Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

365 Reviews

98% Would Recommend
Latest Review over 3 years ago

Reviews


JB
J-9 B.
Louisville, KY
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/21/2015
Never again!
I took 2 cars back to back for minor body damage. Both cars took longer than estimated and had things wrong that were not wrong when I dropped them off. I live in area and was told to drop off Monday before 9:00 a.m. I found the car sitting in the lot Tuesday evening after close with the lights on. When I stopped to investigate why I found the car unlocked and the keys in the ignition. I took the keys home with me and returned them the next morning. They said the mechanic moved the car to parking lot to work on another car but I saw several empty spots inside so that did not seem logical. I was tempted to drive it home and keep it too see if they would notice but I had a feeling they would not. I against my better judgment, let them finish the work and I wish I had not since the inside compartment door came back broken and the gas door still did not work properly. I would be too afraid to take it back to have them fix these problems because I would live the nightmare all over again, with the same results and possibly more problems. I will never drive into their parking lot again

KE
Karl E.
Louisville, KY
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/08/2015
worthless
I would not take a car to them again if they paid me. Horrible. Two trips back with car and still not right. I'm really getting tired of taking car back and them not getting it right.

HW
Henry W.
Prospect, KY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2015
Experienced friendly and professional.
Great communication ,work done on time and to my satisfaction.

JH
Joseph H.
Kia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2014 Category: Collision
They took care of all my problems immediately!
This review was collected via phone interview by CSi Complete

DK
David K.
Hyundai
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2014 Category: Collision
They were very attentive and gave me my car when they said they would!
This review was collected via phone interview by CSi Complete

MR
Michelle R.
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2014 Category: Collision
They did everything well, they gave me updates and they took care of everything!
This review was collected via phone interview by CSi Complete

CS
Carol S.
Toyota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2014 Category: Collision
They did a very nice job on the repair and it was done on time!
This review was collected via phone interview by CSi Complete

FM
Francis M.
Mitsubishi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2014 Category: Collision
I did not have any issues! It was ready in a few days and the repairs were good!
This review was collected via phone interview by CSi Complete

BS
Bonnie S.
Mercedes
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2014 Category: Collision
They did what they said they would do and the car looks great!
This review was collected via phone interview by CSi Complete

DN
Dennis N.
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2014 Category: Collision
I have taken cars there and my friends have gone there also! The cars always come out perfect!
This review was collected via phone interview by CSi Complete

TM
Tyler M.
Honda
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2014 Category: Collision
They communicated with me, gave me an estimate up front and everyone was very friendly!
This review was collected via phone interview by CSi Complete

KH
Kim H.
Hyundai
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2014 Category: Collision
They made sure everything was done right and they put me in a rental vehicle because the bumper was delayed! They really took care of me!
This review was collected via phone interview by CSi Complete

KN
Kelly N.
Honda
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2014 Category: Collision
They were friendly, did what they said they were going to do and the repair was great!
This review was collected via phone interview by CSi Complete

TW
Thomas W.
Lexus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2014 Category: Collision
It was so easy and they are very honest!
This review was collected via phone interview by CSi Complete

RL
Ross L.
Jeep
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2014 Category: Collision
I have dealt with them in the past and everything is always done right when I go there!
This review was collected via phone interview by CSi Complete

RO
Rick O.
Acura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2014 Category: Collision
I have dealt with them before and they have always done a great job!
This review was collected via phone interview by CSi Complete

JB
Julie B.
BMW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2014 Category: Collision
The experience was excellent, they did a great job!
This review was collected via phone interview by CSi Complete

PM
Paul M.
Lexus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2014 Category: Collision
I have had work done by them before and their work is always great!
This review was collected via phone interview by CSi Complete

MC
Mark C.
Toyota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2014 Category: Collision
They treated me well and completed the repairs early!
This review was collected via phone interview by CSi Complete

TM
Trudy M.
Toyota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2014 Category: Collision
They did what they said they would do!
This review was collected via phone interview by CSi Complete

Displaying Review 1 - 20 of 365 in total