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SureCritic / Hyundai Dealer / Suburban Hyundai of Troy
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Suburban Hyundai of Troy

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(42 Reviews)
78
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Score Details

5 stars
83%
4 stars
10%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
10
Total ReScores™
4.8
ReScore™ Average
78
Net Promoter Score ®

Business Details

Categories
Hyundai Dealer, Genesis Dealer
Contact
(248) 341-9900
No Business Hours Provided

Business Hours

* America/Adak
1814 Maplelawn Troy, MI 48084
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Sales Department 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(42 Reviews)
Write a Review
Recent Reviews
Verified Customer
Farmington Hills, MI
2022 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customerVerified Customer
9
Category: Sales
Pallisade is Great.
Appreciate efforts from start to finish, Process is smooth.
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/08/2022
2
Category: Sales
Hyundai palisade with unwanted accessories 2000 $ worth.
As a buyer I need to buy accessories with out my interest on the car. Which is very painful.
JEFF B. from Suburban Hyundai of Troy responded on 02/10/2022 05:59 AM

Sorry you feel that way, All other dealers in Michigan are charging a Market base adjustment of 5k to 10k over MSRP, We try are best to need customers needs. I also held Palisade for you and accepted a personal check from you. Sorry you are not Happy, this will affect Mike in his quest for President club, over in 1st month. I hope you will reconsirer and re-score this for Him.  

JEFF B. from Suburban Hyundai of Troy responded on 02/17/2022 05:49 AM

Mike called and talked to you, looking for the re-score. 

JEFF B. from Suburban Hyundai of Troy responded on 02/28/2022 06:09 AM

Mike said you were going to rescore us a 3 or 4 star would be graet.

JEFF B. from Suburban Hyundai of Troy responded on 03/01/2022 05:49 AM

MIKE STILL WAITING ON RE-SCORE

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