Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

613 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 2.8/5Overall Rating 2.8/5rating 2.8rating 2.8rating 2.8
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 1 day ago

Reviews


ER
Elisabeth R.
Harrisburg, PA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Always efficient and very helpful
I did not have an appointment and was still able to have my car serviced on a busy Friday afternoon (while I waited). Thanks to Team One Auto.

JH
Jacob H.
Harrisburg, PA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Quick and good work
Been taking my '96 Jeep to Team One since I moved to town, ~5yrs ago. They always fix the issue in a quick and reasonable cost manner. The Jeep is always back up and running without issues. And unlike other mechanics I've gone to, they don't try to nickle and dime you with multiple other issues they've "found" while fixing something. They make their recs w/ the yearly inspection. I've started taking my wife's vehicle there as well and will keep using them from here on out. Plus, Amber is very welcoming and straightforward.
Amber H., Team One Auto Group from Team One Auto Group - Harrisburg responded on 02/14/2019

Thanks for the 5 star review, Jake! We appreciate your business. Glad we can help keep the Jeep on the road!

Amber Higgins
Store Manager
717.234.8326

JD
John D.
Camp Hill, PA
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
John said they do amazing work for him.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Harrisburg, PA
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019
The team and Amber where very knowledgeable and wanted to the best for my truck and wallet.
The team and Amber where very knowledgeable and had both what my truck needed and my wallet in mind as well as my need to get my truck back to me. Since its my main way of getting from point a to b.i plan on using them for all my service needs. Thanks Amber and Guys ,your great !!!!!😁

JM
Jessica M.
Harrisburg, PA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Jessica said the service was good.
This review was collected via phone interview by Customer Research Inc.

AS
Adam S.
Harrisburg, PA
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Spoke with Morgan. She said that the place is amazing every time they go there, the staff is helpful and works with them.
This review was collected via phone interview by Customer Research Inc.

JB
Jane B.
Harrisburg, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Prompt service in an emergency
Returning from lunch my "check engine" light came on and I felt like I was driving on square tires. I drove directly to Team One Auto on Paxton St. They diagnosed that the ignition coils needed replaced and called for the parts. That was 2 PM and by 4 PM, I was back in business with my car working properly and so relieved that I got such prompt service.

MJ
Mario J.
Harrisburg, PA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Mario said the staff provided great service.
This review was collected via phone interview by Customer Research Inc.

EH
Eric H.
Breinigsville, PA
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2018 Category: Service
Eric said it took him an extremely long time to get seen, even though he had an appointment.
This review was collected via phone interview by Customer Research Inc.

JL
Joyce L.
Palmyra, PA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Joyce said that she was referred and the business is great. The customer service is courteous and knowledgeable. The prices are really good and she will be referring them to others.
This review was collected via phone interview by Customer Research Inc.

WH
William H.
Palmyra, PA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
the friendly and knowledgable service manager and staff
i always get fast friendly expert service every visit. i drive the distance to a-one in harrisburg from palmyra.

RB
Roland B.
Middletown, PA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Roland said he has used this business for a few years and the service has been good.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Harrisburg, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018
Good people, really care
Team One really does care, won't bullshit like a dealer.

Gives you worst case scenario upfront and most likely will be less than that.

After many years of their service they have "earned" my respect for being honest and doing the right thing when a dealership would have taken advantage of the situation.

KD
Kerry D.
Harrisburg, PA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Oil change and valve replacement
My place to go for all my auto needs. I always have good service.

Verified Customer
Harrisburg, PA
INFINITI Q50
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Friendliness, earnest concern and fair pricing.
I appreciate the caring attitude displayed by the employees at Team One. It is comforting to know that you are being
.treated fairly and repectfully.

GH
Girone H.
Mechanicsburg, PA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Girone said the service was good. The work was straight forward. He had no problems with the work.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Harrisburg, PA
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Great People, really care, ask about what is best and important to you
Great people, really care and will ask you whts important to you not just tell you what needs done, will give you honest options

RC
Ronald C.
Harrisburg, PA
Mercedes-Benz ML430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Ronald said this business is alright, but he had to go back so he would not recommend them.
This review was collected via phone interview by Customer Research Inc.

RY
Robert Y.
Harrisburg, PA
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
great service
Great service as always.

EB
Earline B.
Harrisburg, PA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Fair pricing and prompt service.
The management and staff go out of their way to provide quality service to their customers. They are also very kind and courteous.