Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

559 Reviews

ReScore Reviews™ (11)

ReScore
Overall Rating 4.09091/5Overall Rating 4.09091/5Overall Rating 4.09091/5Overall Rating 4.09091/5rating 4.09091
Original
Overall Rating 1.63636/5rating 1.63636rating 1.63636rating 1.63636rating 1.63636
94% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


Verified Customer
Findlay, OH
2007 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019 Category: Service
Oil Change
I got in and out quickly.
DOUGLAS I. from Taylor Hyundai of Findlay responded on 03/19/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager


JM
Julie M.
Tiffin, OH
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Routine
As always friendly competent service. Bright clean showroom.
DOUGLAS I. from Taylor Hyundai of Findlay responded on 03/19/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager


AM
Awanda M.
Fostoria, OH
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
good service
Good service
DOUGLAS I. from Taylor Hyundai of Findlay responded on 03/16/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager


AD
Andrew D.
Tiffin, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Great service
This dealership has always taken great care of me and this visit was no different. They took great care of me and my car. They went above and beyond to take care of my needs.
DOUGLAS I. from Taylor Hyundai of Findlay responded on 03/15/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager


Verified Customer
Upper Sandusky, OH
2018 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
The people!
Everyone is friendly and helpful!
DOUGLAS I. from Taylor Hyundai of Findlay responded on 03/15/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager


RA
Richard A.
Findlay, OH
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Very friendly and helpful
Very friendly and helpful
DOUGLAS I. from Taylor Hyundai of Findlay responded on 03/15/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager


Verified Customer
Cygnet, OH
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Great Service
Bob & Doug at Taylor Hyundai of Findlay plus the service dept always get my car in quickly and fix any problems efficiently. They always go out of their way to see that things are done in a professional manner. Great JoB !
DOUGLAS I. from Taylor Hyundai of Findlay responded on 03/15/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager


JB
Julie B.
Upper Sandusky, OH
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
always professional!
A clean and professional shop. Service manager looking out for your best interest!
DOUGLAS I. from Taylor Hyundai of Findlay responded on 03/12/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager


IH
Irene H.
Dunkirk, OH
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Prompt and excellent car service
Excellent
DOUGLAS I. from Taylor Hyundai of Findlay responded on 03/06/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager


BH
Bruce H.
Findlay, OH
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Got me in promptly for engine software update and it was done in a timely manner.
The local Hyundai dealership has done a good job of taking care of all warranty service bulletins. And I love the fact that they clean the car inside and out whenever I bring the car in for service. The only niggling problem is the exterior wash process tends to leave some minor black streak type marks on the car.
DOUGLAS I. from Taylor Hyundai of Findlay responded on 03/06/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager


AN
Amber N.
Findlay, OH
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Great People
The people there are always helpful and really focus on your needs not just wants or making money. They are there for you and that is a wonderful feeling.
DOUGLAS I. from Taylor Hyundai of Findlay responded on 03/06/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager


NC
Nancy C.
Findlay, OH
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Service
As always excellent friendly service.
DOUGLAS I. from Taylor Hyundai of Findlay responded on 02/28/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager


LD
Linda D.
Findlay, OH
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019 Category: Service
Dependability and quality
No matter what the service is, Taylor delivers on time, every time for me. Thank you for your hard work!
DOUGLAS I. from Taylor Hyundai of Findlay responded on 02/27/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager


Verified Customer
Tiffin, OH
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Service 2/16/19
Provided the service as quoted. Was some delay but kept me well informed of the situation.
DOUGLAS I. from Taylor Hyundai of Findlay responded on 02/27/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager


WP
William P.
Sycamore, OH
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Veloster spec r
Great and friendly experience
DOUGLAS I. from Taylor Hyundai of Findlay responded on 02/27/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager


Verified Customer
Mount Cory, OH
2018 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2019 Category: Service
Oil Change/tire rotation
I think they did a good job
DOUGLAS I. from Taylor Hyundai of Findlay responded on 02/22/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager


BF
Brent F.
Bluffton, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Battery Replacement
Service staff was very friendly and professional !!
DOUGLAS I. from Taylor Hyundai of Findlay responded on 02/20/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager


Verified Customer
Kansas, OH
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Problem Diagnosed Quickly
The problem with pur car was diagnosed and repaired quickly.
DOUGLAS I. from Taylor Hyundai of Findlay responded on 02/20/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager


CC
Chris C.
Upper Sandusky, OH
2018 Hyundai Kona
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/15/2019 Category: Service
Takes to long
When you have an appointment for an oil change it shouldn’t take almost 2 hrs that is unacceptable
DOUGLAS I. from Taylor Hyundai of Findlay responded on 02/18/2019

I am sorry that your recent visit was less than perfect. Please give us an oppertunity to make things right.  I will be looking into this today and resolving the issue.

Thank you
Douglas Irvin
Service manager


JB
Jacob B.
Tiffin, OH
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Great service
Always quick and easy. Service manager is awesome.
DOUGLAS I. from Taylor Hyundai of Findlay responded on 02/13/2019

Thank you for the great response. It is our goal to have 100%customer satisfaction. Should anything arise that I can do to help make your experience even better, please let me know. 
Thank you
Douglas Irvin 
Service Manager