Stephen's Automotive LLC


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

201 Reviews

100% Would Recommend
Latest Review 4 days ago
STEPHEN J. on 01/16/2018
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"Fantastic Service"
The service and customer service are top notch.
Vehicle: Ford F-150
Service Date: 01/05/2018
Review Created: 01/16/2018 04:14 PM
Barry T. on 12/26/2017
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Barry said the staff got the tires overnight. His vehicle was ready by noon. Other business would have taken 5 days.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 12/21/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Thomas N. on 12/22/2017
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Thomas said the staff did a good job.
Vehicle: GMC Canyon
Category: Service
Service Date: 12/14/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Sherry F. on 12/19/2017
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Sherry said she had no problems with the service.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 12/14/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
DONNA B. on 12/17/2017
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"Service is completed in a timely manner!"
Courteous service
Vehicle: Hyundai Santa Fe
Service Date: 12/04/2017
Review Created: 12/17/2017 05:19 AM
Jack S. on 12/12/2017
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Jack said the staff couldn't get any better. He does not use anyone else for his automotive needs.
Vehicle: Ford F-150
Category: Service
Service Date: 12/07/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Douglas A. on 12/08/2017
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Spoke with Carl. He said he is always satisfied with the good service.
Vehicle: Ford F-150
Category: Service
Service Date: 12/07/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
DOUGLAS H. on 11/30/2017
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"New tires and an EGR valve"
Not too much to say. I had Cooper tires before and liked them so the replacement decision was easy.

My service engine soon light had come on and the code said the EGR valve was not functioning... so that needed to be replaced. All appears to be well now.

People at Stephen's are always courteous. By making an appointment I know my vehicle will be seen promptly which is important to me because I live alone and have to wait on any work... although one time they did give me loaner as I remember. That was nice also.
Vehicle: Ford Explorer
Service Date: 11/28/2017
Review Created: 11/30/2017 07:01 AM
BEN O. on 11/30/2017
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"Battery replacement"
Did it again ! I was in a bind and Stephen came through ! Not only was he Johnny on the spot , he had the part I needed. Thanks alot for always being there.
Vehicle: Chevrolet Silverado 1500
Service Date: 11/29/2017
Review Created: 11/30/2017 06:04 AM
Dorothy J. on 11/21/2017
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Dorothy said the service at this business always treats her nicely. She was in for an inspection and it was quick.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Julie S. at Stephen's Automotive LLC responded on 11/28/2017

Thank you! We are glad you are happy with our service. We try hard to do it right. Thank you again!

Bryce P. on 11/21/2017
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Bryce said the service was nice at the business and the work was done quickly.
Vehicle: Chevrolet Sonic
Category: Service
Service Date: 11/16/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Julie S. at Stephen's Automotive LLC responded on 11/28/2017

Thank you!!

Charles C. on 11/21/2017
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Charles said the business did a great job and the mechanic does quality work.
Vehicle: Ford Ranger
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Julie S. at Stephen's Automotive LLC responded on 11/28/2017

Thank you. We greatly appreciate you acknowledging our work. Thank you for your business and continued support.

Joan W. on 11/15/2017
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Joan said she is very happy with the service she got from this business.
Vehicle: Chevrolet Uplander
Category: Service
Service Date: 11/13/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Julie S. at Stephen's Automotive LLC responded on 11/28/2017

Thank you!!!

Jiri C. on 11/15/2017
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Jiri said this business provided the best service he has ever had.
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Julie S. at Stephen's Automotive LLC responded on 11/28/2017

Wow! Thank you so much!! We try very hard to do a good job. It is so nice to hear how satisfied you were. Thank you!!

Kim R. on 11/15/2017
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Kim said this business provided quick, easy and informative service.
Vehicle: Jeep Commander
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Sam K. on 11/14/2017
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Sam said he is absolutely satisfied with the service at this business.
Vehicle: GMC Yukon
Category: Service
Service Date: 11/07/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Howard C. on 11/14/2017
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Howard said his overall experience with this business was average but everything was fine.
Vehicle: Ford Edge
Category: Service
Service Date: 11/06/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
JOHN W. on 11/02/2017
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"Quick and Efficient"
I usually come here for an oil change, but I have come in to have some major work done. They did the job in a timely manner and at a decent price!
Vehicle: Ford Expedition
Service Date: 11/01/2017
Review Created: 11/02/2017 05:16 AM
Curtis D. on 10/31/2017
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Curtis said the employees were very friendly.
Vehicle: Ford Focus
Category: Service
Service Date: 09/28/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Jordee W. on 10/19/2017
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Jordee said this business was awesome.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 10/16/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 201 in total