manager from South Shore Hyundai responded on 05/25/2018

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

GB
Georgeann B.
Saint George, SC
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Great service
Courteous Smiles and excellent hand shake.
JERRY G., service manager from South Shore Hyundai responded on 05/24/2018

Thank you for your business.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

Anonymous avatar
Verified Customer
Valley Stream, NY
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Service
Excellent service, personnel are polite and pleasant....
JERRY G., service manager from South Shore Hyundai responded on 05/24/2018

Thank you for choosing South Shore.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

TH
Thomas H.
Rockville Centre, NY
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Great service
Great service in and out in no time
JERRY G., service manager from South Shore Hyundai responded on 05/24/2018

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

KS
Kennis S.
Brooklyn, NY
2017 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
You were very efficient and figured out the problem quickly and took care of it.
Excellent job
JERRY G., service manager from South Shore Hyundai responded on 05/24/2018

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

FH
Fred H.
Valley Stream, NY
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Excellent Service Department
Arrived at a 9:00 appointment. Was told it should take about 2 hours. It was 2 hours and they had the car done on time.
JERRY G., service manager from South Shore Hyundai responded on 05/24/2018

Thank you for your business.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

JS
Jennifer S.
Jamaica, NY
2004 Hyundai Sonata
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/22/2018 Category: Service
The Mechanic was Good but Office Service Reresentative Was Okay
The mechanic did a good diagnostic of my car; however I didn't get the impression that the office representative was that interested in being helpful. She was professionally okay but really didn't take the time to explain what immediate steps I could take to make some of the most needed mechanical repairs to my car. For me, customer service is always important!
JERRY G., service manager from South Shore Hyundai responded on 05/23/2018

I am sorry that you were unhappy with your visit.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

DS
Dorothy S.
Cambria Heights, NY
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
The members of staff
The friendliness of the staff and how good they keep you informed about what is happening while you wait.
JERRY G., service manager from South Shore Hyundai responded on 05/21/2018

Thank you for your business.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

GD
Glen D.
Oceanside, NY
2012 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Courteous to customers.
Honest service.thank you.
JERRY G., service manager from South Shore Hyundai responded on 05/21/2018

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

JS
Jimmy S.
Valley Stream, NY
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Staff are super or great
SS Hyundai personnel are all Super/Great. See you on my next service appointment.
JERRY G., service manager from South Shore Hyundai responded on 05/18/2018

Thank you!

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

CT
Carla T.
Queens, NY
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
No Complaints
Comfortable waiting area. Professional car service and they’ll wash your car if it really needs it.
JERRY G., service manager from South Shore Hyundai responded on 05/18/2018

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

GM
George M.
Howard Beach, NY
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Good jop
Good jog
JERRY G., service manager from South Shore Hyundai responded on 05/17/2018

Thank you for your business.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

KM
Kevin M.
Staten Island, NY
2016 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
very good service
Very good service
JERRY G., service manager from South Shore Hyundai responded on 05/16/2018

Thank you!

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

BI
Barry I.
Cedarhurst, NY
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Sherry
Good experience
JERRY G., service manager from South Shore Hyundai responded on 05/16/2018

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

SK
Sandy K.
Queens Village, NY
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Great service
Had some miscommunication when I tried to make an appointment for service. Lulu resolved all my concerns with a phone call and made sure the team at Hyundai addressed my concerns. She went the extra mile and was able to have Joey drive me to work and pick me up when the car was ready. (which really helped, since I just started this job last month)Josephine in the service dept.explained everything in detail, even got the car washed. Lulu did a follow-up call to make sure everything went well. Very, very happy with South Shore Hyundai. Thank you everyone, you made my day.

Sandy
JERRY G., service manager from South Shore Hyundai responded on 05/16/2018

Thank you for your business.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

Anonymous avatar
Verified Customer
Maspeth, NY
2014 Hyundai Sonata
Check 20x19 Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/15/2018 Category: Service
This time disappointed on dealer service.
I requested oil change as always. I brought my own oil and OEM geniue filter. Also I mentioned to stuff that on my previous visit they read my mileage incorrectly, so politely I asked them to correct it. They told me that inspection will correct it but I wasn't informed that car inspection will be performed. Also they left adhesive glue on windshield before putting new sticker. Dealer should only do what customer request. There must be better communication between dealer and client.
JERRY G., service manager from South Shore Hyundai responded on 05/18/2018

I am sorry that you were unhappy with your service visit.

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

WR
Wayne R.
Hollis, NY
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Servicing
Staff are friendly. The service was good
JERRY G., service manager from South Shore Hyundai responded on 05/16/2018

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net

DB
Daniel B.
Valley Stream, NY
2011 Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Good value
Friendly Servicepeople, and the work is always professionally done. However the last two times I went to pick up my car it was not washed, and I feel that they shouldn't call and say its ready until that's done.
JERRY G., service manager from South Shore Hyundai responded on 05/16/2018

Thank you

Jerry Grimes
Service Manager
516-561-5900
JGrimes@aagny.net