Sterling Collision Center

Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1964 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


OA
Oscar A.
California
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Collision
Oscar said he received excellent service. The people were great and Paula was excellent. Tony and Terry were good.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
California
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Collision
Jeff said the whole process was pretty easy, and the experience was painless. The staff was competent.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
California
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Collision
Michael said the business did a really good job and his vehicle looks brand new. The work was delayed by about 3 or 4 days because there was a wait for parts from the manufacturer.
This review was collected via phone interview by Customer Research Inc.

BK
Bradley K.
California
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Collision
Bradley said the business did a great job. They did it in a timely manner
This review was collected via phone interview by Customer Research Inc.

AG
Arthur G.
YORBA LINDA, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Collision
Arthur said he is a repeat customer at the business. He said they are good and thorough. He said they went above and beyond to detail his vehicle.
This review was collected via phone interview by Customer Research Inc.

DV
Danielle V.
IRVINE, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Collision
Danielle said her vehicle was a day late because the technicians needed more time.
This review was collected via phone interview by Customer Research Inc.

DR
Douglas R.
IRVINE, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Collision
Douglas said that everything the business did was very professional. They prepared everything for him and his vehicle was done quickly and to his satisfaction. Dave was right on top of everything and kept him informed. Their facility was first rate.
This review was collected via phone interview by Customer Research Inc.

DB
Dana B.
COTO DE CAZA, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Collision
Dana said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

ET
Emily T.
WESTMINISTER, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Collision
Emily said the people at this business were really nice and considerate.
This review was collected via phone interview by Customer Research Inc.

JT
Jasmine T.
ORANGE, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Collision
Jasmine said she would have liked more phone calls or texts.
This review was collected via phone interview by Customer Research Inc.

CA
Cathy A.
ANAHEIM, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Collision
Cathy said the whole experience was easy and they were able to fix her vehicle.
This review was collected via phone interview by Customer Research Inc.

JH
Jeff H.
IRVINE, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Collision
Jeff said the work was great and Dave was amazing. He'd like to do business with him again in the future.
This review was collected via phone interview by Customer Research Inc.

CS
Craig S.
NEWPORT, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Collision
Craig said the staff were all knowledgeable, friendly, organized, and they took pride in doing a job well done. They showed him the damaged parts on his vehicle, as well as the new parts that they were replacing them with. They only use original factory parts. They perform high-quality work.
This review was collected via phone interview by Customer Research Inc.

TS
Thomas S.
HUNTINGTON BEACH, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018 Category: Collision
Thomas said this business did everything, as promised, in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MC
Marie C.
HUNTINGTON BEACH, CA
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03/29/2018 Category: Collision
Spoke with Jean. She said everything went smoothly and the communication went really well with the staff. She was not happy that it took three weeks for the repair, but they did informed her. The facility does a good job.
This review was collected via phone interview by Customer Research Inc.

MF
Melanie F.
YORBA LINDA, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Collision
Melanie said the business was exceptional. They had good communication and got her vehicle fixed when they said they would. They were on top of everything.
This review was collected via phone interview by Customer Research Inc.

VL
Vinh L.
FOUNTAIN VALLEY, CA
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03/29/2018 Category: Collision
Vinh said Paula did a very good job.
This review was collected via phone interview by Customer Research Inc.

MS
Megan S.
CORONA DEL MAR, CA
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2018 Category: Collision
Megan said she didn't receive any updates, she had to get tough on the employees because it didn't seem right that her vehicle was going to be in the facility for a month when it was only one door panel to be repaired. The employees told her they were going to need approximately a month to repair her single door panel but she figured they could do it quicker. She was given a closer date, and her vehicle was done on that given date. She had used this facility in the past for a previous vehicle, that turned out to be disastrous , but she decided to give them a second chance. However, even though the quality of work was good, because of her wait and the fact that she had to chase for updates, she will not be returning to this facility.
This review was collected via phone interview by Customer Research Inc.

SB
Souha B.
IRVINE, CA
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03/29/2018 Category: Collision
Spoke with Amar. He said the business went beyond his expectations.
This review was collected via phone interview by Customer Research Inc.

CM
Corrine M.
LONG BEACH, CA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Collision
Corrine said this business is efficient. They communicate well and her vehicle looks great. The staff gives really good customer service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1964 in total