Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

303 Reviews

99% Would Recommend
Latest Review about 14 hours ago

Reviews


ES
ED S.
Virginia Beach, VA
GMC Yukon
Verified Customer
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09/18/2019
2005 Yukon Denali
Great service and repairs. They take the time to listen to your requests and opinions and complete
ly explain the work to be done and completed.

MB
MARY B.
Virginia Beach, VA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2019
BEST in Professionalism, Skill, Proficiency and Integrity.
Sunoco Five Star Service Center gives GREAT customer service, professionalism, skilled, proficient and thorough service. I trust them with my vehicle. I believe Jeff and his entire staff, from the office to the shops operate with a spirit of excellency and integrity. This is rare! My Trailblazer Ext Lt (Joy) is 16 years old and Sunoco Five Star Service Center helps to keep her in great shape. Will be back for another maintenance project, until then, she rides like a Mercedes!!! THANK YOU, Jeff and Five Star staff!!!

JH
Jeff H.
Virginia Beach, VA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Jeff said the employees did a great job and did exactly what they said they would do.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Chesapeake, VA
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
John said the owner and mechanic were easy to deal with and helped in any way they could.
This review was collected via phone interview by Customer Research Inc.

BM
BRUCE M.
Virginia Beach, VA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019
One stop shop
I’ve been a customer of Sunoco Five Star Service Center for many years now. They are a friendly neighborhood service center where you can get gas or have your car worked on. Good honest people. Highly recommend.

MG
MEL G.
Virginia Beach, VA
Toyota Camry
Verified Customer
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09/11/2019
Jeff & Brian are life savers. Brian told me last month when I stopped in I'd need new tires, so I was able to get them before I brought it in for inspection.
I have used you exclusively since I moved back here 22 years ago. Would't trust anyone else with my car, & have referred you to several friends..

JF
JOYCE AND JOHN F.
Virginia Beach, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019
Quality Service At An Affordable Price.
I trust all of my auto repairs to 5 Star Sunoco. They always provide up front pricing and no surprises. Their quality of work performed is excellent.

TB
Timothy B.
Norfolk, VA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Timothy said Jeff, the person he deals with is a great person. He takes care of his vehicle and is very efficient and tells all his co-workers to go to him. He used to take his vehicle to the dealer but is now taking it to Jeff.
This review was collected via phone interview by Customer Research Inc.

CT
CAROL-WIN T.
Virginia Beach, VA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019
Great service
Service was fast and efficient!

BE
Brian E.
Virginia Beach, VA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Spoke with Vicky. She said the staff are very professional, they know what they are doing and they were taken in in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

SC
SHARON C.
Chesapeake, VA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019
Helpful and Dependable
They are very knowledgeable in their work. Always informative of the care of my vehicle and past vehicles. I can always depend on good service(s) from Sunoco and will recommend to anyway needing service to their vehicle.

AT
ASA T.
Chesapeake, VA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019
Best shop I've been to so far
Very timely with handling my state inspection. Were honest with the issues that were found, and addressed them quickly and for a lower price than expected. Great customer service, will absolutely be using them in the future.

SW
Scott W.
Virginia Beach, VA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Scott said he trusts the people there and they do work on all of his vehicles.
This review was collected via phone interview by Customer Research Inc.

AP
ALLEN and ANITA DAVIS P.
Virginia Beach, VA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2019
Inspection and component replacement.
Great timely service. Went in for an inspection, but found that brakes and control arms needed to be replaced. All the work was within the day of bring the car in.

MB
Michael B.
Chesapeake, VA
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2019 Category: Service
Michael said they do a good job.
This review was collected via phone interview by Customer Research Inc.

DH
DAVE H.
Virginia Beach, VA
Ford Mustang
Verified Customer
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07/20/2019
Great service, great people
Over the past 20 years Jeff and his staff have been great
we as a family have taken our many different vehicles to them for service, always have had the best service. Will continue to take our Mustang there. Thanks to Jeff and everyone for there excellent service.

BH
Bruce H.
Chesapeake, VA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Bruce said the employees were very honest. They were very professional. They provided fantastic service. The work was great.
This review was collected via phone interview by Customer Research Inc.

PD
Phil D.
Chesapeake, VA
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Phil said the service was fine and it's a nice place to go.
This review was collected via phone interview by Customer Research Inc.

JD
JIM D.
Virginia Beach, VA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
Great place for service
Jeff and Brian run a statiom the way I remember as a kid. They always remember you and call you by your first name.
They only fix what needs to be fixed, and they don't try talking you into doing repairs that don't need to be done.
The fix and keep your vehicle serviced for the best price in the area. They are friendly, courteous, and all around good guys.
I have been going to Sunoco Five Star Service Center since the mid 90's, and plan to as long as I drive.

EF
ERIC F.
Chesapeake, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019
Great service as always
We have been using Sunoco Five Star for years and would not take our vehicles anywhere else