The new Stivers Hyundai offers the highest quality maintenance and service for your vehicle.The new Stivers Hyundai offers the highest quality maintenance and service for your vehicle.
Stivers service department continues to provide the lowest standard for customer service satisfaction. Being told no to a warranty claim is one thing but the condescending attitude is unforgivable. As for the 10 year 100k mileage warranty: only the dealer determines what is covered and when. Forget about trying to talk the Hyundai corp about anything:
My wife took her 2021 Hyundai Tuscan Unlimited with 22k miles in because we discovered the weld had broken on the exhaust. They said someone had cut the pipe trying to steal the catalytic converter. See the photos for yourself. The pipe was not cut- it broke. Just another example of why not to trust dealer service at all. Always watch the repair when possible. FYI. I ended up welding the pipe to match all other welds along the exhaust pipe. It was too easy.
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My wife took her 2021 Hyundai Tuscan Unlimited with 22k miles in because we discovered the weld had broken on the exhaust. They said someone had cut the pipe trying to steal the catalytic converter. See the photos for yourself. The pipe was not cut- it broke. Just another example of why not to trust dealer service at all. Always watch the repair when possible. FYI. I ended up welding the pipe to match all other welds along the exhaust pipe. It was too easy.
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