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Suburban Volkswagen of Troy

Average Score
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
3.4
(5 Reviews)
-100
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Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Categories
VW Dealer
Contact
(248) 649-2300
No Business Hours Provided

Business Hours

* Eastern Time (US & Canada)
1804 Maplelawn Drive Troy, MI 48084
Suburban Volkswagen of Troy's Reviews
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
3.4
(5 Reviews)

ML
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Michelle L.
Detroit, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/21/2023
0
Damage to Beetle after an oil and light bulb change.
I brought my 2014 Beetle in for an Oil Change and passenger fog light replacement, it took 3 hours. Now I understand why. Whichever mechanic was responsible for replacing the bulb broke the socket where the cover goes over the bulb. Instead of bringing it to my attention, it was decided not to tell me. Integrity is everything. I know I didn’t damage it because I was not involved in any type of incident nor was there any dents in my car. I want someone held responsible. When I called the dealership, conveniently I was sent to voicemail. I never received a call back. I contacted Lithia Motors. They did absolutely nothing! I contacted the BBB. They did absolutely nothing!! Beware the Manager(Chabaan) is a total LIAR! Consumer BEWARE!!
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