Spradley Barr Motors Hyundai


Overall Rating 4.33/5Overall Rating 4.33/5Overall Rating 4.33/5Overall Rating 4.33/5rating 4.33

162 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.75/5Overall Rating 3.75/5Overall Rating 3.75/5rating 3.75rating 3.75
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
87% Would Recommend
100% Business Response
Latest Review 6 days ago
Thomas T. on 11/15/2017
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"Above and beyond."
The individual handling my service went above and beyond expectations.
Vehicle: 2008 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 01:37 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 11/15/2017

Thomas, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Scott Rudolphi
Service Director
307-638-3335

Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service - Seem to have a good team!"
The service issues were addressed courteously.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 02:22 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 11/15/2017

 Our Staff works hard to go the extra-mile for our valued guests! We hope to be of service to you again! Take care!

Scott Rudolphi
Service Director
307-638-3335

LYNN Z. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good work and treated well."
The job was good. I still complain that Hyundai has no place to hook a tow chain and I had to spend a few hundred on a hitch just to have something for a tow truck to hook up too ! Poor design !
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/07/2017 05:19 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 11/08/2017

We appreciate your feedback of our Staff's outstanding service, Lynn! Please let us know if there is ever anything else we can do for you! Safe travels!

Scott Rudolphi
Service Director
307-638-3335

Andrew R. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great friendly service "
spradley barr motors did a great job! will definitely be back for my next service
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/06/2017 10:54 AM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 11/06/2017

Andrew, thank you for writing this fantastic review and giving our dealership such a high star rating! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

Scott Rudolphi
Service Director
307-638-3335

Gail G. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service."
Excellent service from your knowledgeable staff. Thanks very much!!
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/02/2017 05:16 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 11/03/2017

Gail, thank you so much for giving us such a great rating.  Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you again for choosing Spradley Barr Motors Inc., and we hope to see you again soon!

Scott Rudolphi
Service Director
307-638-3335

Ka T. on 10/31/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"N/A"
After taking my vehicle back a second time, it was repaired to my satisfaction.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 10/31/2017 06:10 AM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/31/2017

Thank you so much for your honest feedback.  Please give us the opportunity to understand your unique needs and make your experience here at Spradley Barr Motors Inc., more enjoyable.  Our Body Shop Director Robby Barlett would like to talk to you.  Please give us a call at 307-638-3335 at your earliest convenience.

Scott Rudolphi
Service Director
307-638-3335

Keith A. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, friendly, service "
Great place to get your car serviced
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/24/2017
Service Type: Maintenance
Review Created: 10/26/2017 06:59 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/30/2017

Thank you so much for taking the time to write this great review.  We pride ourselves in our customer service and our ability to put our customers’ needs first.  We are glad our staff showed you the attentive service you deserve making this a very satisfying experience.  We look forward to seeing you again for your next vehicle service.

Scott Rudolphi
Service Director
307-638-3335

Verified Customer on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Matt was very friendly and helpful, laying out all the details for me.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/24/2017
Service Type: Maintenance
Review Created: 10/26/2017 01:45 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/26/2017

Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Scott Rudolphi
Service Director
307-638-3335

Nick F. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly and fast service."
They are always friendly and do great work. I never gave problems and they work fast.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/24/2017
Service Type: Repair
Review Created: 10/26/2017 11:08 AM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/26/2017

Thank you so much for taking the time to write this great review.  We pride ourselves in our customer service and our ability to put our customers’ needs first.  We are glad our staff showed you the attentive service you deserve making this a very satisfying experience.  We look forward to seeing you again for any of your vehicle needs.

Scott Rudolphi
Service Director
307-638-3335

Peggy D. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Every one is so courteous "
Peggy dulemba
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 10/24/2017 12:57 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/24/2017

Peggy, we're pleased to hear everything was completed to your satisfaction! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Scott Rudolphi
Service Director
307-638-3335

Richard C. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"N/A"
N/A
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/12/2017 10:55 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/13/2017

Richard thanks for the great star-rating! We hope to be of service to you again! Take care!

 

Scott Rudolphi
Service Director
307-638-3335

THOMAS R. on 10/11/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Always professional and courteous when working with you. Do an excellent job in taking care of our car.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 02:28 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/11/2017

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us, Thomas. Thank you again for choosing Spradley Barr Hyundai, and we hope to see you again soon!

Scott Rudolphi
Service Director
307-638-3335

Ramon A. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Excellent customer service. Excellent communication!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/11/2017 11:15 AM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/11/2017

Ramon, thank you so much for your kind words.  We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Spradley Barr Motors Inc., and we hope to see you again soon!

Scott Rudolphi
Service Director
307-638-3335

Geraldine S. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People of their word"
Adam and his dudiligence for a problem I had
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 11:03 AM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/11/2017

Thank you so much for taking the time to write this great review.  We pride ourselves in our customer service and our ability to put our customers’ needs first.  We are glad our staff showed you the attentive service you deserve making this a very satisfying experience.  We look forward to seeing you again for any of your vehicle needs.

Scott Rudolphi
Service Director
307-638-3335

Dan N. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Friendly Service!"
They completed the service quickly, and were very friendly!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/09/2017 10:56 AM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/09/2017

Thank you so much!! We are so pleased your experience at Spradley Barr Motors Inc, was so enjoyable and that our team showed you the attentive service you deserve. We hope to see you again soon for any of your vehicle needs.

Scott Rudolphi
Service Director
307-638-3335

Debra S. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly "
Friendly people
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/08/2017 08:54 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/09/2017

Thanks for the great rating! We are pleased to see that everything went well for you. If you have any further needs, do not hesitate to come back for a visit.

Scott Rudolphi
Service Director
307-638-3335

Robert B. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"routine service"
done in a timely,, friendly manner
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/25/2017
Service Type: Repair
Review Created: 10/05/2017 06:23 AM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/05/2017

Thanks for the great rating! We are pleased to see that everything went well for you. If you have any further needs, do not hesitate to come back for a visit.

Scott Rudolphi
Service Director
307-638-3335

Kathy S. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Took an hour with car washed' thanks!!!
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/04/2017 12:28 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/04/2017

Thanks for the great rating! We are pleased to see that everything went well for you. If you have any further needs, do not hesitate to come back for a visit.

Scott Rudolphi

Service Director
307-638-3335

LYNN Z. on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dealer interested in customers. "
Good, quick service every time.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 10/01/2017 07:29 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/02/2017

Thanks for the great rating! We are pleased to see that everything went well for you. If you have any further needs, do not hesitate to come back for a visit.

Scott Rudolphi
Service Director
307-638-3335

Nick S. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and efficient"
Got us back on the road and shuttled us over to a great place to have breakfast while we waited on the repairs.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 09/28/2017 11:32 AM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 09/28/2017

Thanks for the great rating! We are pleased to see that everything went well for you. If you have any further needs, do not hesitate to come back for a visit.

Scott Rudolphi
Service Director
307-638-3335

Displaying Review 1 - 20 of 162 in total