Taylor Hyundai of Findlay


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

347 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 4.11111/5Overall Rating 4.11111/5Overall Rating 4.11111/5Overall Rating 4.11111/5rating 4.11111
Original
Overall Rating 1.55556/5rating 1.55556rating 1.55556rating 1.55556rating 1.55556
93% Would Recommend
100% Business Response
Latest Review 2 days ago
Lisa M. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent"
Received great service and great customer service!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/15/2018 08:27 PM
Douglas I. at Taylor Hyundai of Findlay responded on 01/16/2018

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

John S. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very understanding, responsive and timely."
Service personnel understood my immediate need and performed the repair in a few hours..
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 11:31 AM
Douglas I. at Taylor Hyundai of Findlay responded on 01/16/2018

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Ronald J. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Competent and friendly service personnel. Bob"
Bob, as usual, handled my service in a fast and competent manner. He reviewed the total service procedure in a friendly manner. Bob and the young lady at the desk, checked me out in an efficient manner.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/12/2018 11:49 AM
Douglas I. at Taylor Hyundai of Findlay responded on 01/16/2018

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Awanda M. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"please don't send anymore surveys."
I dislike surveys of any kind Please don't send anymore.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/08/2018 10:59 AM
Douglas I. at Taylor Hyundai of Findlay responded on 01/10/2018

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Verified Customer on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
in and out fast
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 12/28/2017
Service Type: Maintenance
Review Created: 01/06/2018 06:56 AM
Douglas I. at Taylor Hyundai of Findlay responded on 01/08/2018

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Elizabeth B. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness of personnel especially in the service dept."
Just a fun place to spend time waiting for service to be completed. So clean an environment, and always making sure customer is comfortable. Thank you for your excellent service.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/02/2018 05:29 PM
Douglas I. at Taylor Hyundai of Findlay responded on 01/03/2018

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Bruce S. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people to deal with. "
Findlay Hyundai has great service staff who strive to provide timely and courteous service with a smile.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/02/2018 06:02 AM
Douglas I. at Taylor Hyundai of Findlay responded on 01/02/2018

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Michaela B. on 01/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Very friendly. Didn’t take long at all. Great staff working there!!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/01/2018 05:58 PM
Douglas I. at Taylor Hyundai of Findlay responded on 01/02/2018

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Denise B. on 12/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Great service!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/20/2017
Service Type: Repair
Review Created: 12/31/2017 11:15 AM
Douglas I. at Taylor Hyundai of Findlay responded on 12/31/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Verified Customer on 12/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job"
Friendliness and ease of service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/26/2017
Service Type: Repair
Review Created: 12/30/2017 07:04 AM
Douglas I. at Taylor Hyundai of Findlay responded on 12/31/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Verified Customer on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Always good
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/22/2017
Service Type: Maintenance
Review Created: 12/27/2017 10:11 AM
Douglas I. at Taylor Hyundai of Findlay responded on 12/27/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Verified Customer on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine"
I visited this dealership for routine matinence and I was pleased with the customer service provided, as usual. I look forward to doing business with Taylor Hyundai in the future.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 12/21/2017
Service Type: Repair
Review Created: 12/26/2017 04:32 PM
Douglas I. at Taylor Hyundai of Findlay responded on 12/27/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Maria P. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfortable and there's a tv "
The service guy, I'm sorry I don't remember his name was a great guy. My engine light was still on when I left I called he told me to go back and took care of it. Thank you I recognize faces but forget names sorry but a great guy.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 12/22/2017
Service Type: Maintenance
Review Created: 12/26/2017 04:20 PM
Douglas I. at Taylor Hyundai of Findlay responded on 12/27/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Linda D. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"new tires"
needed new tires for my wife's car, they set up the appointment, got everything done, and put in a premium product. Thank you Taylor Hyundai!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 12/22/2017
Service Type: Maintenance
Review Created: 12/26/2017 01:00 PM
Douglas I. at Taylor Hyundai of Findlay responded on 12/26/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Paul F. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quck servive"
I was taken care in a quick manor, need Sat service hours or one night during the week for people that work past 5
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 12/22/2017
Service Type: Maintenance
Review Created: 12/26/2017 12:17 PM
Douglas I. at Taylor Hyundai of Findlay responded on 12/26/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Verified Customer on 12/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees are very friendly"
Everyone there is friendly. The service manager goes over the paperwork with you and explains everything. They treat the customer very well.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 12/20/2017
Service Type: Maintenance
Review Created: 12/25/2017 10:40 PM
Douglas I. at Taylor Hyundai of Findlay responded on 12/26/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Verified Customer on 12/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly"
Job well done
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 12/13/2017
Service Type: Repair
Review Created: 12/18/2017 11:34 AM
Douglas I. at Taylor Hyundai of Findlay responded on 12/18/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Clarann W. on 12/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trusted Service"
Having owned the car for 8 years, I continue to choose Hyundai of Findlay for service. Folks are friendly, service is done correctly, and I'm informed of special promotions and coupons. Waiting area is cozy and I like knowing the reports are on the computer as well as my printed copy. I'll be back!
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/17/2017 06:38 PM
Douglas I. at Taylor Hyundai of Findlay responded on 12/18/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Deborah M. on 12/16/2017
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"Location"
Located near my home
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/16/2017 07:35 AM
Douglas I. at Taylor Hyundai of Findlay responded on 12/16/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Daniel J. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dealership"
Location, selection, people
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/12/2017 05:50 PM
Douglas I. at Taylor Hyundai of Findlay responded on 12/13/2017

Thank you for the great response. It is our goal to have 100% customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know.
Thank you
Douglas Irvin
Service Manager

Displaying Review 1 - 20 of 347 in total