Stephen's Automotive LLC


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

188 Reviews

99% Would Recommend
Latest Review 6 days ago
Joan W. on 11/15/2017
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Joan said she is very happy with the service she got from this business.
Vehicle: Chevrolet Uplander
Category: Service
Service Date: 11/13/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Jiri C. on 11/15/2017
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Jiri said this business provided the best service he has ever had.
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Kim R. on 11/15/2017
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Kim said this business provided quick, easy and informative service.
Vehicle: Jeep Commander
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Sam K. on 11/14/2017
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Sam said he is absolutely satisfied with the service at this business.
Vehicle: GMC Yukon
Category: Service
Service Date: 11/07/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
JOHN W. on 11/02/2017
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"Quick and Efficient"
I usually come here for an oil change, but I have come in to have some major work done. They did the job in a timely manner and at a decent price!
Vehicle: Ford Expedition
Service Date: 11/01/2017
Review Created: 11/02/2017 05:16 AM
Curtis D. on 10/31/2017
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Curtis said the employees were very friendly.
Vehicle: Ford Focus
Category: Service
Service Date: 09/28/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Jordee W. on 10/19/2017
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Jordee said this business was awesome.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 10/16/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
OSMANY R. on 10/11/2017
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"Cherokee repair"
The staff is very professional, friendly!!!
Vehicle: Jeep Cherokee
Service Date: 10/05/2017
Review Created: 10/11/2017 06:25 AM
VINCENT S. on 10/05/2017
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"Great Service, Honest Work, Fair Price"
The title says it all for me. Its hard to find a shop that doesn't have the overhead of a dealer to insure you get the best service for your maintenance dollars. Will definitely use Stephen's again.
Vehicle: Honda CR-V
Service Date: 10/04/2017
Review Created: 10/05/2017 06:31 AM
GARRY D. on 10/04/2017
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"Great, friendly service."
I've been here several times, they're honest and upfront about the work and price.
Vehicle: Honda CR-V
Service Date: 10/03/2017
Review Created: 10/04/2017 10:35 AM
JOE M. on 09/20/2017
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"State Inspection Appointment"
I have been a customer at Stephen's Automotive for about 4 years now. Their business is very friendly, and professional. The service they provide is excellent and is fair priced. They also honor appointment times. I will continue to have my automotive needs taken care of at this shop.
Vehicle: Nissan Frontier
Service Date: 09/19/2017
Review Created: 09/20/2017 04:08 AM
Julie S. at Stephen's Automotive LLC responded on 09/21/2017

Thank you so much for the wonderful words and for acknowledging our hard work. We truly apperciate you!! We look forward to working with you in the near future. 

REBECCA L. on 09/17/2017
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"Excellent service"
Stephens Automotive has provided me with expert Automotive Care Now for the three years I've been living here. Fast courteous and professional as always!
Vehicle: Toyota Sienna
Service Date: 08/15/2017
Review Created: 09/17/2017 07:00 AM
Julie S. at Stephen's Automotive LLC responded on 09/21/2017

Thank you!!! 

JEANNIE A. on 09/11/2017
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"Respect for customers"
Caring, thoughtful, thorough employees
Vehicle: Ford Taurus X
Service Date: 09/07/2017
Review Created: 09/11/2017 06:14 PM
Julie S. at Stephen's Automotive LLC responded on 09/21/2017

Thank you for the kind words. We are very glad that you have been pleased with your service here at Stephen's Automotive, LLC. We look forward to working with you again. 

OSMANY R. on 09/11/2017
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"The People!"
Excellent service!
Vehicle: Jeep Cherokee
Service Date: 09/08/2017
Review Created: 09/11/2017 08:45 AM
Julie S. at Stephen's Automotive LLC responded on 09/21/2017

Thank you!!!! 

Rosy B. on 08/28/2017
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Rosy said she takes her fleet of 30 vehicles to this business and if she did not like their service so would take the whole fleet somewhere else.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/24/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
STEPHANIE K. on 08/26/2017
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"great"
nicest shop experience! never had to wait long AND they gave me a loaner car.
Vehicle: Ford Escape
Service Date: 08/25/2017
Review Created: 08/26/2017 03:27 AM
Julie S. at Stephen's Automotive LLC responded on 09/21/2017

We are so glad you had a positive experience in our shop. We try very hard to please our customers. Thank you for the kind words and we look forward to seeing you again. 

Rick B. on 08/25/2017
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Rick said the business did what he asked them to and he would highly recommend them to others. The employees are professional, polite, kind, and they are good people.
Vehicle: Kia Optima
Category: Service
Service Date: 08/16/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Allen W. on 08/25/2017
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Spoke with Jane. She said this business is the best. She appreciated the prompt attention. The service advisor was phenomenal.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 08/24/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
CASSI F. on 08/24/2017
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"Excellent Service!"
Quality workmanship, friendly staff, timely service.
Vehicle: Dodge Grand Caravan
Service Date: 08/23/2017
Review Created: 08/24/2017 03:21 AM
Julie S. at Stephen's Automotive LLC responded on 09/21/2017

Thank you!!! 

PAGE C. on 08/20/2017
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"I feel confident that only necessary work will be performed"
The mileage listed is overstated by several hundred thousand. Actual mileage 68,000 not 680,000.
Vehicle: Cadillac Seville
Service Date: 08/18/2017
Review Created: 08/20/2017 06:39 AM
Displaying Review 1 - 20 of 188 in total