We appreciate Mr. Juarez's business and are sorry to hear that he was not satisfied with our service. Customer satisfaction is our main priority. Mr. Juarez came in and requested an alignment on his truck. The alignment was done as requested since the vehicle was out of alignment, but the technician found that a caliper was sticking, which was causing the vehicle to pull. He was informed of this issue and took the vehicle elsewhere for repair and later brought the vehicle back for us to check but indicated the vehicle was running fine and that there were no issues. We maintain records of all of our alignments both before, and after the alignment is completed, and are happy to review with Mr. Juarez.
I am sorry that you feel you were charged too much, but our hourly rate is $90.00 an hour which is much less than our competitors. Than you very much.
I was very pleased, Also the coffee was good.
Educated and on target. Experience a MUST!
These folks. Friendly and very competent