Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

538 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.25/5Overall Rating 3.25/5Overall Rating 3.25/5rating 3.25rating 3.25
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


VJ
Van J.
Abilene, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great service
Eric and the gang were quick and efficient as usual. Really appreciate their efforts
JEFFERY C. from Star Hyundai responded on 11/13/2018

Thanks very much!

The Hyundai Crew


TL
Tommy L.
Abilene, TX
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Service
Always fast and personal service.
JEFFERY C. from Star Hyundai responded on 11/12/2018

Thanks so much!

The Hyundai Crew


Verified Customer
Abilene, TX
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
quick & efficient
Eric & crew take good care of us. Thanks.
JEFFERY C. from Star Hyundai responded on 11/12/2018

Thank You!

The Hyundai Crew


MC
Margaret C.
Ranger, TX
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Eric always hel[ful he is soooo nice when I ask dum quesgtions
service dept is awesome and are quick with your needs
JEFFERY C. from Star Hyundai responded on 11/07/2018

Thanks so much!

The Hyundai Crew


DW
Donald W.
Abilene, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
QUALITY TREATMENT / FRIENDLY SERVICE DEPT.
THANK YOU STAR HYUNDAI SERVICE FOR ALWAYS PROVIDING *STAR* TREATMENT! YOU GUYS ARE THE BEST!
JEFFERY C. from Star Hyundai responded on 11/07/2018

Thanks!

The Hyundai Crew


BF
Betty F.
Abilene, TX
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Good service, good people!
Always a good experience dealing with Star Hyundai.
JEFFERY C. from Star Hyundai responded on 11/07/2018

Thank You!

The Hyundai Crew


DR
Dennis R.
Abilene, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
right on time
had an appointment, they knew what service was needed and reviewed it with me. they pulled the car in and started working. there was no pressure to sell more.
JEFFERY C. from Star Hyundai responded on 11/02/2018

Thank You!


The Hyundai Crew


Verified Customer
Abilene, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Service Call
In and out in a reasonable length of time.
JEFFERY C. from Star Hyundai responded on 11/02/2018

Thank You so much!


The Hyundai Crew


Verified Customer
Abilene, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Star Hyundai Abilene Texas
The service department at Star Hyundai is helpful and friendly.
JEFFERY C. from Star Hyundai responded on 10/29/2018

Thank You!

The Hyundai Crew


VD
Vicky D.
Abilene, TX
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2018 Category: Service
Always have quick and friendly service. Everything I need done is taken care of without additional visits.
Will continue to use Star Hyundai service when ever I need service.
JEFFERY C. from Star Hyundai responded on 10/24/2018

Thank You

The Hyundai Crew


JB
Justin B.
Baytown, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Service Department did exactly what they said they would.
Service department was straight forward on everything that was serviced. Didn't try to over sell me anything also. Good job service department..
JEFFERY C. from Star Hyundai responded on 10/24/2018

Thank You!

The Hyundai Crew


JD
James D.
Abilene, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Great people, great service
From the sales to the service dept. You are treated with respect and kindness. Quality work done each time!
JEFFERY C. from Star Hyundai responded on 10/23/2018

Thanks so much!

The Hyundai Crew


JG
Juanita G.
Abilene, TX
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
My car is taken care of very well and I feel confident .
Very Professional and caring.
JEFFERY C. from Star Hyundai responded on 10/22/2018

Thank You!

The Hyundai Crew


PF
Patricia F.
Abilene, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Great Service Department!!
Got me in and out fast! My service writer was very informative and took the time to answer all my questions!!
JEFFERY C. from Star Hyundai responded on 10/22/2018

Thank You!

The Hyundai Crew


CM
Cathy M.
Abilene, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
maintenance
None
JEFFERY C. from Star Hyundai responded on 10/17/2018

Thanks for your response

The Hyundai Crew


KB
Karrie B.
Abilene, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Excellent Fast Service
Great fast service, very helpful staff!
JEFFERY C. from Star Hyundai responded on 10/17/2018

Thank You!!

The Hyundai Crew


DW
Donald W.
Abilene, TX
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
STAR treatment
I brought my vehicle in for service after 4pm and without an appointment. The STAR service team welcomed me and took care of my vehicle's service needs without complaint.
JEFFERY C. from Star Hyundai responded on 10/10/2018

Thanks Again!

The Hyundai Crew


Verified Customer
Merkel, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Service
Eric, Service Manager, goes over and beyond to make sure customer is happy.
JEFFERY C. from Star Hyundai responded on 10/08/2018

Thanks so much!

The Hyundai Crew


GS
Gaile S.
Abilene, TX
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Service person courteous and helpful.
Always helpful and courteous. I did not have an appointment , but they got my car taken care of in a timely manner.
JEFFERY C. from Star Hyundai responded on 09/29/2018

Thank You!

The Hyundai Crew


TC
Tara C.
Abilene, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Friendly staff
The staff. Everyone was very friendly and respectful. In today’s environment of crazy racial tension and politics, it’s refreshing to just meet nice people. My only complaint is that I’m Dallas, the dealership washes the car. I don’t know if that is a service that is offered but sure would be nice 😊
JEFFERY C. from Star Hyundai responded on 09/29/2018

Thank You very much!

The Hyundai Crew