Sterling Collision Center

Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1999 Reviews

99% Would Recommend
Latest Review 12 days ago

Reviews


BM
Bruce M.
Tustin, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Collision
Bruce said everything was fine with the repairs. His insurance agency referred him to this business and he recommends this facility.
This review was collected via phone interview by Customer Research Inc.

WP
Warren P.
SANTA ANA, CA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2018 Category: Collision
Warren said the business did a good job repairing his rear bumper, but there is an electrical component that was not resolved. He has a message on his dashboard to check the light by the license plate. When he checked the light by the license plate, it was off, but when he nudges it, the light comes on. He would appreciate it if the business would fix the light.
This review was collected via phone interview by Customer Research Inc.

RT
Richard T.
SANTA ANA, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Collision
Richard said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

JB
Jason B.
SANTA FE SPRINGS, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Collision
Jason said he thought the staff was good and he was referred to this facility by another business.
This review was collected via phone interview by Customer Research Inc.

LS
Lisa S.
SANTA ANA, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Collision
Spoke with Marton. He said the business is the best one in the area. They do a great job repairing all of his vehicles.
This review was collected via phone interview by Customer Research Inc.

FA
Farrokh A.
NEWPORT BEACH, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Collision
Farrokh said the customer service at this business was great.
This review was collected via phone interview by Customer Research Inc.

MR
Melissa R.
COSTA MESA, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Collision
Melissa said the staff at this business did a good job. They did a fine job.
This review was collected via phone interview by Customer Research Inc.

LA
Liana A.
NEWPORT BEACH, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Collision
Liana said all of the staff were helpful and professional. She stated that she has been to the business before and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

EC
Edmund C.
HUNTINGTON BEACH, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Collision
Spoke with Laura. She said her experience with the business was perfect, the staff made everything super simple for her which she appreciated. During a time where much was out of her control, the staff made the process very easy and headache free. She worked with David, and she has no complaints about him. He was proactive about getting things done and working with the insurance companies, sending her all correspondence so she was in the loop. If she wasn't available, he left her a message with the information she needed. Her vehicle was ready to go right when she got there to pick it up, that part of the process was easy as well.
This review was collected via phone interview by Customer Research Inc.

JS
Jia S.
IRVINE, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Collision
Jia said this business was very good and very fast. Paula was nice, and she did a good job.
This review was collected via phone interview by Customer Research Inc.

DS
Daryl S.
TUSTIN, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Collision
Daryl said the business was exceptional at what they do.
This review was collected via phone interview by Customer Research Inc.

JN
James N.
TUSTIN, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Collision
James said he has had two vehicles repaired at the facility and they were both returned in fantastic condition.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
IRVINE, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Collision
Spoke with John wife. She said the vehicle came out beautifully and they did a good job.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
MISSION VIEJO, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Collision
Richard said they did a real good job on his vehicle and he is pleased. He said Paula was a excellent and he was really happy with the professionalism and how nice she was.
This review was collected via phone interview by Customer Research Inc.

VM
Vince M.
LAGUNA BEACH, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Collision
Vince said his experience was pretty good and the staff kept in contact and made the best of a bad situation.
This review was collected via phone interview by Customer Research Inc.

JR
Jenell R.
IRVINE, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Collision
Jenell said Charlie at the business provided good customer service and made everything easy. She did research online, and chose the business from either Yelp or Google reviews.
This review was collected via phone interview by Customer Research Inc.

MH
Mohammad H.
VENICE, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Collision
Mohammad said he had great customer service and it was a very easy process from beginning to end. He had no problems and the communication was great.
This review was collected via phone interview by Customer Research Inc.

KC
Kenneth C.
BUENA PARK, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Collision
Kenneth chose not to elaborate on his satisfaction with his overall experience.
This review was collected via phone interview by Customer Research Inc.

JF
Joe F.
N/A, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Collision
Joe said he was happy with the repair the business provided.
This review was collected via phone interview by Customer Research Inc.

TB
Tyler B.
TUSTIN, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Collision
Tyler said everyone at the business was really nice and helpful. They made the process easy. Paula was great at keeping him informed.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1999 in total