99% Would Recommend
Latest Review 7 days ago
BILL M. on 11/11/2017
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"Battery/starter"
Had a defective battery from Walmart and Steele City diagnosed and replaced first the battery and then the starter. Great service, I'll keep goin back...
Vehicle: Honda Accord Sdn
Service Date: 10/13/2017
Review Created: 11/11/2017 04:55 AM
Floydette G. on 11/09/2017
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Floydette said the staff provided excellent service and she will continue to use them.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/03/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Eva P. on 11/07/2017
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Eve said the staff did a good job, but later her vehicle blew up. It was not their fault. The oil pump was the problem.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 10/26/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Harvey G. on 11/07/2017
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Harvey said everything went fine with his service. He was happy with his experience and there were no issues.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 10/27/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Carol S. on 11/06/2017
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Carol said the business is close to home. She has dealt with them before, and they were excellent. She would like to thank them for the excellent service and for their kindness.
Vehicle: Cadillac Eldorado
Category: Service
Service Date: 10/27/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Michelle Z. on 11/03/2017
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Michelle said the staff did a very good job and he would recommend them to others.
Vehicle: Toyota Corolla
Category: Service
Service Date: 10/30/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Renee T. on 11/01/2017
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"Good People"
The receptionist and the mechanics are nice, friendly "down to earth" people. Most of all, they work for an honest and kind businessman named Kenny. I travel 600 miles (one way) a few times a year and each time Steel City gives my car a "check up." I always feel secure on my trips knowing I got terrific service. Wouldn't think of going anywhere else!
Vehicle: Ford Five Hundred
Service Date: 10/31/2017
Review Created: 11/01/2017 03:39 PM
Mary M. on 11/01/2017
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Mary said this business was good.
Vehicle: Subaru Legacy
Category: Service
Service Date: 10/11/2017
Review Created: 11/01/2017
This review was collected via phone interview by Customer Research Inc.
Dustin A. on 10/25/2017
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"For me, is the friendly relationship you receive. "
They get you in as quick as possible, you get treated like a person and not like a work order. I like that the job gets done right and your not over charged.
Vehicle: Toyota Camry
Service Date: 10/24/2017
Review Created: 10/25/2017 01:33 AM
Barbara W. on 10/25/2017
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Spoke with Gary. He said the technician was very nice and got his vehicle repaired quickly.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/24/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Harold M. on 10/24/2017
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Harold said he thought the service was excellent.
Vehicle: Buick LeSabre
Category: Service
Service Date: 10/18/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Annette M. on 10/24/2017
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Annette said she loves the people at the business. They always go above and beyond.
Vehicle: Pontiac G6
Category: Service
Service Date: 10/20/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Dave M. on 10/23/2017
Overall Rating 1/5rating 1rating 1rating 1rating 1
Dave said he was not happy with his overall experience at this business because they did not do a good job and he was not pleased.
Vehicle: Kia Soul
Category: Service
Service Date: 10/19/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Harry L. on 10/22/2017
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Harry said the business did a great job.
Vehicle: Jeep Liberty
Category: Service
Service Date: 10/12/2017
Review Created: 10/22/2017
This review was collected via phone interview by Customer Research Inc.
BILL M. on 10/10/2017
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"Battery replacement"
Had a bad battery from Walmart that they wouldn't replace and Steel City diagnosed properly and replaced battery quickly especially since I just dropped in. TY
Vehicle: Honda Accord Sdn
Service Date: 10/10/2017
Review Created: 10/10/2017 08:02 PM
Roger G. on 10/09/2017
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Roger said he has been a customer for 7 or 8 years. The staff are very good and friendly.
Vehicle: Dodge Caliber
Category: Service
Service Date: 10/03/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
John P. on 10/09/2017
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John said he would recommend this business for service.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 10/03/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Jamie W. on 10/09/2017
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Jamie said the employees were attentive during her service visit. She appreciated the pick up and drop off service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Douglas M. on 10/09/2017
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Douglas said this business was good. He liked them and the prices were good.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 09/27/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Neema B. on 10/02/2017
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Neema said she likes them and they treat her good. They are honest.
Vehicle: Buick LeSabre
Category: Service
Service Date: 09/27/2017
Review Created: 10/02/2017
This review was collected via phone interview by Customer Research Inc.
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