Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

76 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


AF
ABBAS F.
Culver City, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019
Battery service
Mechanic is knowledgeable and knows how to solve the problems.

AD
Afshin D.
Los Angeles, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Afshin said this business is awesome and everything is perfect. He has been going there for a long time.
This review was collected via phone interview by Customer Research Inc.

EA
ERIC A.
Los Angeles, CA
BMW M3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2019
Check Engine Light
StarAuto Team - the repair was done to excellence as usual, but the check engine light came back on this morning. I will need to bring the car in to have this fixed. The car is driving much better since the exhaust EGR hose was replaced, but the light came back. Let's get in contact to schedule please.

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Alina G.
Los Angeles, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019 Category: Service
Spoke with Sam. He said the people at the business are personable.
This review was collected via phone interview by Customer Research Inc.

DZ
Dimas Z.
Inglewood, CA
Ford Transit Connect
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Dimas said this business is the best. He loved the service and the management.
This review was collected via phone interview by Customer Research Inc.

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Felipe F.
Los Angeles, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019
CAR
They are very knowledgeable and caring. They truly care about not making you overspend. Frank and Albert are amazing as well as the nice reception woman. I will bring my car here and no other place. Frank diagnosed my car and gives honest advice. They do so well as a business because of their transparency and honesty.

BS
Bill S.
Los Angeles, CA
Mercedes-Benz 560SEL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Bill said this business is excellent. He stated he trusts Albert and Frank and likes the service very much.
This review was collected via phone interview by Customer Research Inc.

RV
Ray V.
Los Angeles, CA
Mercedes-Benz C240
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2019 Category: Service
Ray said the staff did not finish the job and his vehicle was messy when he got it back from the business. He will be bringing his vehicle back so the staff can finish the job.
This review was collected via phone interview by Customer Research Inc.

AA
ALEXANDER A.
Los Angeles, CA
Mercedes-Benz SL500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019
Great facility
Excellent Work. Honest, fair, and highly conscientious.
ALBERT B., Owner from Star Autosport responded on 08/21/2019

Thank you Alex. Always a pleasure doing business. 
Star Autosport Team!!!


SL
SHAWN L.
North Hollywood, CA
Mercedes-Benz 560SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019
They the best thanks to Albert
They have so knowledge
Thanks to all you
Shawn Sharon lavian

AL
ADAM L.
Los Angeles, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
Professional fast service
These guys are very knowledgeable and experienced with German cars. They have great communication and response times. The work was carried out as quick as they could and I am always happy with the results
ALBERT B., Owner from Star Autosport responded on 07/19/2019

THANK YOU! WE ALWAYS APPRICIATE CUSTOMERS LIKE YOU.
STAR AUTOSPORT TEAM!!!


GA
George A.
Los Angeles, CA
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
George said the service provided by this business was outstanding, excellent, perfect, and the best.
This review was collected via phone interview by Customer Research Inc.

DZ
Dimas Z.
Inglewood, CA
Ford Transit Connect
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Dimas said the staff did a very good job.
This review was collected via phone interview by Customer Research Inc.

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Rich S.
Los Angeles, CA
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Rich said his vehicle was ready when promised, the price was good and the service was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Trustworthy service
I take my Audi A6 to Star Autosports for service. Albert and his team are courteous and get the job done in a timely fashion and at a reasonable price . They have a good partnership with Hertz and Enterprise for car rental at a discounted price.

HC
hooman C.
Los Angeles, CA
Toyota Yaris
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2019 Category: Service
Hooman said the staff was honest, did what was necessary and he trusted them. He stated he would have liked the schedule to have been better.
This review was collected via phone interview by Customer Research Inc.

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SHAWN L.
North Hollywood, CA
Mercedes-Benz 560SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Excellent service
Excellent service
With minimal charge
Thanks so much
I really appreciate

GC
GABRIELA C.
Los Angeles, CA
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019
This Place is a Gem!!
Albert and Frank are Fantastic!! I mostly dealt with Albert and I must say that He gave me the Best Customer Service!! Albert really takes care of the Customer!! As a Woman, You can easily get taken advantage of at a Mechanic Shop. But Albert treated me with the most Respect and He explained all the Repairs necessary step by step. What I also liked is that He gave Recommendations of any Future repairs to consider. Albert is also very patient and explains what repairs are necessary (crucial) and what repairs can wait. He also gives a Breakdown of the Costs of Parts and the Cost of Labor. Albert is not pushy and lets the Customer make a decision!! What I also liked is that when You pick up your car, Albert shows You all the old parts that were replaced and explains to You what exactly was done, You can tell that Albert is a Honest man!! You can definitely Trust Albert that He will take good care of You!! I definitely recommend Star AutoSport and will be recommending this Shop to my Family and Friends!! Thank You Albert for taking good care of me!!

JS
JODY S.
Beverly Hills, CA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019
Lifesaver!
Albert and his team (including Rachael) repaired our 2011 X5 Diesel with efficiency, expertise and care.

AM
Ashkan M.
Los Angeles, CA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Ashkan said he does all his routine maintenance at this facility, and they are always pleasant. He said he has been doing business with them for years and hopes to continue for many years to come.
This review was collected via phone interview by Customer Research Inc.

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