Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

411 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


Verified Customer
Broadview, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Great, honest, Service!
The team at Southwest are always professional and personable. Thier service is the best I found so far because in this shop they only repair what’s needed.

ET
Emil T.
Hickory Hills, IL
BMW 750i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Emil said he's been happy with the service for years.
This review was collected via phone interview by Customer Research Inc.

JP
JASON P.
Lyons, IL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Very reasonable and courteous
Reasonable prices and very courteous staff. My work was done good and in a reasonable amount of time and I will go back the next time I need work done to my vehicle.

JV
Joe V.
Naperville, IL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Joe said they are the only mechanics he can trust to do a great job at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Chicago, IL
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Tom said the business has dependable service, they get him in and out, and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

LT
Latonya T.
Brookfield, IL
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Latonya said they did a great job .
This review was collected via phone interview by Customer Research Inc.

JV
JIM V.
Orland Park, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Battery replaced-oil change
Always courteous & knowledgeable.
Great & friendly service. Honest. Trustworthy

PH
Philip H.
Oak Park, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Philip said that the place diagnosed his issue and fixed it properly.
This review was collected via phone interview by Customer Research Inc.

JV
JOE V.
Naperville, IL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Fantastic Service, Honesty & Integrity
Fayez has always treated us with the utmost respect, and has been servicing my vehicles for years. His ethics and how he treats his customers is the reason I keep coming back. His prices are extremely reasonable and fair, when other similar shops aren’t. Quality and honest repair work is the hallmark of this business!

JK
JOHN K.
La Grange Park, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
quick and reliable
The service was very quick and efficient, as usual. The car seems to ride smoother now and I hear less noise. So, I would have to say that I am very pleased with the work that was done!

FS
Frank S.
Brookfield, IL
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Frank said everything went pretty smooth at this business.
This review was collected via phone interview by Customer Research Inc.

FC
Frank C.
Brookfield, IL
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Frank said he received same day service.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Brookfield, IL
Buick Riviera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Mike said they were super friendly, reasonably priced, and straightforward. They were honest.
This review was collected via phone interview by Customer Research Inc.

RS
Ray S.
Illinois
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Ray said the overall service was great and the employees were honorable.
This review was collected via phone interview by Customer Research Inc.

MQ
MICHEAL Q.
Brookfield, IL
Saturn Outlook
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
A place you can trust
The owner of Southwest AutoWerks, Faez, is the reason that I followed him from his original garage on Harlem.
Faez is a very honorable man who stands behind his work. He is a great mechanic who honors many recalls and warranties. I would highly recommend his work and attitude.

JV
JIM V.
Orland Park, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
2007 Camry
Great service. Trusted. Knowledgeable Good people to deal with.

RP
RUDY P.
Brookfield, IL
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Customer Service
Great customer service. Owner truly looks out for the clients bottom dollar and best interest.

GE
Gertrude E.
Brookfield, IL
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Gertrude said the business was very quick to bring the tow vehicle. They were able to fix the problems in a day. It was a great experience with good prices.
This review was collected via phone interview by Customer Research Inc.

MR
MIKE R.
Brookfield, IL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Nice people
Very quick and easy

BD
BOB D.
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Honest place, nice guys.
I passed this place for years and never knew how good it was. My friend recommended it cause I needed some work that I wasn’t equipped to do. The owner worked to save me some cash and was honest about what wasn’t needed. Good people to deal with. The parking lot is congested with a bunch of old vehicles, but don’t let that sway you from trying them. It’s an old time mechanic shop that works on everything.

Displaying Review 1 - 20 of 411 in total