Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

268 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


CP
CHAUNASSIE P.
Chicago, IL
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Worried driver
I only come to this particular Firestone swift car care for all my vehicles. I buy used vehicles because I know they will give me an honest opinion and fair pricing. They tell me all of the issues wrong and ease my worries by telling me what's more important versus trying to rip me off. Thanks Jain and Ray!!!

MT
Miranda T.
Chicago, IL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Miranda said she was very happy with the time it took because she was in a hurry and it turned out great.
This review was collected via phone interview by Customer Research Inc.

EW
Everett W.
Illinois
Ram 2500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/06/2019 Category: Service
Everett said this facility is usually excellent, but there was one thing he asked to have checked, his tire pressure sensor. The staff member told him it wouldn't register because his tires were patched. However, Everett stated the only one that wasn't registering was the un-patched tire. He would still recommend this business because it is still the best around. There is a 4th recall on this vehicle, so he will be back soon.
This review was collected via phone interview by Customer Research Inc.

AP
Adrainn P.
Chicago, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Adrainn said the service was great, swift and she got approved.
This review was collected via phone interview by Customer Research Inc.

YT
YVONNE T.
Chicago, IL
INFINITI I35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019
Reliable service
Went in for an axle repair and they were finishing a couple hours. I’ve been coming here for 15 years.

Verified Customer
Lansing, IL
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
THEY KNOW WHAT THEIR DOING WHEN WORKING ON CARS!!!
THEY KNOW HOW TO FIX CAR!!!!!

KP
Kevin P.
Chicago, IL
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Kevin said business does a great job and he will continue to bring his vehicle in because the mechanic is very thorough.
This review was collected via phone interview by Customer Research Inc.

DP
DEVONNE P.
Chicago, IL
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
The staff
The knowledge of the staff and how they diagnosis the issues and inform the client of the repair , and actually show the client the issue.

KP
KEVIN P.
Chicago, IL
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
Good customer service
They is very observant with cars and on time I love taking my car truck there

AN
ANDRE N.
Chicago, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019
Staff
My experience there was great, Juan was very helpful

SA
Steph A.
Chicago, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Steph said they were quick and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JP
Jesse P.
Chicago, IL
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Jesse said they were excellent They did a good job. They are much better than Firestone and this business is where she will be going from now on.
This review was collected via phone interview by Customer Research Inc.

BO
Binca O.
Chicago, IL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Binca said the business was good. The people were very nice and the prices were good.
This review was collected via phone interview by Customer Research Inc.

DH
Demetrius H.
Chicago, IL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Demetrius said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

EG
Eric G.
Chicago, IL
Toyota Celica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Eric said the staff did what he asked to be done.
This review was collected via phone interview by Customer Research Inc.

MG
Maurze G.
Joliet, IL
Buick Verano
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/20/2018 Category: Service
Maurze said the staff provided good service but the pricing is high.
This review was collected via phone interview by Customer Research Inc.

MM
Mildred M.
Chicago, IL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Mildred said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

WG
WILLIAM G.
Bolingbrook, IL
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Best Service
Your prices are reasonable and your shop gives a truthful diagnostic of what was wrong with my vehicle

TS
Tommie S.
Chicago, IL
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
Tommie said the service was good.
This review was collected via phone interview by Customer Research Inc.

DF
Deante F.
Chicago, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Deante said the staff are really good guys, they got his vehicle in and serviced in a timely manner.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 268 in total