ReScore Reviews™ (3)

ReScore
Overall Rating 3.3333333/5Overall Rating 3.3333333/5Overall Rating 3.3333333/5rating 3.3333333rating 3.3333333
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
96% Would Recommend
100% Business Response
Latest Review 26 minutes ago
Carrie C. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, timely customer service."
Always greeted with a smile. Service completed quickly. Hot coffee! Decent prices 😀
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/23/2017 03:40 PM
DANIEL L. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
I needed to have the oil changed and Eric and I agreed on a day and time fairly easily. The oil change was completed in a decent amount of time, not long at all.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/13/2017 07:40 PM
Jeffery C. at Star Hyundai responded on 10/16/2017

Thank You!!

The Hyundai Crew

Donald W. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great guys in the service department. Always treat you like family. "
The STAR Hyundai service department is great! Wouldn't take my vehicles anywhere else.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/12/2017 05:44 AM
Jeffery C. at Star Hyundai responded on 10/13/2017

Thank You very much!

The Hyundai Crew

CHARLES B. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/11/2017 06:53 AM
Jeffery C. at Star Hyundai responded on 10/11/2017

Thank You from

The Hyundai Crew

Verified Customer on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Periodic Maintenance"
Timely and professional service (ease of appointments, flexibility, service time). They make it right if something is accidentally missed.
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 10/03/2017 09:35 AM
Jeffery C. at Star Hyundai responded on 10/06/2017

Thank You very much!

The Hyundai Crew

Wynetta B. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wynetta Blackburn"
Pleased with service
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 09/21/2017
Service Type: Maintenance
Review Created: 10/02/2017 06:30 PM
Jeffery C. at Star Hyundai responded on 10/03/2017

Thank You very much!

The Hyundai Crew

Verified Customer on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job on warranty work"
My appointment was on time, and they drove me home and back to the dealership
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/22/2017
Service Type: Repair
Review Created: 10/01/2017 02:32 PM
Jeffery C. at Star Hyundai responded on 10/02/2017

Thank You for your business!

The Hyundai Crew

Carla G. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly, helpful people"
great service
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/27/2017 05:16 PM
Jeffery C. at Star Hyundai responded on 09/28/2017

Thank You! Thank You!

The Hyundai Crew

Christopher R. on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Place is nice and employees are helpful "
Great service and they always treat me with respect
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/24/2017 08:02 AM
Jeffery C. at Star Hyundai responded on 09/25/2017

Thank You!

The Hyundai Crew

Paula H. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks"
Thank you
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/23/2017 08:32 PM
Jeffery C. at Star Hyundai responded on 09/25/2017

Thanks so much!

The Hyundai Crew

Ralph L. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job star"
The people that work there
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/22/2017
Service Type: Repair
Review Created: 09/23/2017 05:48 AM
Jeffery C. at Star Hyundai responded on 09/25/2017

Thank You very much!

The Hyundai Crew

Sandy L. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As a woman, I am very comfortable taking my vehicle there"
Excellent
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 01:35 PM
Jeffery C. at Star Hyundai responded on 09/19/2017

Thank You very much!

The Hyundai Crew

Robin R. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
I really appreciated the courtesy shuttle.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/16/2017 09:07 AM
Jeffery C. at Star Hyundai responded on 09/18/2017

Thank You for the "Stars".
I will personally check into the call process.

Jeff Clement
Parts/Service Director

Jerry G. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
good service
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/14/2017 07:22 PM
Jeffery C. at Star Hyundai responded on 09/15/2017

Thank You!

The Hyundai Crew

Christina F. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Considerate "
I love our service center! They always take care of my car in a timely manner. As a working mom of two time is important!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/13/2017 05:50 PM
Jeffery C. at Star Hyundai responded on 09/14/2017

Thanks so much!!

The Hyundai Crew

Verified Customer on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Emergency Visit"
I was moving from Austin, TX to Denver, CO when my battery went out just passed Sweetwater, TX. I had my Sontata towed to Star Hyundai and had to leave it there while I finished moving to Denver. They were so kind and understanding when I told them I wouldn't be able to pick up the vehicle for a week or two. My mom picked it up for me about a week later and the transaction was smooth.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/10/2017 07:22 AM
Jeffery C. at Star Hyundai responded on 09/11/2017

Thank You so much!

The Hyundai Crew

HANEY B. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always take me regatdless"
I was late for my appointment for a recall fix. No problem, they took me right in & fixed it in a short time.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/30/2017
Service Type: Repair
Review Created: 09/07/2017 01:22 PM
Jeffery C. at Star Hyundai responded on 09/08/2017

Thank You!

The Hyundai Crew

Shawn K. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
Everyone was friendly
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/05/2017 02:55 PM
Jeffery C. at Star Hyundai responded on 09/06/2017

Thank You very much!
Eric will be in contact with you to schedule the recall updates. Feel free to contact me with any concerns.

Jeff Clement
Parts/Service Director
jclement@starcarsofabilene.com

Verified Customer on 08/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Fixed my problem and fixed a couple of recall issues that I wasn't aware of. Service department was friendly and informative.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/26/2017
Service Type: Repair
Review Created: 08/29/2017 03:54 PM
Jeffery C. at Star Hyundai responded on 08/30/2017

Thank You very much!

The Hyundai Crew

Van J. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service "
Great service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/21/2017
Service Type: Maintenance
Review Created: 08/24/2017 01:33 PM
Jeffery C. at Star Hyundai responded on 08/25/2017

Thank You very much!

The Hyundai Crew

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