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Suburban Hyundai of Troy

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(42 Reviews)
78
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
10
Total ReScores
4.8
ReScore Average
78
Net Promoter Score ®

Business Details

Contact
(248) 341-9900
No Business Hours Provided

Business Hours

* America/Adak
1814 Maplelawn Troy, MI 48084
Sales Department 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(42 Reviews)

SJ
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Shaunte J.
Pontiac, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/15/2022
verified customerVerified Customer
0
Category: Sales
6 credit pulls
My credit was pulled by 6 different credit sources without my consent. Financial department tried to push Hyundai financial on me. And over ran my credit to do damage. But I had to research to find a way around Hyundai. I would have went with anyone other than Hyundai at that point because of them over pulling my credit.
JEFF B. from Suburban Hyundai of Troy responded on 02/17/2022 05:48 AM

Shanunte, Sorry you feel that why, We just tried to get you the best possible rate and lowest payment. I thought you and your Mom were happy when you left. I thanked you before I left and hope you are enjoying the new Palisade. Would love a re-score if possiable. Please let me know if you need anything. Stay safe. 

JEFF B. from Suburban Hyundai of Troy responded on 02/18/2022 07:11 AM

CREDIT WAS PULLED ONCE AND SEND TO OUR BANK OF LENDERS, ONLY COUNTS AS 1-PULL AGAINST YOUR CREDIT. NOT 6, WHEN YOU SUBMIT APP IT GIVES US PERMISSION TO SEND TO OUR BANK OF LENDERS. 

JEFF B. from Suburban Hyundai of Troy responded on 02/28/2022 06:08 AM

Could you please, re-score a 3-star woul be great, Please enjoy the new Palisade

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