Spradley Barr Motors Hyundai


Overall Rating 4.31/5Overall Rating 4.31/5Overall Rating 4.31/5Overall Rating 4.31/5rating 4.31

152 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.75/5Overall Rating 3.75/5Overall Rating 3.75/5rating 3.75rating 3.75
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
87% Would Recommend
100% Business Response
Latest Review 6 days ago
Richard C. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"N/A"
N/A
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/12/2017 10:55 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/13/2017

Richard thanks for the great star-rating! We hope to be of service to you again! Take care!

 

Scott Rudolphi
Service Director
307-638-3335

THOMAS R. on 10/11/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Always professional and courteous when working with you. Do an excellent job in taking care of our car.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 02:28 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/11/2017

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us, Thomas. Thank you again for choosing Spradley Barr Hyundai, and we hope to see you again soon!

Scott Rudolphi
Service Director
307-638-3335

Ramon A. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Excellent customer service. Excellent communication!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/11/2017 11:15 AM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/11/2017

Ramon, thank you so much for your kind words.  We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Spradley Barr Motors Inc., and we hope to see you again soon!

Scott Rudolphi
Service Director
307-638-3335

Geraldine S. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People of their word"
Adam and his dudiligence for a problem I had
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 11:03 AM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/11/2017

Thank you so much for taking the time to write this great review.  We pride ourselves in our customer service and our ability to put our customers’ needs first.  We are glad our staff showed you the attentive service you deserve making this a very satisfying experience.  We look forward to seeing you again for any of your vehicle needs.

Scott Rudolphi
Service Director
307-638-3335

Dan N. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Friendly Service!"
They completed the service quickly, and were very friendly!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/09/2017 10:56 AM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/09/2017

Thank you so much!! We are so pleased your experience at Spradley Barr Motors Inc, was so enjoyable and that our team showed you the attentive service you deserve. We hope to see you again soon for any of your vehicle needs.

Scott Rudolphi
Service Director
307-638-3335

Debra S. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly "
Friendly people
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/08/2017 08:54 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/09/2017

Thanks for the great rating! We are pleased to see that everything went well for you. If you have any further needs, do not hesitate to come back for a visit.

Scott Rudolphi
Service Director
307-638-3335

Robert B. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"routine service"
done in a timely,, friendly manner
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/25/2017
Service Type: Repair
Review Created: 10/05/2017 06:23 AM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/05/2017

Thanks for the great rating! We are pleased to see that everything went well for you. If you have any further needs, do not hesitate to come back for a visit.

Scott Rudolphi
Service Director
307-638-3335

Kathy S. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Took an hour with car washed' thanks!!!
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/04/2017 12:28 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/04/2017

Thanks for the great rating! We are pleased to see that everything went well for you. If you have any further needs, do not hesitate to come back for a visit.

Scott Rudolphi

Service Director
307-638-3335

LYNN Z. on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dealer interested in customers. "
Good, quick service every time.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 10/01/2017 07:29 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 10/02/2017

Thanks for the great rating! We are pleased to see that everything went well for you. If you have any further needs, do not hesitate to come back for a visit.

Scott Rudolphi
Service Director
307-638-3335

Nick S. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and efficient"
Got us back on the road and shuttled us over to a great place to have breakfast while we waited on the repairs.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 09/28/2017 11:32 AM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 09/28/2017

Thanks for the great rating! We are pleased to see that everything went well for you. If you have any further needs, do not hesitate to come back for a visit.

Scott Rudolphi
Service Director
307-638-3335

Stephanie N. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Service"
Did a great job and had friendly service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/22/2017
Service Type: Maintenance
Review Created: 09/27/2017 07:15 AM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 09/27/2017

Thanks for the great rating! We are pleased to see that everything went well for you. If you have any further needs, do not hesitate to come back for a visit.

Scott Rudolphi
Service Director
307-638-3335

Verified Customer on 09/25/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Not informing me ahead of scheduled visit regarding personnel to service my vehicle."
Will take my car to another Hyundai dealer out of town.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/25/2017 10:26 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 09/26/2017

Thank you for taking the time to share your experience with us. We value your opinion and I’m confident it will help us grow. Our goal is to achieve 100% customer satisfaction and I regret we did not achieve that objective with you. If you would like to speak further on this matter, please reach out to us at 307-638-3335.

Scott Rudolphi
Service Director
307-638-3335

Maria M. on 09/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Courteous staff."
M.att at Hyundai was particularly helpful, courteous
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/22/2017 09:15 PM
Thomas C. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil and Filter Change on my Sonata."
Timely Job well done.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/21/2017 12:23 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 09/21/2017

Thanks for the great rating! We are pleased to see that everything went well for you. If you have any further needs, do not hesitate to come back for a visit.

Scott Rudolphi

Service Director
307-638-3335

Verified Customer on 09/20/2017
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Oil change. "
Surprised the dealer only had one lube tech.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 09:04 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 09/21/2017

Thank you for taking the time to share your experience with us. We value your opinion and I’m confident it will help us grow. Our goal is to achieve 100% customer satisfaction and I regret we did not achieve that objective with you. If you would like to speak further on this matter, please reach out to us at 307-638-3335.

Scott Rudolphi
Service Director
307-638-3335

Kim V. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast fix on factory recall. "
Good job.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 01:00 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 09/20/2017

Thanks for the great rating! We are pleased to see that everything went well for you. If you have any further needs, do not hesitate to come back for a visit.

Scott Rudolphi
Service Director
307-638-3335

Verified Customer on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Mechanics could leave cars cleaner"
Got my car back pretty fast for how busy they were, but the steering wheel was pretty filthy with oil and grease
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 11:27 AM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 09/20/2017

Thanks for the great rating! We are pleased to see that everything went well for you. If you have any further needs, do not hesitate to come back for a visit.

Scott Rudolphi
Service Director
307-638-3335

Regina R. on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Commitment to service"
Good job
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 07:20 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 09/19/2017

Thank you so much for taking the time to write this great review. We pride ourselves in our customer service and our ability to put our customers’ needs first. We are glad our staff showed you the attentive service you deserve making this a very satisfying experience. We look forward to seeing you again for any of your vehicle needs.

Scott Rudolphi
Service Director
307-638-3335

Susan M. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always excellent"
Great service, great employees.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/14/2017 11:26 AM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 09/15/2017

Thank you so much for taking the time to write this great review. We pride ourselves in our customer service and our ability to put our customers’ needs first. We are glad our staff showed you the attentive service you deserve making this a very satisfying experience. We look forward to seeing you again for any of your vehicle needs.

Scott Rudolphi
Service Director
307-638-3335

Rakesh S. on 09/13/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is oustanding"
I know Scott and Darwin from the day I moved to Cheyenne and they are the awsome people at Hyundai. Explain them how you want to see your car and they will do the exact same however you wished to be. I like their approach and help towards the customers. For me I thought it is little expensive for the services compared to other Hyundai Dealers.
Service Date: 09/11/2017
Service Type:
Review Created: 09/13/2017 02:23 PM
Scott R., Service Director at Spradley Barr Motors Hyundai responded on 09/14/2017

Thank you so much for taking the time to write this great review.  We pride ourselves in our customer service and our ability to put our customers’ needs first.  We are glad our staff showed you the attentive service you deserve making this a very satisfying experience.  We look forward to seeing you again for any of your vehicle needs.

Scott Rudolphi
Service Director
307-638-3335

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