Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

317 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


RL
REBECCA L.
Ashland, VA
Scion xB
Verified Customer
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07/20/2019
Exceptional service as always!!!
Hi I have been bringing my cars to Stephan's Automotive for 5 years now. I have enjoyed professional, high quality service every time!!!

Verified Customer
Scottsville, VA
Ford Expedition
Verified Customer
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07/02/2019
Great service
Fast friendly service. Even when they are as busy as can be they make every effort to to fit you in and get you serviced in a timely manner and get things fixed rite the first time

DG
Dick G.
Glen Allen, VA
Toyota Highlander
Verified Customer
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06/12/2019 Category: Service
Dick said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

RH
Rosy H.
Midlothian, VA
Honda CR-V
Verified Customer
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06/06/2019 Category: Service
Rosy said they do all of their fleet vehicles and they do a great job.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Glen Allen, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Mike said this business was great. They were quick and his vehicle is fixed.
This review was collected via phone interview by Customer Research Inc.

ML
Mike L.
Oilville, VA
Verified Customer
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05/28/2019 Category: Service
Mike said the secretary at this business was really friendly. They got him in within two hours and did both of his inspections. It was good service and the building was clean.
This review was collected via phone interview by Customer Research Inc.

MR
MATHEW R.
Rockville, VA
BMW X5
Verified Customer
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05/14/2019
State inspection
Called on Friday set up appointment on Monday, they called an hour later, very friendly staff and I am a repeat customer of theirs. Will continue to do business with them.

JS
Jack S.
Rockville, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2019 Category: Service
Jack said the service was great.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
Richmond, VA
Nissan Altima
Verified Customer
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04/25/2019 Category: Service
Bill said the business provided good service. He said the business gave him options on his vehicle. He also had a rental while they were working on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DG
Dick G.
Glen Allen, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Dick said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

GM
Grover M.
Manakin Sabot, VA
Ford Super Duty F-450 DRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Grover said they were excellent.
This review was collected via phone interview by Customer Research Inc.

ML
Marilyn L.
Glen Allen, VA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Marilyn said everything went fine. She is grateful for them. They did excellently and they are a fine business.
This review was collected via phone interview by Customer Research Inc.

JS
Jack S.
Rockville, VA
Ford F-150
Verified Customer
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03/04/2019 Category: Service
Jack said there is no better mechanic around than the one at the business.
This review was collected via phone interview by Customer Research Inc.

RL
REBECCA L.
Ashland, VA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019
Top Notch Service
I always feel well taken care of at Stephens Automotive. No matter how small the repair may be the most professional attention is given to it.

EG
Elijah G.
Midlothian, VA
Honda Civic Cpe
Verified Customer
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03/02/2019 Category: Service
Elijah said they got done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KW
Kimberly W.
Montpelier, VA
Ford Focus
Verified Customer
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02/26/2019 Category: Service
Kimberly said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BB
Barry B.
Falls Church, VA
Ford F-150
Verified Customer
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02/16/2019 Category: Service
Barry said they did a good job. He stated they were on time having his vehicle ready and he appreciates everything they do.
This review was collected via phone interview by Customer Research Inc.

MV
Mitchell V.
Glen Allen, VA
Ford Super Duty F-350 SRW
Verified Customer
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02/15/2019 Category: Service
Mitchell said the business is easy to work with. They do a good job.
This review was collected via phone interview by Customer Research Inc.

RL
REBECCA L.
Ashland, VA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
Excellent!!!!
Four and a half years now of excellent service.

EG
Elijah G.
Midlothian, VA
Chevrolet S-10
Verified Customer
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01/02/2019 Category: Service
Elijah said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.