A Glowing Auto Paint
Featured Business
10.8 miles away
11/19/2020 - "Awaiting word"
"Service today was excellent, as usual, but we also discussed some as-yet unresolved involving filters..."
Reviews
SW
Steve w.
Navarre, FL
extremely poor work rude and disrespectful to a veteran
They did not do all work on work order painted over dirt and won't fix their mistakes..very disrespectful to my wife which is a combat veteran. .took car back because they promised to fix it but they made a bigger mess of the car..
JR
John R.
Fort Walton Beach, FL
STAY AWAY!! Worst paint job & service ever.
Be aware that they counter all negative reviews by saying it was old management & this is not true. I wish we would have paid attention to the other negative reviews & not discounted them. We paid a lot of money & got ripped off.
On the front end, they make all sorts of promises on what they will do & how the finished product will look. The paint job is so awful that people seriously think I did it in my garage. They left too many drip bubbles to count, smudges, scratches, it was never sanded as promised & it looks alot worse than before they got it.
Countless people have commented that their 8 year old child could have done better. False promises & an awful job is what we got.
When we voiced our concerns & complaint, they got very aggressive & yelled. Once they had our money they didn't care.
On the front end, they make all sorts of promises on what they will do & how the finished product will look. The paint job is so awful that people seriously think I did it in my garage. They left too many drip bubbles to count, smudges, scratches, it was never sanded as promised & it looks alot worse than before they got it.
Countless people have commented that their 8 year old child could have done better. False promises & an awful job is what we got.
When we voiced our concerns & complaint, they got very aggressive & yelled. Once they had our money they didn't care.
JB
James B.
Shalimar, FL
Lack of quality
Was very disappointed in the work done to my vehicle. Paint job had dirt and overspray. Also had large amounts of orange peel and emblams fell off. I would never bring any of my vehicles to a sprayglo ever again
JW
Jim W.
FL
Verified Customer
Jim said that the paint does not match.
Recommended
CV
Christian V.
FL
Verified Customer
Christian said they were helpful.
Recommended
WM
Wilima M.
FL
Verified Customer
Wilima said she was very pleased and they were very nice. There was no promised time for her vehicle to be ready.
Recommended
EE
Elmer E.
FL
Verified Customer
Elmer said it was not necessary to keep him informed during the repairs because it was a 2 day job. They did a good job.
Recommended
TW
Terry W.
FL
Verified Customer
Spoke with Greta. She said the color doesn’t match the vehicle well, but a manager told her it’s the same color as the original. It was a day late because the business was short staffed. She said her husband had to call to get information about the vehicle.
Recommended
CS
Cindy S.
FL
Verified Customer
Cindy said that there is a great group of guys that works at this business.
Recommended
JM
Jesse M.
FL
Verified Customer
Jesse said he was not satisfied with the paint work because there was a bunch of overspray and there were spots of paint all over. They told him one of the workers had paint all over his t-shirt and it accidentally wiped onto the vehicle. He would not recommend this business because of the reasons mentioned. They should do better quality work or suffer from the community.
Kevin I. from Sprayglo Fort Walton Beach responded on 11/07/2011
I spoke with the customer and apologized for any problems. I requested that he bring the car in so that we could correct any issues. He has yet to do so.
RB
Ron B.
FL
Verified Customer
Ron stated that the vehicle was late by a couple of days because they had to repaint it because the business didn't like the way it came out.
Recommended
JR
John R.
FL
Verified Customer
John said the business did not do everything he paid them to do. He asked to see the vehicle before they painted it. The business just went ahead and painted the vehicle without showing him beforehand. He paid an extra $200 dollars for the primer. He mentioned one of the employees was very nice. He said he wants to get in touch with the Better Business Bureau.
Recommended
Kevin I. from Sprayglo Fort Walton Beach responded on 11/07/2011
I asked Mr. Ross to bring his truck in to let me see it. He arrived with his friend who was his "custom" painter and bodyman. His bodyman had done all of the sanding and scarred thee metal all over by stripping it with a grinder. Mr. Ross had since sanded a spot on his roof and removed his new paint to have his friend check for primer. His friend incorrectly told him there was no primer. When I showed Mr. Ross that the primer was clearly visible he complained that it wan't thick enough. I then explained to him that primer doesn't need to be applied like house paint and his friend should know this if he was a painter, he decided to complain about bodywork. I again pointed out to him that he refused to allow us to do bodywork and that his friend had caused this damage. In the end, the bottom of his truck does have too light of a coat and he was scheduled to have this corrected.
RW
Ricky W.
FL
Verified Customer
Ricky said everything was good.
Recommended
SM
Sam M.
FL
Verified Customer
Sam said he would recommend this business if they would put another clear coat on his vehicle. If they applied another clear coat on his vehicle the paint would be perfect but it's just not shiny enough now. The customer service at this business is really good.
Recommended
BB
Bill B.
FL
Verified Customer
Bill said the business did an excellent job. There was no need to keep him informed during the repair process. The business is doing a good job now that they have the new guy working because in the past a former employee did a bad job on his vehicle.
Recommended
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