Sterling Collision Center

Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

2029 Reviews

99% Would Recommend
Latest Review 19 days ago

Reviews


HG
Hany G.
HUNTINGTON BEACH, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2019 Category: Collision
Hany said everything went smooth and everything was on schedule. He said the manager did a perfect job.
This review was collected via phone interview by Customer Research Inc.

WH
William H.
HUNTINGTON BEACH, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019 Category: Collision
William said the business provided outstanding customer service.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
MISSION VIEJO, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019 Category: Collision
Chris said he has worked with the business in the past, they always take care and they always do good work The repairs were finished beforehand. He added that he originally was led to this place because he used to work as an insurance adjuster.
This review was collected via phone interview by Customer Research Inc.

RC
rose c.
CORONA, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Collision
Rose said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

EL
Elisa L.
TUSTIN, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Collision
Elisa said the staff were amazing and her experience was the most amazing she's ever had. Paula, the person she dealt with was outstanding with her customer service.
This review was collected via phone interview by Customer Research Inc.

JK
Josh K.
IRVINE, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Collision
Josh said he is very happy with their communication and customer service. They also completed the work in a timely manner. The dealings with the insurance company were good and the people are kind and caring.
This review was collected via phone interview by Customer Research Inc.

JM
Jesus M.
HUNTINGTON BEACH, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Collision
Jesus said this facility has always treated him well, but he wishes that the staff had called him about the lens they replaced because he would have paid for the other lens, just so that the two matched.
This review was collected via phone interview by Customer Research Inc.

ES
Erik S.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Collision
Erik said he had a really good experience.
This review was collected via phone interview by Customer Research Inc.

RB
Regina B.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Collision
Regina said the staff is excellent and they have great customer service. She is never disappointed and they take their time with her.
This review was collected via phone interview by Customer Research Inc.

BK
Brian K.
California
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Collision
Brian said Willie and the staff took good care of him.
This review was collected via phone interview by Customer Research Inc.

NH
Nathan H.
NEWPORT COAST, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Collision
Nathan said he has used this business before in the past, and he came back because they did a good job.
This review was collected via phone interview by Customer Research Inc.

WR
William R.
SANTA ANA, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2019 Category: Collision
William said the staff was helpful, but he had to bring his vehicle back a second time.
This review was collected via phone interview by Customer Research Inc.

ML
Mike L.
HUNTINGTON BEACH, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Collision
Mike said Robert kept him well informed, and he thinks Taylor is an excellent staff member.
This review was collected via phone interview by Customer Research Inc.

LW
Laura W.
TUSTIN, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Collision
Laura said everything was good with the repair. She said she was not kept adequately updated during the repair process. She came across the business on the way to another business.
This review was collected via phone interview by Customer Research Inc.

FC
Frank C.
COSTA MESA, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Collision
Frank said the business had excellent customer service.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
SAN CLEMENTE, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019 Category: Collision
Michael said the employee are always there for him.
This review was collected via phone interview by Customer Research Inc.

ST
Sanaz T.
ALISO VIEJO, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Collision
Sanaz said the business has great customer service and they kept her informed during the whole process from start to finish. There are no surprises because this business is just honest and forthcoming. She never has to worry because they work around her time and schedule.
This review was collected via phone interview by Customer Research Inc.

SP
Steven P.
IRVINE, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Collision
Steven said this business was helpful and easy to work with. Everything went smoothly.
This review was collected via phone interview by Customer Research Inc.

JC
Juan C.
ORANGE, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Collision
Juan said the business provided a good repair. They were on time, he has no complaints.
This review was collected via phone interview by Customer Research Inc.

SR
Susan R.
SOUTH COUNTY, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Collision
Susan said she has used this business since 2003 and is always happy with their work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 2029 in total