Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

494 Reviews

99% Would Recommend
Latest Review 10 days ago

Reviews


FW
FRANK W.
Mazomanie, WI
GMC Canyon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Unbeatable customer service
I took my truck to a factory dealer to diagnose a problem. Their recommendation was for a repair that could cost over $4000.00 and they could not guarantee it would fix the problem. Dwight attached monitoring gushes to the truck and drove it for several days. He determined that what the dealer wanted to do was not necessary. My total bill was around $300.00 and that included replacing a tire that was about to come apart.
Kate & Dwight R. from Specialty Auto Inc. responded on 07/11/2018

Thank you for the feedback, Frank. We appreciate your review and business!  Please don't hesitate to call us if you have questions or concerns. We look forward to being of service to you again.


MB
MIKE B.
Arena, WI
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
Excellent is ordinary
The maintenance service on our '05 Prius was performed in the excellent manner which we have come to recognize as ordinary for Specialty Auto. This visit however, resulted in an additional, extraordinary service. After dropping me off to pick up the 05 Prius, my wife inadvertently backed our '14 Prius into a metal post, ripping off the bumper panel. To me, it looked like a $300-500 repair. Dwight interrupted his work to come out and access the situation and a couple of days later made a perfect fix for $40. With such conscientiousness as well as competence, we will not only continue with Specialty Auto for our service but will encourage others to, as well.
Kate & Dwight R. from Specialty Auto Inc. responded on 07/11/2018

Thank you for your feedback, Mike! We truly appreciate your kind words and business! We look forward to seeing you again.


MM
Mike M.
Spring Green, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Mike said the staff provided great service, and got him back on the road quickly.
This review was collected via phone interview by Customer Research Inc.
Kate & Dwight R. from Specialty Auto Inc. responded on 06/25/2018

Thank you for the review of our shop, Mike! As always, we appreciate your business and feedback. See you next time!


VW
VERNA W.
Mazomanie, WI
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
'65 Corvair
The staff at Specialty Auto is very knowledgeable and they seem to care about your vehicle. They worked on a collector 1965 Corvair convertible, and always seem to know exactly what it needs. Bought parts for several issues and decided while working on the car that one of the issues didn't need to be worked on at this time, so gave me the parts that had been ordered, and charged me accordingly, less than the original estimate. Very honest people.
Kate & Dwight R. from Specialty Auto Inc. responded on 06/25/2018

Thank you so much for the glowing review, Verna! We appreciate your kind words and business. We look forward to helping you out again in the future!


MC
Mitchell C.
Spring Green, WI
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Mitchell said he liked the work. The staff did a good job.
This review was collected via phone interview by Customer Research Inc.
Kate & Dwight R. from Specialty Auto Inc. responded on 06/07/2018

Thank you for the feedback, Mitch and Monica! We appreciate your business and conversation! We look forward to seeing you again in the future.


ET
Eric T.
Wisconsin
Dodge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Eric said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Kate & Dwight R. from Specialty Auto Inc. responded on 05/23/2018

Thank you for the feedback, Eric! We appreciate the review and look forward to seeing you again in the future!


Verified Customer
Spring Green, WI
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
2005 Volvo
Went the extra mile & cleaned off my glass.
Thank You!
Kate & Dwight R. from Specialty Auto Inc. responded on 05/23/2018

Thank you for the feedback, William! We are happy to have been of service to you. We look forward to helping you out again in the future.


Verified Customer
Spring Green, WI
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Friendly and Helpful
Excellent service, always helpful.
Kate & Dwight R. from Specialty Auto Inc. responded on 05/07/2018

Thank you for the review, Michael! As always, we appreciate having you as a customer and look forward to being of service to you in the future.


BP
Bob P.
Wisconsin
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Spoke with Kim. She said the staff was good and they did good work. She liked them very much and really appreciated them.
This review was collected via phone interview by Customer Research Inc.
Kate & Dwight R. from Specialty Auto Inc. responded on 04/20/2018

Thank you for the feedback,Kim and Bob! We are happy to be of service to you and look forward to seeing you again in the future.


