Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

2360 Reviews

ReScore Reviews™ (73)

ReScore
Overall Rating 4.6438395/5Overall Rating 4.6438395/5Overall Rating 4.6438395/5Overall Rating 4.6438395/5rating 4.6438395
Original
Overall Rating 2.09589/5Overall Rating 2.09589/5rating 2.09589rating 2.09589rating 2.09589
92% Would Recommend
100% Business Response
Latest Review about 12 hours ago

Reviews


Verified Customer
Fairfield, OH
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2019 Category: Service
Fixed right the first time
MAYBE the dealer costs more, but i like that it is fixed right the first time. No "let's try this".

MP
Mallory P.
Hamilton, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2019 Category: Service
Quick service
Making the appointment was easy and I did not hAve to wait long. They even washed my car as a complimentary Service.
William A G., Service Manager from Superior Hyundai North responded on 02/18/2019

Thank you very much for the five star review. We appreciate your business. 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com

DM
Dawn M.
Cincinnati, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Great as always
Who knew an oil change can be such an easy event!
William A G., Service Manager from Superior Hyundai North responded on 02/18/2019

Thank you very much for the five star review. We appreciate your business. 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com

TC
T C.
Trenton, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019 Category: Service
Excellent Service.
As always, Superior Hyundai North always does a great job. Had an oil change and vehicle check on Thursday afternoon, but I also had an issue with one of my headlights. I was informed that the whole light assembly needed to be changed, and that the part would need to be ordered. I thought it would be a few days, but I received an email the next day that the part had arrived. I could not get the light changed because of my own schedule, but took it in on Wednesday and it was done in no time.
Michelle Perry as always does a fantastic job with scheduling and everything else she does. Wouldn't go anywhere else.
William A G., Service Manager from Superior Hyundai North responded on 02/18/2019

Thank you very much for your kind words and five star review. We appreciate your business. 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com

Verified Customer
Liberty Township, OH
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Great service
Prompt on service and did a good job on what needed to be done.
William A G., Service Manager from Superior Hyundai North responded on 02/18/2019

Thank you very much for the five star review. We appreciate your business. 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com

MP
Michael P.
Hamilton, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Could have done better
Need to listen and communicate with customers better
William A G., Service Manager from Superior Hyundai North responded on 02/18/2019

Thank you for your feedback. 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com

LT
Linda T.
Cincinnati, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Excellent Service As Alway!!
I brought in one of the three Hyundai's I currently own. I purchased all the from Superior North. Chris Bosse is my Sales Advisor, the best! I make an appointment with Michelle, the best, she gets me in when around my schedule, they take care of the vehicle and make sure it is maintained properly and that I am in and out in a responsible time.

Gerald Taylor III
William A G., Service Manager from Superior Hyundai North responded on 02/15/2019

Thank you very much for the five star review. We appreciate your business. 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com

MM
Matthew M.
Fairfield, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Great and Fast Service
Just had my new Elantra serviced for the first time. Staff was great and they were quick. Thank you for making my experience great!
William A G., Service Manager from Superior Hyundai North responded on 02/15/2019

Thank you very much for the five star review. We appreciate your business. 

 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com

Verified Customer
Cincinnati, OH
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019 Category: Service
Oil Change/Lube & Software recall
Timely friendly service. Have prepaid contract so I'm required to bring in the car to dealer for service. Didn't know about the software recall until the service tech told me but good to know they were on top of it to update it.
William A G., Service Manager from Superior Hyundai North responded on 02/15/2019

Thank you very much for the five star review. We appreciate your business. 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com

VW
Virginia W.
Hamilton, OH
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
great service
is the best











superior hyundai north is the best
William A G., Service Manager from Superior Hyundai North responded on 02/13/2019

Thank you very much for the five star review. We appreciate your business. 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com

TJ
Timothy J.
Liberty Township, OH
2011 Hyundai Genesis
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/12/2019 Category: Service
Missed the mark this time!
I will still probably continue to get my vehicle serviced at Superior Hyundai. I just hope that the quality of the last experience isn’t indicative of the quality of future visits.
William A G., Service Manager from Superior Hyundai North responded on 02/13/2019

Thank you for your feedback. I would like to speak with you more about your visit. Please contact me at your earliest convenience. Thank you for your business. 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com

KC
Kenneth C.
Hamilton, OH
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Service
Friendly on time service
William A G., Service Manager from Superior Hyundai North responded on 02/12/2019

Thank you very much for the five star review. We appreciate your business. 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com

SC
Shatan C.
Cincinnati, OH
2007 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/11/2019 Category: Service
Awful
Made my brakes worse then they where before coming in. No rental car was offered and it took a week for the parts to come in while they let me drive on faulty breaks.
William A G., Service Manager from Superior Hyundai North responded on 02/12/2019

Thank you for your feedback. 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com

DM
David M.
Hamilton, OH
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019 Category: Service
5* Service
We got our car right in at the appointment time. They took our car in and it was out and done before we knew it.
William A G., Service Manager from Superior Hyundai North responded on 02/11/2019

Thank you very much for the five star review. We appreciate your business. 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com

BD
Beverly D.
Fairfield, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
service staff helpful and friendly
Service staff helpful and friendly
William A G., Service Manager from Superior Hyundai North responded on 02/11/2019

Thank you very much for the five star review. We appreciate your business. 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com

AW
Alvin W.
Batesville, IN
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Everyone is polite, and eager to serve you
Courteous people , fast service, even wash my car after service, never had that happen anyplace else
William A G., Service Manager from Superior Hyundai North responded on 02/11/2019

Thank you very much for the five star review. We appreciate your business. 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com

DS
Diane S.
Cincinnati, OH
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Diane
the best service
William A G., Service Manager from Superior Hyundai North responded on 02/11/2019

Thank you very much for the five star review. We appreciate your business. 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com

RG
Rebekah G.
West Chester, OH
2012 Hyundai Elantra To
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Jennifer
Jennifer keeps me up dated on service that my car needs completed and assists me with rentals should i need any. I feel the costs for maintenance to my vehicle is affordable. Hyundai no longer makes the touring i would purchase another if they did. The next vehicle i will purchase will be a truck. I have my eye on a Tucson.
William A G., Service Manager from Superior Hyundai North responded on 02/06/2019

Thank you very much for the five star review. We appreciate your business. 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com

AH
Ashlee H.
Cincinnati, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Always good at superior north
No complaints in and out within an hour and they washed all the gunk off.
William A G., Service Manager from Superior Hyundai North responded on 02/04/2019

Thank you very much for the five star review. We appreciate your business. 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com

PP
Patrick P.
Franklin, OH
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Location for me - near work. Have always provided great service and quality of work.
Always great service and available times.
William A G., Service Manager from Superior Hyundai North responded on 02/01/2019

Thank you very much for the five star review. We appreciate your business. 

Will Girres
Service Manager
Superior Hyundai North
(513)870-9800
william.girres@superiorcars.com