Sterling Collision Center

Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

2006 Reviews

99% Would Recommend
Latest Review 19 days ago

Reviews


SA
Sonja A.
Tustin, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Collision
My husband and I took our Toyota Tundra in for repair and at first we were unsure if they could even do the work on it but Tiffany and her crew made all accommodations.
I would recommend Sterling Collision. Thank you Tiffany !
Sonja

BA
B J A.
MISSION VIEJO, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Collision
BJ said the employees have always been very professional, efficient and on time. He really appreciated the professional job they did. He chose this business because he knew the owner and he's a repeat customer.
This review was collected via phone interview by Customer Research Inc.

AT
Andy T.
HUNTINGTON BEACH, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Collision
Andy said the business's work is on time and the quality is good.
This review was collected via phone interview by Customer Research Inc.

KA
Kristian A.
IRVINE, CA
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/11/2018 Category: Collision
Kristian said the business did not fully finish the repairs and he will be going back.
This review was collected via phone interview by Customer Research Inc.

GB
Ginger B.
N/A, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Collision
Ginger said this business was awesome. The customer service was excellent. The work is excellent and the owner is friendly. She had an allover good experience.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
LAGUNA BEACH, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Collision
James said the staff did an excellent job, along with Charlie, who handled his claim.
This review was collected via phone interview by Customer Research Inc.

SE
Sohail E.
ORANGE, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Collision
Sohail said he was very happy with the customer service. Paula was fantastic, gave excellent quality customer service, and the vehicle looks new.
This review was collected via phone interview by Customer Research Inc.

BM
Bruce M.
Tustin, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Collision
Bruce said everything was fine with the repairs. His insurance agency referred him to this business and he recommends this facility.
This review was collected via phone interview by Customer Research Inc.

WP
Warren P.
SANTA ANA, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2018 Category: Collision
Warren said the business did a good job repairing his rear bumper, but there is an electrical component that was not resolved. He has a message on his dashboard to check the light by the license plate. When he checked the light by the license plate, it was off, but when he nudges it, the light comes on. He would appreciate it if the business would fix the light.
This review was collected via phone interview by Customer Research Inc.

RT
Richard T.
SANTA ANA, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Collision
Richard said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

JB
Jason B.
SANTA FE SPRINGS, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Collision
Jason said he thought the staff was good and he was referred to this facility by another business.
This review was collected via phone interview by Customer Research Inc.

LS
Lisa S.
SANTA ANA, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Collision
Spoke with Marton. He said the business is the best one in the area. They do a great job repairing all of his vehicles.
This review was collected via phone interview by Customer Research Inc.

FA
Farrokh A.
NEWPORT BEACH, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Collision
Farrokh said the customer service at this business was great.
This review was collected via phone interview by Customer Research Inc.

MR
Melissa R.
COSTA MESA, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Collision
Melissa said the staff at this business did a good job. They did a fine job.
This review was collected via phone interview by Customer Research Inc.

LA
Liana A.
NEWPORT BEACH, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Collision
Liana said all of the staff were helpful and professional. She stated that she has been to the business before and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

EC
Edmund C.
HUNTINGTON BEACH, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Collision
Spoke with Laura. She said her experience with the business was perfect, the staff made everything super simple for her which she appreciated. During a time where much was out of her control, the staff made the process very easy and headache free. She worked with David, and she has no complaints about him. He was proactive about getting things done and working with the insurance companies, sending her all correspondence so she was in the loop. If she wasn't available, he left her a message with the information she needed. Her vehicle was ready to go right when she got there to pick it up, that part of the process was easy as well.
This review was collected via phone interview by Customer Research Inc.

JS
Jia S.
IRVINE, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Collision
Jia said this business was very good and very fast. Paula was nice, and she did a good job.
This review was collected via phone interview by Customer Research Inc.

DS
Daryl S.
TUSTIN, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Collision
Daryl said the business was exceptional at what they do.
This review was collected via phone interview by Customer Research Inc.

JN
James N.
TUSTIN, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Collision
James said he has had two vehicles repaired at the facility and they were both returned in fantastic condition.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
IRVINE, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Collision
Spoke with John wife. She said the vehicle came out beautifully and they did a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 2006 in total