Panama City, FL 32401
56.8 miles away
Review for Sprayglo Fort Walton Beach
Perla V. on 04/28/2011
Perla said she gave the two because the work was not good quality. The dents were repaired but the paint was not good. She said it looks dull and she wanted metallic black but that is not what she got. When she first went in for an estimate she was told she was buying the top of the line package but when the vehicle was finished, she told them it did not look as good as they told her it would look. Chris or Mike told her if she wanted better quality she should have gone to a professional shop. Because of this work she would not recommend them to others.
Review Created: 04/28/2011
This review was collected via phone interview by Customer Research Inc.
Kevin I. at Sprayglo Fort Walton Beach responded on 05/18/2011
I spoke with Perla and scheduled her a time to bring her vehicle back so that we could correct her issues. We allowed her to pick a different color because of her issue with the first color. Also, her paint was dull due to "Orange Peel" in her old primer on some old bodywork. We reworked these spots since we should have seen them the firsty time and let her know. We repainted the entire vehicle and she was completely satisfied when she saw it.