Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

517 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


JK
James K.
Winchester, MA
Ford Escape
Verified Customer
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04/25/2019
Fast fix and awesome customer service!
I thought my car would be in the shop for at least a few days but I dropped it off late on a Tuesday and it was good to go Wednesday. Explained everything thoroughly and kept me in the loop by calling with updates about the progress and price. Will definitely be coming back and recommending to others.

JW
Jamie and Mark W.
Arlington, MA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
The Best
Summer Street Auto is the best. Always flexible with scheduling, always honest with their assessments, and work always done on time. Ha e been going to them for over 20 years and will never consider anyone else. They are simply the best

AD
Amanda D.
Arlington, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Incredible service! Very responsive
The mechanics are wonderful and very responsive ... they called three times to check in about what he found. Followed up on all my questions and concerns. Very prompt service and reasonably priced!

JB
John B.
Somerville, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
John said he uses the business all of the time.
This review was collected via phone interview by Customer Research Inc.

KM
Katherine M.
Billerica, MA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019
Great work, reliable and friendly!
Paul and Bill are great to work with, always dependable and trustworthy. Got my car in and out within a few hours. Thank you for great service!

CC
Chris C.
Arlington, MA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Chris said the employees were accommodating to his schedule. They completed the service on time.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
Revere, MA
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Best Autocare
Kenny and his staff are awesome.... excellent work & customer service

MB
Mary B.
Arlington, MA
INFINITI G25 Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
Very responsive and called me with a quote and follow up
They called me with a approx quote. There service was prompt and they called me when they were finished. The quote was pretty much the same as actual price. They were very personnel and polite.

PG
Pamela G.
Lexington, MA
Subaru Outback (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Prompt Service
We have two very used cars and appreciate the attention Bill, Ken and Paul give us when we need to visit them. I cannot recommend enough their expertise, service and integrity. They diagnose, call right away, make recommendations and deliver a working automobile as soon as possible. They will always be our go-to mechanics.

JL
Jose L.
Arlington, MA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Spoke with Jose's daughter. She said the staff was prompt, nice and did good quality work. Kelly Walsh was the best.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Arlington, MA
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
.
Personalized, courteous, very accommodating, honest, fair, excellent value, and work is completed within the promised timeframe.

Verified Customer
North Billerica, MA
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Fantastic service
I have only had two experiences with summer st auto and both times they have been great.. Billy is informative and explains everything in easy terms.

AC
Alexis C.
Arlington, MA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Great Vustomer Service
Took great care of me and my car!! Thank you!!!

MW
Mira W.
Arlington, MA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Quick and friendly!
These guys were super helpful and amazingly quick. I will definitely be back!

MT
Michael T.
Arlington, MA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Honest and dependable
I highly recommend Summer Street Auto Care. They are friendly, honest, dependable. And professional.

Verified Customer
Medford, MA
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Great service
Thanks for service. Bill is always extremely helpful and professional!

AD
Amanda D.
Arlington, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Terrific service !
Summer st Auto is the best! They are professional, efficient and affordable. I took my Honda for an oil change and they noticed an expired inspection sticker and took it for inspection for me. I highly recommend them!

DM
Dick M.
Woburn, MA
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Dick said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

ES
Elly S.
Arlington, MA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Good service and communication
My experiences at summer street auto have been consistently good.

CT
Caroline and James T.
Arlington, MA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Professional accommodating, done sooner than expected
Same as above

Displaying Review 21 - 40 of 517 in total