Taylor Hyundai of Findlay


Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

288 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.11111/5Overall Rating 4.11111/5Overall Rating 4.11111/5Overall Rating 4.11111/5rating 4.11111
Original
Overall Rating 1.55556/5rating 1.55556rating 1.55556rating 1.55556rating 1.55556
92% Would Recommend
100% Business Response
Latest Review 1 day ago
James L. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2017 Santa Fe"
Timely service, friendly staff
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 11:09 AM
Douglas I. at Taylor Hyundai of Findlay responded on 10/16/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Tammi R. on 10/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"people were nice and explain things good"
overall satisfied
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 02:54 PM
Douglas I. at Taylor Hyundai of Findlay responded on 10/13/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Lisa M. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent"
Staff are very professional and courteous! All my service needs are addressed with ease!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/12/2017 02:24 PM
Douglas I. at Taylor Hyundai of Findlay responded on 10/13/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Verified Customer on 10/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Overall good service "
I get timely service from Taylor.
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 10:41 AM
Douglas I. at Taylor Hyundai of Findlay responded on 10/12/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Awanda M. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
completely satisfied
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/10/2017 12:16 PM
Douglas I. at Taylor Hyundai of Findlay responded on 10/11/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Bobbie S. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly "
Took care of oil change plus!,
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/03/2017 06:38 PM
Douglas I. at Taylor Hyundai of Findlay responded on 10/04/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Kathy L. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"pleased with work"
pleased with service department
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Repair
Review Created: 10/03/2017 01:38 PM
Douglas I. at Taylor Hyundai of Findlay responded on 10/04/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Connie B. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good customer service, speedy service "
Very nice service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/25/2017
Service Type: Repair
Review Created: 10/02/2017 10:53 AM
Douglas I. at Taylor Hyundai of Findlay responded on 10/02/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Dennis M. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional demeanor"
Professional demeanor
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/28/2017 04:31 PM
Douglas I. at Taylor Hyundai of Findlay responded on 09/29/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Verified Customer on 09/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Great service fast as well had me in and out of an oil change in 20 minutes.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 09/28/2017 10:47 AM
Douglas I. at Taylor Hyundai of Findlay responded on 09/28/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Raymond H. on 09/26/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Would like to had car picked up at work and returned"
Car wash not good.dirty windows and rocker panels.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/26/2017 06:15 PM
Douglas I. at Taylor Hyundai of Findlay responded on 09/27/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Robin C. on 09/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly people"
great experience
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/26/2017 03:49 PM
Douglas I. at Taylor Hyundai of Findlay responded on 09/27/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Norman Y. on 09/26/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Take care of thr Customer have you by a car"
Was not good
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/22/2017
Service Type: Repair
Review Created: 09/26/2017 01:32 PM
Douglas I. at Taylor Hyundai of Findlay responded on 09/26/2017

I am sorry for the inconvience and experience you had. Please feel free to contact me with any issues you have.
Thank you
Douglas Irvin Jr.
Service Manager

Kathleen P. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly personal"
Yes
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/22/2017 06:01 PM
Douglas I. at Taylor Hyundai of Findlay responded on 09/25/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Samuel N. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied Customer"
Very courteous and timely service !!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/22/2017 11:54 AM
Douglas I. at Taylor Hyundai of Findlay responded on 09/22/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience!"
I had such a great experience coming here! Will be coming again soon!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 06:04 PM
Douglas I. at Taylor Hyundai of Findlay responded on 09/19/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service,friendly people "
Good service fast
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/18/2017 06:49 AM
Douglas I. at Taylor Hyundai of Findlay responded on 09/18/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Joseph M. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service, pleasant personnel ...... "
My care was toed in with a flat tire late in the afternoon. My car was ready at 9 am the next day ..... The Service man made sure I was satisfied with all details. They even gave me a complimentary wash job... which I thought was above and beyond ...... no complaints at all
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/16/2017 12:45 PM
Douglas I. at Taylor Hyundai of Findlay responded on 09/18/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Frances C. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service!"
Friendly faces that haven't changed, quick and efficient service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/11/2017 03:48 PM
Douglas I. at Taylor Hyundai of Findlay responded on 09/12/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Ruth D. on 09/06/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"cleanliness, courteous "
I am not in the habit of recommending businesses so that question about recommending is not helpful. It does not mean I didn't like the business. Why is it on every survey?
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/06/2017 06:07 AM
Douglas I. at Taylor Hyundai of Findlay responded on 09/06/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

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