Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

409 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


DF
Debra F.
Reedsville, PA
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Debra said she was very pleased with the business. They found the problem and fixed it the same day. She really appreciated the excellent service.
This review was collected via phone interview by Customer Research Inc.

KD
Katherine D.
Port Royal, PA
Buick Regal
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Katherine said the service was good and this business takes good care of her calibrations.
This review was collected via phone interview by Customer Research Inc.

JE
Josh E.
Milroy, PA
Dodge Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
Josh said, he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

PF
Pamela F.
Lewistown, PA
Volkswagen Passat
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Pamela said that the facility could not fix her vehicle and they were too expensive.
This review was collected via phone interview by Customer Research Inc.
Steve S. from Stroup's Garage responded on 05/17/2018

We agree that the repair estimate provided is expensive. Unfortunately, replacing an engine in a Volkswagen is very time consuming and parts are expensive. We wish you luck in finding a replacement vehicle and look forward to providing service in the future. 


JM
Jon M.
Lewistown, PA
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Spoke with Lillian. She said the service was very good, and they have been to the business twice. They are happy, there are no issues so far, and everything's been fixed.
This review was collected via phone interview by Customer Research Inc.

DK
Damon K.
Reedsville, PA
Mazda CX-5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Damon said the staff were outstanding and did a very good job.
This review was collected via phone interview by Customer Research Inc.

CS
Christie S.
Lewistown, PA
Dodge Caliber
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Christie said she really likes the service that the staff provide.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Lewistown, PA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Transmission replacement
I spent so much money, I didn't intend to spend, but I feel like I have a whole new truck, I'm so happy with the professional manner I was treated, and the end result,,,! I recommend Stroups, they are a family business, and value family patrons, and family values.

BW
Barry W.
Reedsville, PA
Buick Century
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Barry said he's really pleased with the work they did, he appreciates it and they're the best.
This review was collected via phone interview by Customer Research Inc.

MB
Megan B.
Burnham, PA
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Megan said every time she goes to the business, the staff are very polite, courteous, and very astute about any issues with her vehicle. She said it is a very nice place.
This review was collected via phone interview by Customer Research Inc.

RO
Robert O.
Lewistown, PA
Chevrolet S-10
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Robert said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

SD
Sarah D.
Reedsville, PA
Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
great service, friendly staff.
They were able to get me in for a service before I needed to head up north. Staff knowledgeable and helpful.

RT
Robert A T.
Burnham, PA
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Excellent customer service
As always, Stroups provide excellent, friendly and courteous customer service.

HR
Holly R.
Tyrone, PA
Volkswagen Cabriolet
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/20/2018 Category: Service
Holly said her vehicle was worse after her service.
This review was collected via phone interview by Customer Research Inc.
Steve S. from Stroup's Garage responded on 05/01/2018

Holly,  I sincerly apologize that you were not satisfied with your service.  Actions have been taken with employees, take make sure your concerns do not happen to any other customers.


JK
Joseph K.
Reedsville, PA
Nissan Versa Note
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Super!
Everyone is friendly and helpful. The technicians and service are top quality! They get you in asap and get the job done right! They have been a welcome addition to this community since opening their doors.

BE
Brent E.
Reedsville, PA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018
Their communication with Customers
Stroup's employees were in contact with me regularly about the servicing and repair work that needed done on our Toyota. They call and send pictures before any major and costly repairs are starter. Our Toyota works great after this last repair and I believe this repair also fixed at "thumping" noise I was hearing from the passenger side rear wheel.

RB
Robert B.
Lewistown, PA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Making car life easy
I appreciate all of the cooperation from Stroups garage. They communicate with you very clearly and are honest in what your repairs will be. Staff and secretaries are very friendly and helpful.

DH
Dennis H.
Milroy, PA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Dennis said the staff are prompt and they do the work right.
This review was collected via phone interview by Customer Research Inc.

TR
Taushya R.
Reedsville, PA
Kia Rio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Taushya said they have done very well by her.
This review was collected via phone interview by Customer Research Inc.

BF
Brenda F.
Reedsville, PA
Acura RDX
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018
Great service wonderful people
A neighbour recommended Stroup's Garage to me about two years ago, I have been using them exclusively ever since. Great service, very knowledgeable mechanics and I've never had to bring it back for a second repair. Only reason I'm not giving it 5 stars is the waiting room is a bit uncomfortable and they don't vacuum or wash the car after a repair - my dealer gets more points in these areas.