MH
Michael H.
Wisconsin
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Michael said the employees were good and explained everything to him.
This review was collected via phone interview by Customer Research Inc.
Kate & Dwight R. from Specialty Auto Inc. responded on 04/20/2018

Thank you for the review, Michael! We appreciate your business and look forward to helping you out again in the future!


LJ
Lori J.
Arena, WI
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Lori said she's been going to this facility for 18 years and never had bad service or repair.
This review was collected via phone interview by Customer Research Inc.
Kate & Dwight R. from Specialty Auto Inc. responded on 04/20/2018

Thank you for the feedback, Lori! We look forward to being your shop of choice for the next 18 years:)


RB
Ron B.
Viola, WI
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Ron said the staff does good work.
This review was collected via phone interview by Customer Research Inc.
Kate & Dwight R. from Specialty Auto Inc. responded on 04/10/2018

Thank you Ron for your feedback! As always, we appreciate your business and look forward to seeing you again.


BR
Bryan R.
Spring Green, WI
Nissan Frontier 4WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Bryan said the staff provided good service. They were friendly and competent.
This review was collected via phone interview by Customer Research Inc.
Kate & Dwight R. from Specialty Auto Inc. responded on 03/29/2018

Thank you for your review, Bryan! We appreciate the feedback and look forward to seeing you again in the future.


MK
Merl K.
Wisconsin
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Merl said he had no problems and the employees are courteous.
This review was collected via phone interview by Customer Research Inc.
Kate & Dwight R. from Specialty Auto Inc. responded on 03/29/2018

Thak you for your kind words, Mr. Kardatzke! We appreciate your business and feedback!. We look forward to seeing you again in the future.


TE
TRACY E.
Spring Green, WI
Nissan Rogue Select
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
Great customer service, friendly
Fantastic service from Specialty Auto Body. Repaired car quickly and then checked over thoroughly. My car was also seen only a couple of days after I rang. Everyone at Specialty Auto Body was really friendly. Thank you!
Kate & Dwight R. from Specialty Auto Inc. responded on 03/29/2018

Thank you for your feedback, Tracy! We appreciate your kind words and business. We look forward to seeing you again in the future.


BV
BUCK V.
Spring Green, WI
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018
This is a great shop
I have used this shop twice now. Normally I do my own work on my vehicles but if there is something I don't want to do I call Specialty Auto Inc. They are great. Very professional,fast and efficient. I would 100% recommend this shop to anyone that needs work done on there vehicles. You will not be disappointed!!!!
Thanks for the great work you do!!! Buck
Kate & Dwight R. from Specialty Auto Inc. responded on 03/20/2018

Thank you for your kind words, Buck!! We really appreciate it! We look forward to helping you out again in the future.


LS
Lora S.
Wisconsin
Ford Taurus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2018 Category: Service
Lora said the service was more expensive than anticipated.
This review was collected via phone interview by Customer Research Inc.
Kate & Dwight R. from Specialty Auto Inc. responded on 03/20/2018

Thank you for your feedback, Lora. We appreciate your review of our shop. We are not the least expensive shop in the area, but we back up our work with a 3 year/36,000 mile warranty on parts and labor for most repairs. We are a family owned business with a father/son team of technicians with more than 50 years combined experience working on all makes and models.


BG
Barb G.
Spring Green, WI
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Barb said the employees were kind and did a good job.
This review was collected via phone interview by Customer Research Inc.
Kate & Dwight R. from Specialty Auto Inc. responded on 03/15/2018

We appreciate your feedback and business, Barb! Thank you! We look forward to seeing you again in the future.


ML
Matt L.
Wisconsin
Ford Freestar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Matt said the service was great.
This review was collected via phone interview by Customer Research Inc.
Kate & Dwight R. from Specialty Auto Inc. responded on 03/06/2018

We appreciate your review, Matt. Thank you! We are happy that we could be of service to you and look forward to seeing you again in the future.


KS
Kenny S.
Arena, WI
Oldsmobile Bravada
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018 Category: Service
Kenny said the staff performed extra work they didn't have to do.
This review was collected via phone interview by Customer Research Inc.
Kate & Dwight R. from Specialty Auto Inc. responded on 03/06/2018

Thank you Kenny for the feedback! We appreciate your business and you:) We look forward to helping you out again in the future.


Displaying Review 1 - 20 of 494 in total