Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

572 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 2.8/5Overall Rating 2.8/5rating 2.8rating 2.8rating 2.8
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


DW
Donald W.
Abilene, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
AWESOME SERVICE TEAM!
The service team at STAR Hyundai are the best! They go out of their way to ensure that your vehicle is in tip-top shape. Thank you for your continued, committed, dedication to the community!
Have a blessed day! :)
JEFFERY C. from Star Hyundai responded on 02/15/2019

Thanks again!

The Hyundai Crew


Verified Customer
Aspermont, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great service
Great service
Eric always takes care of making sure my vehicle is safe to drive .
Fast very little wait time
JEFFERY C. from Star Hyundai responded on 02/15/2019

Thank You!

The Hyundai Crew


Verified Customer
Stamford, TX
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
excellent service
very good (as usual)
JEFFERY C. from Star Hyundai responded on 02/14/2019

Thank You!

The Hyundai Crew


CG
Carla G.
Lawn, TX
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Friendly and knowledgeable people!
The service was quick and my car just hums along. I had a transmission service and oil change done and my car shifts just like new. The car is as good as new. The people were quick and I was back on the road in no time.
JEFFERY C. from Star Hyundai responded on 02/12/2019

Thanks so much!

The Hyundai Crew


JW
Jeannie W.
Abilene, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Regular service appointment
Appointment was done in a timely manner. All personnel are courteous and knowledgeable.
JEFFERY C. from Star Hyundai responded on 02/12/2019

Thank You!!

The Hyundai Crew


Verified Customer
Abilene, TX
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019 Category: Service
Just a oil change.
Just a oil change and inspection sticker.
Just called Eric and he always checks my schdule and what time is best for me to come in. I appreciate Eric always considering my time and whats convenient to me. Thank you Eric and staff for always doing good work in a timely fashion.
Love my 2012 Veloster and the service that cam with it.
JEFFERY C. from Star Hyundai responded on 02/11/2019

Thank You so much!

The Hyundai Crew


Verified Customer
Brownwood, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
excellent service
excellent service and quick, service advisor is corteous
JEFFERY C. from Star Hyundai responded on 02/07/2019

Thank You!!

The Hyundai Crew


Verified Customer
Abilene, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Service
Great service by great people
JEFFERY C. from Star Hyundai responded on 02/05/2019

Thank You!

The Hyundai Crew


Verified Customer
Ranger, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Service
The personal were attentive and informative. The courtesy shuttle service was great.
JEFFERY C. from Star Hyundai responded on 02/04/2019

Thanks so much!

The Hyundai Crew


Verified Customer
Cisco, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Service department
It is the closest dealer to me and the people are always friendly
JEFFERY C. from Star Hyundai responded on 02/01/2019

Thank You!

The Hyundai Crew


Verified Customer
Tuscola, TX
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Good staff and service.
Through service done in timely manner.
JEFFERY C. from Star Hyundai responded on 02/01/2019

Thank You so much!

The Hyundai Crew


LS
Louann S.
Abilene, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Recall service
Did my recall service without problems
JEFFERY C. from Star Hyundai responded on 01/29/2019

Thank You!

The Hyundai Crew


DW
Donald W.
Abilene, TX
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
EXCELLENT SERVICE
WON'T TAKE MY VEHICLES ANYWHERE ELSE. THANK YOU STAR HYUNDAI FOR YOUR EXCELLENT WORK!
JEFFERY C. from Star Hyundai responded on 01/29/2019

Thank You!

The Hyundai Crew


TM
Teresa M.
Abilene, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Timely service & knowledgeable staff
Arrived early, and staff didn't miss a beat to start on 50K inspection. Great service. Answered all my questions and also fixed a Recall which I hadn't even received yet.
JEFFERY C. from Star Hyundai responded on 01/25/2019

Thank You so much! We appreciate your visit.

The Hyundai Crew
and Jeff C


GS
Gaile S.
Abilene, TX
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Service person courteous and helpful.
Always helpful and informative about what needs to be done before.
JEFFERY C. from Star Hyundai responded on 01/23/2019

Thanks so much!

The Hyundai Crew


BG
Billy G.
Abilene, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Great People
They are great people to deal with and they seem like they really care about their customers and take pride in what they do.
JEFFERY C. from Star Hyundai responded on 01/22/2019

Thanks very much!

The Hyundai Crew


JR
Joe R.
Sweetwater, TX
2007 Hyundai Entourage
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/21/2019 Category: Service
Only close-by Hyundai dealer that can service my Hyundai van.
Thought maybe a better explanation of what would be done as part of the service would be helpful. I know part of the service guy's job is to try to have all the time-line service needs accomplished but, I felt I had to agree to some service needs that might not need to be made at that time. Wound up spending what I had planned for a brake job on other service suggestions.
JEFFERY C. from Star Hyundai responded on 01/21/2019

I apologize for any confusion. I have spoken to our Hyundai service department. I understand you now have an appointment for a recheck of this condition. I appreciate you bringing it to my attention. Please let me know you have any further questions or concerns.
Thank You very much

Jeff Clement
Parts/Service Director Star Dealerships


ML
Michelle L.
Early, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
oil change
Eric always does an outstanding job for my Santa Fe. I did not even know about a recall with the technology on the vehicle, but he took car of it and recommended a tire rotation.
JEFFERY C. from Star Hyundai responded on 01/19/2019

Thanks so much!

The Hyundai Crew


SG
Susan G.
Abilene, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Great service
The service department is vary helpful and pleasant to work with when I take my car for service.
JEFFERY C. from Star Hyundai responded on 01/18/2019

Thank You very much!

The Hyundai Crew


Verified Customer
Abilene, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Always accommodate me without an appointment
I never need an appointment. They just take my car in when I drive up. I'm almost always out and gone home in less than an hour.
JEFFERY C. from Star Hyundai responded on 01/18/2019

Thanks so much!

The Hyundai Crew