ReScore Reviews™ (5)

Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
Overall Rating 1.399998/5rating 1.399998rating 1.399998rating 1.399998rating 1.399998
97% Would Recommend
Latest Review 5 days ago
Review for Eastport Shell
Dillon P. on 02/26/2015
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Dillon said they never called him and the price was very high.
Vehicle: Nissan Xterra
Category: Service
Service Date: 02/04/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
bud e. at Eastport Shell responded on 03/05/2015

thank you for taking the time to respond to our Customer satisfaction survey.  We are sorry you feel the way you do about our service and we are not sure what you wanted an approval call for.  The service we performed was our standard Oil Service and Vehicle Visual Inspection report, with no extra services recommended or provided.  The initial work order for this service clearly details the cost of the service.  We would like to hear what more we could have done to make your experience with us better?