ReScore Reviews™ (3)

ReScore
Overall Rating 3.3333333/5Overall Rating 3.3333333/5Overall Rating 3.3333333/5rating 3.3333333rating 3.3333333
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
96% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great Service. Finished in a timely manner.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 11:21 AM
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Fast service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:37 PM
Jeffery C. at Star Hyundai responded on 11/20/2017

Thank You very much!

The Hyundai Crew

Sue D. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Excellence service, Eric Davis, was courteous & went above his duties. He assisted my wife ,who has trouble with walking, to waiting area. Eric in my opinion is an asset you to your business. I will always have my vehicles serviced with Hyundai.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 09:59 AM
Jeffery C. at Star Hyundai responded on 11/17/2017

Thanks so much!

The Hyundai Crew

Verified Customer on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service Department!"
The personal communication was unmatched; the reapir completed wuickly and accurately; however, the car was returned with a gouge in the leather steering wheel...but, they stood by it and will be fixing it! Great service team!
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/17/2017 09:37 AM
Jeffery C. at Star Hyundai responded on 11/17/2017

Thank You!!

The Hyundai Crew

Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Yes"
Yes
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 07:35 PM
Jeffery C. at Star Hyundai responded on 11/15/2017

Thank You so much!

The Hyundai Crew

Mark C. on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Department"
Satisfied Customer
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/14/2017 09:35 AM
Jeffery C. at Star Hyundai responded on 11/15/2017

Thank You!

The Hyundai Crew

Verified Customer on 11/13/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service was good "
Service wAs solid it’s the extras that this place does not have. The extra yard does not happen which was always nice at other Hyundai dealerships.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/13/2017 05:22 PM
Jeffery C. at Star Hyundai responded on 11/15/2017

We are working on some of those issues. Thank You for your time and remarks.

Jeff Clement/Parts and Service Director
and
The Hyundai Crew

Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No appointment "
Always take me right in with no appointment & am out in less than an hour.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/10/2017 07:57 PM
Jeffery C. at Star Hyundai responded on 11/11/2017

Thanks so much!

The Hyundai Crew

Verified Customer on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil servicing at Star Hyundai of Abilene"
Very quick and easy service. Didn’t know they stopped at 4:30 but they still fit me in and got me on my way quick and painless. Highly recommend.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/10/2017 07:33 AM
Jeffery C. at Star Hyundai responded on 11/10/2017

Thank You for coming in!

The Hyundai Crew

Lavita L. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great all around service!!"
Always knowledgeable of services. Service is always done in a reasonable timely manner.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/08/2017 05:59 AM
Jeffery C. at Star Hyundai responded on 11/09/2017

Thank You!

The Hyundai Crew

RICHARD S. on 11/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Found & solved the problem "
They quickly diagnosed the problem (rodents eating electrical wiring). While expensive, the problem was fixed and I was told how to prevent it in the future.
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/05/2017 05:28 PM
Jeffery C. at Star Hyundai responded on 11/06/2017

Thank You!


The Hyundai Crew

Michelle L. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
always great service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 11/01/2017 02:20 AM
Jeffery C. at Star Hyundai responded on 11/01/2017

Thanks so much!

The Hyundai Crew

Christine H. on 10/31/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service!"
My car broke down 4 hours away from home... what could have been an awful experience ended up being a blessing in disguise. Eric in service was so thorough answering all of my questions and did a fantastic job keeping me updated on progress and setting up a rental car for me.
Service Date: 10/28/2017
Service Type:
Review Created: 10/31/2017 06:25 PM
Jeffery C. at Star Hyundai responded on 11/01/2017

Thank You very much!

The Hyundai Crew

Samuel P. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the best"
Service manager and mechanics are the best
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/25/2017
Service Type: Maintenance
Review Created: 10/31/2017 12:51 PM
Jeffery C. at Star Hyundai responded on 10/31/2017

Thanks again!

The Hyundai Crew

Susan M. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people who work there"
they take great care of me and my car. they know me by name and always greet me and help answer any questions I might have
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/24/2017
Service Type: Repair
Review Created: 10/30/2017 02:55 PM
Jeffery C. at Star Hyundai responded on 10/31/2017

Thank You!

The Hyundai Crew

Van J. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accommodating & professional "
Worked me in to their schedule and did the usual great job
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/23/2017
Service Type: Maintenance
Review Created: 10/26/2017 01:19 PM
Jeffery C. at Star Hyundai responded on 10/26/2017

Thank You!

The Hyundai Crew

Melinda V. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Star is definitely a 10!"
I am now driving my second Hyundai purchased from Star and am more than satisfied with Star Hyundai. My service appointments are always scheduled conveniently for me, and the service is always completed in a timely manner. In addition, Eric is very accommodating in answering any questions I may have about my vehicle. Star Hyundai is definitely a 10!!
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 10/19/2017
Service Type: Maintenance
Review Created: 10/25/2017 03:10 AM
Jeffery C. at Star Hyundai responded on 10/26/2017

Thank You!!

The Hyundai Crew

Margaret C. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"your staff are so friendly and accommodating"
they answer your questions without making one feel like an idiot. This smart car is smarter than I aml
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 10/24/2017 03:53 PM
Jeffery C. at Star Hyundai responded on 10/26/2017

Thank You very much!

The Hyundai Crew

Arthur M. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy"
No waiting. Easy quick service. Very relaxing waiting area.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 10/24/2017 01:36 PM
Jeffery C. at Star Hyundai responded on 10/26/2017

Thank You!

The Hyundai Crew

Carrie C. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, timely customer service."
Always greeted with a smile. Service completed quickly. Hot coffee! Decent prices 😀
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/23/2017 03:40 PM
Jeffery C. at Star Hyundai responded on 10/26/2017

Thanks so much!

The Hyundai Crew

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