Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

418 Reviews

99% Would Recommend
82% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Coraopolis, PA
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Perfect Visit
As usual this was a perfect visit. Car was in the bay on time and less than an hour later the emissions and safety inspection we're complete and I was back on the road.

JM
John M.
Coraopolis, PA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Good service at a fair price.
They do not try to sell you things you do not need.

JB
Joshua B.
Mc Kees Rocks, PA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Joshua said that this business provided a real quick service. Their prices were very good.
This review was collected via phone interview by Customer Research Inc.

KK
Kenneth K.
Mc Kees Rocks, PA
Toyota Prius v
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/14/2018
Inspection
Had my car at Steubenville Auto for Inspection Oil Change and Tire Rotation. Was a bit costly, I suppose because of synthetic oil. Have had other oil changes but not that expensive.
Scott R., General Manager from Steubenville Pike Auto responded on 09/14/2018

I am sorry to hear that you feel our pricing was not to your liking. We did perform a PA Emissions test and State Inspection as well as a full synthetic oil change. We always use the oil that is required by the manufacturer of our customers vehicles to protect your warranty. We also did a tire rotation at no additional cost. Our oil change and inspection prices are posted right at the front counter for our customers to see. 

Scott Robertson

BM
Breanne M.
Burgettstown, PA
Ford Expedition EL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Spoke with Gino. He said the service was good. He was in and out quickly and plans to return.
This review was collected via phone interview by Customer Research Inc.

AW
Abigail W.
Mc Kees Rocks, PA
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Abigail said she had a wonderful experience with the business and she also said Danielle was very helpful.
This review was collected via phone interview by Customer Research Inc.

KA
Kevin A.
Coraopolis, PA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018
Front End Repair
Great staff and great work, however, initial complaint was both a rattle and shaking In The front end of car. I suggested warped rotors. Told it was the bushings causing the problems, which wore my tires bald in 6,000 miles.

Noise is gone but car still shaking like crazy when breaking

GC
Gary C.
Pennsylvania
Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Gary said the business was timely, the price is fair and he is very satisfied.
This review was collected via phone interview by Customer Research Inc.

ML
Mark L.
Pennsylvania
Lincoln MKZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Mark said they were able to turn around and get his vehicle squared away within 24 hours. He is very satisfied.
This review was collected via phone interview by Customer Research Inc.

PH
Paul H.
Coraopolis, PA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Paul said the employee were straight forward. They completed service quickly.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Mc Kees Rocks, PA
Chevrolet Classic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Spoke with John's wife. She said the business does good work. They take time to diagnose the situation. Once the problem is fixed, there are no returns for issues. They are very courteous. She is appreciative.
This review was collected via phone interview by Customer Research Inc.

NI
Nabeela I.
Pittsburgh, PA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Nabeela said this business was a good facility. They fixed her vehicle well.
This review was collected via phone interview by Customer Research Inc.

AT
Aaron T.
Pittsburgh, PA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018
Fantastic, Quick service
Second time coming here and both times leaving impressed. The speed at which these mechanics get your car back to you is fantastic. Always pleased. Thanks again!
Scott R., General Manager from Steubenville Pike Auto responded on 09/14/2018

Thank you. We really do appreciate it!

Scott Robertson

TM
Timothy M.
Canonsburg, PA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018
Express Oil Change
Great Service. Fast and reliable. Staff is really friendly as well.

MG
Mark G.
Coraopolis, PA
Lincoln LS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Mark said he received quick service at the business and they walked him through everything.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
Pittsburgh, PA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Jim said they did good service and finished on time. They notified him. He likes they way the business treats their customers.
This review was collected via phone interview by Customer Research Inc.

DK
Donald K.
Pittsburgh, PA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Donald said this business does a really good job. They take care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

MS
Mary S.
Pittsburgh, PA
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Mary said the service at this business was excellent and the staff are good people.
This review was collected via phone interview by Customer Research Inc.

LM
Luana M.
West Mifflin, PA
Nissan NV200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Luana said she received excellent service at the business and she was very pleased. They were professional and provided quick service.
This review was collected via phone interview by Customer Research Inc.

JB
Jake B.
Canonsburg, PA
Volkswagen Golf GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Jake said that the business does a great job. The employees are easy to deal with.
This review was collected via phone interview by Customer Research Inc.