Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

225 Reviews

97% Would Recommend
Latest Review 1 day ago

Reviews


AH
Asia H.
Chicago, IL
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Asia said the staff was really nice and fast. She went in with a $10 off coupon for an oil change, and was told it didn't apply to her vehicle.
This review was collected via phone interview by Customer Research Inc.

AN
ANDRE N.
Chicago, IL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Excellent service
Swift does great work

HW
Harold W.
Chicago, IL
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Harold said the mechanic at this facility did what he wanted him to do.
This review was collected via phone interview by Customer Research Inc.

MD
Mary D.
Chicago, IL
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Mary said her vehicle drives good and the mechanics have done a lot of work for her, but she just started hearing some clicking noise in her vehicle and she needs to go back.
This review was collected via phone interview by Customer Research Inc.

JM
Jabril M.
Chicago, IL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Jabril said the staff got the job done for him.
This review was collected via phone interview by Customer Research Inc.

JH
Juanita H.
Chicago, IL
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Juanita said that the place's service was really good and they are very honest.
This review was collected via phone interview by Customer Research Inc.

LG
Lousio G.
Oak Forest, IL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Lousio said the business answered all of his questions, they were friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

GG
Gerardo G.
Chicago, IL
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Gerardo said they gave him the information that he was looking for, They also explained things to him.
This review was collected via phone interview by Customer Research Inc.

RC
Richie C.
Chicago, IL
Honda Pilot
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/25/2018 Category: Service
Richie said it was his first time there but so far everything seems fine.
This review was collected via phone interview by Customer Research Inc.

CC
CHERITA C.
Chicago, IL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018
My visit
Every visit I had at this location I was very pleased with the service. The ppl that work there are honest and keeps the customer knowledgeable about the problems with their vehicle. I so love this firestone bridgestone! I have been to many no other one compares to this one!

MT
Mouses T.
Chicago, IL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Mouses said the customer service was superb and they were very helpful at this business. He stated he thought he had to go in for new tires, but they ended up just replacing a sensor, instead.
This review was collected via phone interview by Customer Research Inc.

AN
ANDRE N.
Chicago, IL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Brakes
Excellent service, Juan is the best

RF
Russell F.
Chicago, IL
Pontiac Sunfire
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Russell said the business has always done excellent work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

SR
Stella R.
Chicago, IL
Chevrolet Impala
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/05/2018 Category: Service
Stella said the wait was long.
This review was collected via phone interview by Customer Research Inc.

SH
Sharnette H.
Chicago, IL
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Sharnette said the employee helping her had patience and good customer service.
This review was collected via phone interview by Customer Research Inc.

JZ
Jolene Z.
Chicago, IL
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Jolene said her overall experience was good. The service was excellent.
This review was collected via phone interview by Customer Research Inc.

ME
Marcella E.
Chicago, IL
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Marcella said the service was good and friendly.
This review was collected via phone interview by Customer Research Inc.

ES
Exiquio S.
Chicago, IL
Dodge Durango
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Exiguio said the work was good. However, he said the way the business talks to customers was not good.
This review was collected via phone interview by Customer Research Inc.

KV
KHRISTINE V.
Chicago, IL
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Fast 💨
Love this mechanic! Always gets me in and out
Come here for all my vehicle’s Services

RG
Ruben G.
Chicago, IL
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Ruben said he will recommend this facility.
This review was collected via phone interview by Customer Research Inc.

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