ReScore Reviews™ (20)

ReScore
Overall Rating 4.1499995/5Overall Rating 4.1499995/5Overall Rating 4.1499995/5Overall Rating 4.1499995/5rating 4.1499995
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
90% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Gerrit R. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service at very reasonable cost.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/24/2017 10:19 AM
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Jerry M. at Suburban Hyundai responded on 11/24/2017

Yes Thank you very much for the truly excellent survey .

Michael O. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"High Customer Focus in Vehicle Service Department "
They listened to my concerns, diagnosed the problem quickly, and made it right. Bill Clement went the extra mile. The dealership shows they want my business in the future.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/24/2017 07:51 AM
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Jerry M. at Suburban Hyundai responded on 11/24/2017

I truly appreciate the great survey 

Bashar S. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
service
Vehicle: 2012 Hyundai Equus
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/23/2017 06:23 PM
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Jerry M. at Suburban Hyundai responded on 11/24/2017

Yes Thank you for the truly excellent survey 

Saji G. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the advisor who took care of my vehicle seems to be and honest and trustworthy person.That is what I value most"
I will return to the place again as long there are honest people like this fellow.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/22/2017 05:51 AM
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Jerry M. at Suburban Hyundai responded on 11/23/2017

Yes such a great survey Thank you very much

Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"building clean helpful people "
friendly
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 11:25 PM
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Jerry M. at Suburban Hyundai responded on 11/23/2017

What a excellent survey you sent thank you very much 

Andrea P. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Always excellent :)
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 05:40 PM
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Jerry M. at Suburban Hyundai responded on 11/23/2017

i truly thank you for the excellent survey 

Verified Customer on 11/21/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Above and beyond"
I brought my car because of a safety recall. When I returned they had changed the oil, topped all the fluids, inspected everything and washed it. All this and they didn't charge for it.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 01:53 PM
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Jerry M. at Suburban Hyundai responded on 11/23/2017

Thank you for the excellent survey 

Verified Customer on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall "
Vehicle was serviced
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 01:23 PM
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Jerry M. at Suburban Hyundai responded on 11/23/2017

thank you for the survey

Donald A. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Expectations were meet"
Great
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 12:08 PM
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Jerry M. at Suburban Hyundai responded on 11/21/2017

Yes Thank for the excellent survey.

Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Camile"
When I came to pick up my car, I was met by Camile who was both friendly and efficient. She did a great job of interacting with me.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:54 AM
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Jerry M. at Suburban Hyundai responded on 11/21/2017

I truly appreciate the great survey you sent.Thank you

Constatine C. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Suburban Hyundai - Tucson 2017"
excellent work
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:47 AM
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Jerry M. at Suburban Hyundai responded on 11/21/2017

Thank you for the excellent survey.

Willis C. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It’s the people that work there"
I’m sold on a Hyundai
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/20/2017 07:56 AM
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Jerry M. at Suburban Hyundai responded on 11/20/2017

Yes Thank you very much for great survey.

Scott K. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast, friendly and flexible"
Walk in, no appointment. They were able to accommodate me and get the work done quickly.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/21/2017
Service Type: Repair
Review Created: 11/19/2017 05:47 AM
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Jerry M. at Suburban Hyundai responded on 11/20/2017

Thank you very much for the excellent survey.

Jean Claude Q. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The whole environment and the people."
My experience with service center is becoming more and more rewarding.
Vehicle: 2005 Hyundai Xg350
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/17/2017 09:49 PM
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Jerry M. at Suburban Hyundai responded on 11/18/2017

I truly appreciate the excellent survey. Thank you .

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service on Time"
Happy
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/17/2017 05:30 PM
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Jerry M. at Suburban Hyundai responded on 11/18/2017

Yes Thank you very much for excellent survey.

Douglas S. on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good work."
Very good work.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/17/2017 05:11 PM
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Jerry M. at Suburban Hyundai responded on 11/18/2017

Thank you  for the survey. 

Verified Customer on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"manufactured product"
Excellent product
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/17/2017 02:45 PM
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Jerry M. at Suburban Hyundai responded on 11/18/2017

I am Sorry for the service experience that you just received. Please call or email at your convenience.

Debra O. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"15K maintenance"
My service was completed in a timely manner and I received a full explanation of the scope of work performed
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 12:12 PM
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Jerry M. at Suburban Hyundai responded on 11/17/2017

I truly appreciate the the excellent survey. Thank you 

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice job .........as usual"
My appointment was on-time. Service write up and manager all professional.
Work performed as promised
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/17/2017 04:51 AM
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Jerry M. at Suburban Hyundai responded on 11/17/2017

Yes Thank you very much for the perfect survey.

JUAN C. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service "
I walked into for an oil change and in less than an hour was put. Great service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 06:20 PM
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Jerry M. at Suburban Hyundai responded on 11/17/2017

Thank you very much for the truly excellent survey

Displaying Review 1 - 20 of 688 in total