Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

397 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


DS
Damion S.
Haverhill, MA
Ford
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05/19/2018 Category: Service
Damion said the staff were informative and communicated well. He appreciated the quality of service. This business is the best and most trustworthy facility in the valley.
This review was collected via phone interview by Customer Research Inc.

DI
David I.
Boxford, MA
Dodge Pickup
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05/17/2018 Category: Service
Spoke with David's wife. She said she has been a long time customer and was well satisfied with the experience. She felt comfortable and well taken care of.
This review was collected via phone interview by Customer Research Inc.

CC
Crystal C.
North Andover, MA
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Crystal said this business is honest and timely.
This review was collected via phone interview by Customer Research Inc.

MO
Mary O.
Lawrence, MA
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Mary said she is always very satisfied with the business, and that it is a great place.
This review was collected via phone interview by Customer Research Inc.

VW
Victoria W.
Massachusetts
Honda CR-V
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05/07/2018 Category: Service
Victoria said they did an amazing job. They vehicle was done in a day even though a lot of work was performed. The parts are high quality. They are very thorough.
This review was collected via phone interview by Customer Research Inc.

EG
Elvira G.
Woburn, MA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Spoke with Mary. She said they did a great job.
This review was collected via phone interview by Customer Research Inc.

KP
Kenneth P.
Groveland, MA
Nissan Frontier
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05/04/2018 Category: Service
Kenneth said he started going there for buffer work and then for a state inspection. Now he always goes to this place for everything.
This review was collected via phone interview by Customer Research Inc.

BS
Barbara S.
North Andover, MA
Acura 3.5RL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Barbara said they did an excellent job. They are wonderful and accommodating. She appreciates their service.
This review was collected via phone interview by Customer Research Inc.

MM
Marysa M.
North Andover, MA
Volkswagen Jetta
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Marysa said the service was quick. The work was efficient.
This review was collected via phone interview by Customer Research Inc.

PD
Peter D.
North Andover, MA
Jeep Compass
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Spoke with Deirdre. She said the business was very pleasant , helpful and also quick.
This review was collected via phone interview by Customer Research Inc.

WB
WILLIAM B.
Boxford, MA
Jeep Wrangler
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04/21/2018
SERVICE
Service is in their name and they give you 110% every time....If you go in with a problem you won't have one on the way out!

MS
Mike S.
North Andover, MA
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Mike said he likes the staff at the business, and they took care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

WB
WILLIAM B.
Boxford, MA
Chevrolet Tahoe
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04/17/2018
Oil Change
Another service with a smile and a Thank You oil change on vehicle #1....#2 will be there tomorrow and #3 on Thursday....Want it done right the first time .Get over to Sutton Street Service....What are you Waiting for ?

JH
JEREMY H.
Haverhill, MA
Chevrolet Silverado 1500
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04/16/2018
Inspection
I come to Sutton street for every vehicle inspection I need as well as any work that needs to be done and I can't take care of myself. Great staff, very honest and they take the time to talk to you about your vehicle and give you options. They are also honest, if a repair is going to be crazy expensive to the point it might not be worth keeping the car they will talk to you about it not just slap in new parts hit you with a bill and send you on your way like most places.

RC
Rose C.
North Andover, MA
Honda Odyssey
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04/14/2018 Category: Service
Rose said the staff were very competent, pleasant, and professional. She appreciated that they took care of her family.
This review was collected via phone interview by Customer Research Inc.

LL
Lynn L.
North Andover, MA
Buick Enclave
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04/12/2018 Category: Service
Lynn said they are convenient, easy to work with, and likes the reminder cards.
This review was collected via phone interview by Customer Research Inc.

TQ
TODD Q.
North Andover, MA
Toyota Sienna
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04/11/2018
Inspection
Great Service. Ian had van in and out quickly. Thank you. Todd

RL
Roger L.
North Andover, MA
Toyota RAV4
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04/11/2018 Category: Service
Roger said that the place did a nice job, delivered on schedule and got him in and out quickly. He appreciates dealing with them and it's good to have a reliable and honest mechanic in town.
This review was collected via phone interview by Customer Research Inc.

CF
Clyde F.
Andover, MA
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Clyde said the staff really took care of his vehicle and the repair costs were cheaper than he expected.
This review was collected via phone interview by Customer Research Inc.

LF
Lee F.
Georgetown, MA
Subaru Legacy
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04/06/2018 Category: Service
Lee said the staff was accommodating and made him an appointment that was convenient for him. They were all quick, friendly, and gave him no hassle.
This review was collected via phone interview by Customer Research Inc.