Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

71 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


BR
Beth R.
Minneapolis, MN
Volkswagen Jetta Sedan
Verified Customer
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10/18/2019
Great customer service 🙂
Great customer service, treat my wife and myself with respect.

CF
Caroline F.
Minneapolis, MN
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Caroline said the staff at the business was friendly and responsive.
This review was collected via phone interview by Customer Research Inc.

JY
Joanna Y.
Minneapolis, MN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019
Neighborhood Service
They are right in my neighborhood, , they know my vehicle and pleasant to work with. Service is always done when they say it will be, or they call with an explaination.

VM
Vincent M.
Savage, MN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Vincent said he trusts them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Minneapolis, MN
Saturn Ion
Verified Customer
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10/01/2019
Reliable
We have always had good luck here. They are honest and friendly

KB
Ken B.
Minneapolis, MN
Ford Pickup
Verified Customer
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09/13/2019 Category: Service
Ken said that they are pretty good. The people there are timely and courteous. Everything worked out for him.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
Minneapolis, MN
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019
Oil change
Great job!

BF
Brian F.
Minneapolis, MN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Brian said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JB
Joseph B.
Minneapolis, MN
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Joseph said the staff was super helpful, knowledgeable, very friendly, quick and efficient.
This review was collected via phone interview by Customer Research Inc.

MP
Mark P.
Minneapolis, MN
Jeep Wrangler
Verified Customer
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08/25/2019
Good service; friendly people
We take all out vehicles to Southwest Firestone. We have always had great service and enjoy the friendly people at the shop. Also enjoy working with a local, family owned buiness.

CF
Caroline F.
Minneapolis, MN
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Caroline said the people are friendly and very helpful. She said they treat her like family and that it can be hard to find a trustworthy business, especially being a female. Her kids take their vehicles to them, too. They are an awesome place to take a vehicle.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Minneapolis, MN
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2019 Category: Service
James said the service was good but he has to go back in tomorrow because he is having brake issues. The customer service was great. He got along with everybody there. He has a toxilizer machine with a smart start machine and has to get it calibrated every month at this place. Last month, he spent almost $600 on the brakes, and now his rotors are warped and he is scared to drive his vehicle.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Minneapolis, MN
Mercury Mystique
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2019
Friendly profesional service
They got the job done despite some issues with a defective part from their supplier.

BF
Brian F.
Minneapolis, MN
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2019 Category: Service
Brian said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BF
Bill F.
Hopkins, MN
Verified Customer
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07/15/2019 Category: Service
Bill said the owners are good friends of his, he has known them for a long time and enjoys doing business with them.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Lakeville, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Robert said the service was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Minneapolis, MN
Hyundai Santa Fe
Verified Customer
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07/04/2019
great neighborhood resource
We always start at Firestone. Pretty rare that Barry and the guys there can’t figure it out ... and fix it at a reasonable price. We’ve trusted them with our car repair needs for years.

TM
TJ M.
Minneapolis, MN
Chevrolet Tahoe
Verified Customer
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07/02/2019
Costumer Service
There awesome guys, great service!

CG
Chris G.
Minneapolis, MN
Kia Soul
Verified Customer
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06/21/2019 Category: Service
Chris said he likes the staff and they took care of him.
This review was collected via phone interview by Customer Research Inc.

BJ
Brian J.
Minneapolis, MN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Brian said it's always been good to deal with them.
This review was collected via phone interview by Customer Research Inc.

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