Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

424 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


KC
Kathleen C.
North Andover, MA
Volvo 850
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Kathleen said the staff are always prompt and they get her in and out quickly. The appointments are really easy to make.
This review was collected via phone interview by Customer Research Inc.

HS
Henry S.
North Andover, MA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Spoke with Pamela. She said the staff did a good job. They were very friendly and seemed like they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
North Andover, MA
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
Great service
Timely, friendly quality service.

KH
Keith H.
North Andover, MA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Spoke with Amy. She said the business was quick with the service during the inspection and they were also friendly.
This review was collected via phone interview by Customer Research Inc.

IT
Inger T.
Andover, MA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Inger said her service at this business went well. She enjoyed it very much. It was with pleasant people. The staff did what needed to be done. She was very happy and will continue to use them in the future.
This review was collected via phone interview by Customer Research Inc.

JC
Jeffrey C.
North Andover, MA
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Jeffrey said that the place was really good.
This review was collected via phone interview by Customer Research Inc.

AR
Ahmad R.
Belmont, MA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Ahmad said the appointment was made quickly and he was able to get his vehicle in quickly for service. They did a good job, got his vehicle back to him on time and everything was perfect. He will continue to do business.
This review was collected via phone interview by Customer Research Inc.

AV
Alex V.
Lynn, MA
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Alex said he was able to get his sticker on the spot which is hard to find a facility that will do that.
This review was collected via phone interview by Customer Research Inc.

GR
Gary R.
Andover, MA
Toyota Highlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2018 Category: Service
Gary said, the service here is very good but they ran late and he missed an appointment.
This review was collected via phone interview by Customer Research Inc.

JL
Jad L.
Charlestown, MA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Jad said they were nice, personable guys who treated him well. He is looking forward to returning for a part for his muffler.
This review was collected via phone interview by Customer Research Inc.

NP
Nik P.
Lawrence, MA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Nik said, this business always does a nice job and they are quick.
This review was collected via phone interview by Customer Research Inc.

CH
Cacey H.
Massachusetts
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Cacey said this facility has always done great quality work. He's never been let down.
This review was collected via phone interview by Customer Research Inc.

KB
Kathleen B.
North Andover, MA
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Kathleen said she goes there a lot. The service is very good.
This review was collected via phone interview by Customer Research Inc.

EB
Elaine B.
North Andover, MA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Elaine said she was very pleased with everything. The staff is very considerate, very patient and very easy to work with.
This review was collected via phone interview by Customer Research Inc.

WC
William C.
Haverhill, MA
Volkswagen Jetta Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
William said he would definitely recommend the business.
This review was collected via phone interview by Customer Research Inc.

BS
BOB S.
North Andover, MA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Great shop- I always know they did what needed to be done, and I never have to fix it again.
I trust these guys to do the right work to all my cars, and they always do it well. They are the best!!!

KK
Ken K.
North Andover, MA
smart fortwo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Spoke with Ruth. She said they've always been happy with their work. They always do it quickly and conveniently.
This review was collected via phone interview by Customer Research Inc.

MF
Marc F.
North Andover, MA
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Marc said the service was quick, and done by noon.
This review was collected via phone interview by Customer Research Inc.

PD
Peter D.
North Andover, MA
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Peter said they were quick and efficient.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
North Andover, MA
GMC Sonoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Daniel said the staff were fair and honest.
This review was collected via phone interview by Customer Research Inc.