Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

444 Reviews

98% Would Recommend
77% Business Response
Latest Review 2 days ago

Reviews


LJ
Linda J.
Pittsburgh, PA
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Inspection
Pleasant experience as always.

DE
Daniel E.
Pittsburgh, PA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Daniel said he passed his inspection with no problems.
This review was collected via phone interview by Customer Research Inc.

SM
Sergio M.
Mc Kees Rocks, PA
Jeep Renegade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Sergio said they had perfect timing. He said they were fast and efficient.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Coraopolis, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
WOULD HIGHLY RECOMMEND
Service all the way around was A+ would definitely highly recommend I have been having my vehicle serviced here for years .

LC
Lois C.
Mc Kees Rocks, PA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Very professional!!!
I'm not afraid, being a woman, of being ripped off. They make things understood.
Clean, great uniforms.
It's a great place!

MF
Matthew F.
Coraopolis, PA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Matthew said they were quick and they were able to get him going without any issues.
This review was collected via phone interview by Customer Research Inc.

DK
Donald K.
Pittsburgh, PA
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Quick, thorough, fair
They get you in there and out without any hassle

Verified Customer
Imperial, PA
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
2004 Mercury Grand Marquis...trustworthy service
The steering wheel on my car was very hard to turn. I made an appointment with Steubenville Pike Auto with Danielle. I dropped the car off and asked if Randy could work on it. Danielle called me later that it needed upper and lower steering shafts. She called later that day and said that it only needed one of the shafts and my bill would be cut in half. Talk about honesty. They only charge you for what is wrong with your car. I guarantee you other places I've gone to in the past would have charged me for both upper and lower shafts. Excellent rating!

Verified Customer
Imperial, PA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
2002 LeSabre ...no brakes
I drove my car and found I had no brakes. I had it towed over to Steubenville Pike Auro Repair. Danielle scheduled me in to get that fixed and the annual inspection. Randy found the problem and fixed it that day. Great service by both Danielle and Randy. Always recommend them to others.

JM
John M.
Coraopolis, PA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Right service at the right price.
They did what I asked for at the right price. Did not try to sell services I did not need.

MJ
Meghan J.
Pittsburgh, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Meghan said the staff was honest and made the process transparent.
This review was collected via phone interview by Customer Research Inc.

WB
Walter B.
Mc Kees Rocks, PA
Chevrolet Blazer
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/19/2018
Usually take good care of the customer but dropped the ball on this one.
My check engine light had come on. I stopped at Auto Zone on the way home and they checked for the code which said either # 2 spark plug or wire. Went home could not get hood open> I stopped at steubenville Pike Auto the next day they tried to get the hood open and could not(late in the day) so i scheduled to take it in. I also told Danielle about the check engine situation and which plug/wire it said was probably the problem but said i could fix it myself. I took the vehichle in on day of my appointment (dropped it off in the morning) called and talked to Jason and asked since the vehichle was already there to go ahead and put new wires and plugs on it. was called later in the day and was told the hood was fixed but they only had 2 mechanic on duty and didnt have time to look at the wires/plugs. When i got the vehichle home i lifted the hood and looked to chech the #2 plug wire -It was just laying there not connected to the plug. Took me less than 1 minute to notice this - Really you were so busy that you couldnt take 1 minute to go the extra distance for someonr that has been doing business with you for over 10 years including buying this vehichle there.

MF
Michael F.
Mc Kees Rocks, PA
Jaguar XK8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Best place in town
I was in and out for inspection the car was done on time. It makes lt easy to plan my day

JM
John M.
Pittsburgh, PA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
John said he likes the personal service he receives there and the quality of their work.
This review was collected via phone interview by Customer Research Inc.

AB
Allan B.
Pittsburgh, PA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Allan said the business was quick and easy, with good prices.
This review was collected via phone interview by Customer Research Inc.

NB
Nancy B.
Mc Kees Rocks, PA
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2018 Category: Service
Nancy said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Pittsburgh, PA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
Superior Service You Can Trust
Incredible service all around, from entering the door, to inspection, to working on the car, to scheduling another appointment. I stopped going to my dealer because Steubenville Pike Auto is so professional, knowledgeable, has multiple services available, and is, most importantly, trustworthy. From now on, when I tell people about "my mechanic," I'm talking about Steubenville Pike Auto.

MG
Michael G.
Coraopolis, PA
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
Michael said the business's service was a good experience.
This review was collected via phone interview by Customer Research Inc.

CH
Christopher H.
Pittsburgh, PA
Ford C-Max Energi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Christopher said the girl in the front was very nice, patient and helpful.
This review was collected via phone interview by Customer Research Inc.

CK
Cindy K.
Coraopolis, PA
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Cindy said they did a very good job.
This review was collected via phone interview by Customer Research Inc.