Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

175 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


RH
Richard H.
Virginia Beach, VA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Richard said this business is very good at what they do.
This review was collected via phone interview by Customer Research Inc.

JB
JAMES B.
Norfolk, VA
Honda Civic Cpe
Verified
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09/17/2018
5
Close and convenient to my house. They do a good job and are fast.

MB
MARY B.
Chevrolet TrailBlazer
Verified
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09/14/2018
Quality Craftsmanship and Customer Service
06Sep18, Took truck in for 4 Wheel Alignment--was told, "those guys know there stuff...they do good work" Rod nuts had been pipe wrenched/damaged by previous mechanic -had to apply heat to finish alignment. Sunoco did not make me pay for previous "crappy job" by other mechanics but gave me an abundant labor discount! God blessed me through Sunoco! I had been laid off my job --didn't have extra money. I was and will forever be grateful.

JD
JIM D.
Norfolk, VA
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Good service, great people.
Have been dealing with 5 Star for over a decade and have not ever had a bad experience.

TC
THOMAS C.
Chesapeake, VA
Jeep Patriot
Verified
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09/13/2018
friendly and very professional people.
i have been going to sunoco five star service center for 20 years. The service personal are always helpful and greet you with a smile. their work is always guarenteed and i have never had any bad experiences with them. keep up the great work guys.

MG
MEL G.
Virginia Beach, VA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
TRUSTFOWTHY.
I have only taken my vehicles to this Sunoco, & have referred it to all of my friends.

AZ
Alex Z.
Virginia
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Alex said they did a great job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Great job
Fast. Reliable and honest

Verified Customer
Chesapeake, VA
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Great service
Love the reliability and great service

KS
Kevin S.
Norfolk, VA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Kevin said they were friendly and communicated with him well. He said he will definitely be a returning customer.
This review was collected via phone interview by Customer Research Inc.

WN
Walter N.
Chesapeake, VA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Walter said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CD
CHARLOTTE D.
Norfolk, VA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
Fantastic service! Always upfront with their customers.
I bring both my vehicles to this garage. As I have had with previous vehicles over the years. No other garage provides the service I get with Sunoco.

RK
Robert K.
Claremont, NH
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Robert said the business has a good staff. They do extremely good work. They are very professional. They got him in and out fast. Its one of the best facilities around that town.
This review was collected via phone interview by Customer Research Inc.

TD
Theresa D.
Virginia Beach, VA
Pontiac Sunfire
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Theresa said the business couldn't give a direct answer to what her vehicle's issue was.
This review was collected via phone interview by Customer Research Inc.
Jeff F. from Sunoco Five Star Service Center responded on 08/16/2018

Thank you for  your business. Your car’s problem was that it stalled once a few days ago and not since.This something that could not be pin pointed because it was not happening here. We could have spent hours of time and money with no different outcome. If problem repeats we will be glad to diagnose it for you. Again thanks for for your business


AZ
Arthur Z.
Chesapeake, VA
Ford E-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Arthur said the service was good. The mechanic explained everything to him.
This review was collected via phone interview by Customer Research Inc.

CP
Cody P.
Chesapeake, VA
Ford E-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Cody said that they are always very helpful.
This review was collected via phone interview by Customer Research Inc.

JR
Julie R.
Chesapeake, VA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Julie said the business was very thorough. They made sure everything was complete and explained. The employees are very friendly.
This review was collected via phone interview by Customer Research Inc.

GP
Gregg P.
Virginia Beach, VA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Gregg said he has never had any complaints with this business. The staff is honest.
This review was collected via phone interview by Customer Research Inc.

TW
Thomas W.
Chesapeake, VA
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Thomas said his vehicle is doing very well and he is well satisfied.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chesapeake, VA
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
Good service
Always great service for our vehicles. A great place.

Displaying Review 1 - 20 of 175 in total