Steubenville Pike Auto


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

288 Reviews

99% Would Recommend
89% Business Response
Latest Review about 9 hours ago
John P. on 10/22/2017
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"Always friendly and professional"
Professional and friendly staff. Quick service. Affordable pricing. Recommend 100%
Vehicle: Jeep Liberty
Service Date: 10/21/2017
Review Created: 10/22/2017 07:56 AM
Laura K. on 10/10/2017
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"Simple. Friendly. Done Right"
Have been using Steubenville Auto for the past 15 years for service on now five different cars. I have yet to have a problem with any work done and have saved myself countless problems before they occurred because the staff took the extra time to do it right and help anticipate what happens next.
Vehicle: Honda Fit
Service Date: 09/29/2017
Review Created: 10/10/2017 07:07 PM
Michelle T. on 10/06/2017
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Spoke with Kayla. She said the business did a great job and she really appreciates all of the help she received.
Vehicle: Kia Sportage
Category: Service
Service Date: 09/30/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Leola H. on 10/03/2017
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"They were quick"
Randy is a great mechanic who is quick and knows what he's doing.
Vehicle: Toyota RAV4
Service Date: 09/29/2017
Review Created: 10/03/2017 03:11 PM
Christine K. on 09/30/2017
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"I trust these guys "
I never feel like they are taking advantage of me-if I bring it in because something is wrong, they always give me options. They are concerned for my car and my wallet. My only criticism is that my floor mats weren’t covered last time and were very dirty from mechanic’s boots.
Vehicle: Nissan Altima
Service Date: 09/29/2017
Review Created: 09/30/2017 05:04 AM
Dan S. on 09/29/2017
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Spoke with Mike. He said Dan was very happy with his experience.
Vehicle: Ram 3500
Category: Service
Service Date: 09/28/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
John M. on 09/22/2017
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John said the business did a great job.
Vehicle: Nissan Sentra
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Joseph C. on 09/16/2017
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"Great Service"
Faster than they predicted
Vehicle: Hyundai Sonata
Service Date: 09/14/2017
Review Created: 09/16/2017 04:28 AM
Brianne H. on 09/14/2017
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Brianne said the service was great.
Vehicle: Subaru Forester
Category: Service
Service Date: 09/09/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Steve L. on 09/14/2017
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Steve said the business did a good job.
Vehicle: Ford Explorer
Category: Service
Service Date: 09/09/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Luanne K. on 09/13/2017
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Luanne said the experience was very positive. The technicians were very good.
Vehicle: Buick Enclave
Category: Service
Service Date: 08/12/2017
Review Created: 09/13/2017
This review was collected via phone interview by Customer Research Inc.
Angeline D. on 09/11/2017
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Spoke with Stephanie. She said she had a good experience and the staff went out of their way to help her.
Vehicle: Nissan Altima
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Taylor F. on 09/11/2017
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Taylor said the prices were good at the business, and they finished in a timely manner.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Ed C. on 09/11/2017
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Ed said he was not at the business for very long. They did a nice job on his oil change. He will be back again for his next one.
Vehicle: Ram Dakota
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Logan H. on 09/11/2017
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Spoke with Kelly. She said they did fabulous work and their customer service was amazing.
Vehicle: Mazda Tribute
Category: Service
Service Date: 09/08/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Brian C. on 09/09/2017
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"Brakes"
Sure it was a little bit of a wait but why I always go back is that Kevin checked to make sure about my rotors and he confirmed they didn't need replaced. I'm sure most places would replace them to get the money.
Vehicle: Mitsubishi Outlander Sport
Service Date: 09/08/2017
Review Created: 09/09/2017 05:04 AM
John F. on 09/06/2017
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John said there were no problems and everything went well. He appreciated that there was no increase in the cost after the quote was provided.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 09/01/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Ken N. on 08/27/2017
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"Friendly and on line scheduling"
Scheduled on line for a front end alignment and received a confirmation almost immediately. Took the car in at 9 am, greeted promptly and in a friendly way. Asked the car be done by the end of the day and he said no problem. I got a call around 3 or so saying it was done. I asked if there was a print out for the alignment and he said the printer had been out for a while but went to the service area and asked the tech what the results were. I will return. Nice people.
Vehicle: Subaru Legacy
Service Date: 08/21/2017
Review Created: 08/27/2017 05:17 PM
Barbara T. on 08/27/2017
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"Great place"
They are great to have work on your vehicle and they do great work
Vehicle: Ford Pickup
Service Date: 08/25/2017
Review Created: 08/27/2017 06:47 AM
Scott R., General Manager at Steubenville Pike Auto responded on 09/11/2017

Thank you!

Scott Robertson
Diane B. on 08/15/2017
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"friendly"
I haven't gone to a garage as friendly as Stuebenville in a long time they don't nice dime you or take advantage of woman like some barges do thank you
Vehicle: Chevrolet Cobalt
Service Date: 08/10/2017
Review Created: 08/15/2017 10:31 AM
Scott R., General Manager at Steubenville Pike Auto responded on 09/11/2017

Thank you!

Scott Robertson
Displaying Review 1 - 20 of 288 in total