Team One Total Car Care - Harrisburg


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

479 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 2.8/5Overall Rating 2.8/5rating 2.8rating 2.8rating 2.8
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 4 days ago
Latoya W. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The workers"
The staff is great. They really help without judgment and explain why something may be happening. I would recommend this business to anyone just because of the respect they show their customers as well as each other. Thank you Amber, Albert, and the rest of the team at Team One for everything. You don't know how much i appreciate you..
Vehicle: Hyundai XG350
Service Date: 02/06/2018
Review Created: 02/14/2018 07:48 PM
Richard T. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said the service here is impeccable. The employees are excellent, informative, and gave him options.
Vehicle: Pontiac G6
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Amber H. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Staff"
Super friendly and knowledgeable staff that tell exactly what you need, and what you DON'T need
Vehicle: HUMMER H2
Service Date: 02/05/2018
Review Created: 02/06/2018 08:03 PM
John D. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said the employees did excellent work. He also said they get his vehicle fixed in a timely manner and that they did excellent work.
Vehicle: HUMMER H2
Category: Service
Service Date: 01/18/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
William H. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"repeat customer"
This is the second time in 2 weeks I have been in for service on 2 different cars and as usual the service manager and her staff were very helpful
with the yearly inspection and replacing of the drive belt on my vehicle. Always top notch and very quick service.
Vehicle: Kia Sportage
Service Date: 02/02/2018
Review Created: 02/03/2018 06:20 AM
Julio R. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Julio said the service was efficient. The employees got his vehicle done in a decent amount of time.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 01/26/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Samuel G. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Samuel said the service at the business was quick, and they have been reliable.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 01/30/2018
Review Created: 01/31/2018
This review was collected via phone interview by Customer Research Inc.
Tiffany W. on 01/31/2018
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Tiffany said her vehicle is still experiencing issues after her service.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 01/26/2018
Review Created: 01/31/2018
This review was collected via phone interview by Customer Research Inc.
William H. on 01/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer"
The very friendly and knowledgable service manager combined with the fast service.
Vehicle: Hyundai Elantra
Service Date: 01/26/2018
Review Created: 01/27/2018 08:09 AM
Kishore Y. on 01/24/2018
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Charged with high price on new tires for my Toyota Corolla car"
I went to Team One Mechanicsburg for yearly state inspection.
They told me that tires needs to be changed to pass the inspection.

They told me that they were going to install bridgestone tires for $85/tire. But they installed turing tires.it costs $52/tire in the market. But they charged me $85 per tire.

i am getting lot of road noise while i am driving on the road. Based on online reviews, these tires become more worse in snow weather.

Also there was a deal like , if i buy all four tires, they give me discount on installation also.
but you charged me 15*4 =$60

Finally, I got cheap and bad tires for very high price and it is not at all fair.
Service Date: 08/09/2017
Review Created: 01/24/2018 08:51 PM
Gerard G. on 01/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gerard said he liked the employees. They took care of his vehicle.
Vehicle: Nissan Maxima
Category: Service
Service Date: 01/23/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Myesha M. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Myesha said the staff were right on top of things.
Vehicle: Chevrolet Venture
Category: Service
Service Date: 01/19/2018
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
Brittany P. on 01/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Brittany said this business took longer than expected but she will be a repeat customer.
Vehicle: Nissan Sentra
Category: Service
Service Date: 01/05/2018
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
Alfonzo M. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
Very happy
Vehicle: Nissan Versa
Service Date: 01/16/2018
Review Created: 01/16/2018 08:30 PM
Ashleigh H. on 01/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Ashleigh said she would recommend this business for service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 01/12/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Victor A. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Victor said the staff did a good job, they were fast and they also provided good customer service.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 01/08/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Marie B. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service is excellent"
I appreciate the customer service to repair the vehicle at the best price
Vehicle: Volvo S40
Service Date: 01/04/2018
Review Created: 01/05/2018 08:17 AM
Mark B. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service as usual"
Years of great service I've experienced here
Vehicle: Subaru Impreza Sedan
Service Date: 12/29/2017
Review Created: 12/29/2017 08:02 PM
Ray S. at Team One Total Car Care - Harrisburg responded on 01/02/2018

Mark, thanks so much for visiting. We appreciate the business! -Amber

Marie B. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mercury Sable"
I can count on you to accurately diagnose and fix the problem.
Vehicle: Mercury Sable
Service Date: 12/21/2017
Review Created: 12/22/2017 12:21 AM
Ray S. at Team One Total Car Care - Harrisburg responded on 12/22/2017

Marie, Thank you for the kind words! It was wonderful meeting you yesterday and talking with you. See you soon! -Amber

Connie D. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place"
I have a number of cars in my family and the ease and convenience of dealing with Team one is invaluable! They kept track of what’s needed and tell me when something is not needed. I highly recommend
Vehicle: Chevrolet Malibu
Service Date: 12/12/2017
Review Created: 12/14/2017 04:21 PM
Ray S. at Team One Total Car Care - Harrisburg responded on 12/15/2017

Connie,  Thank you so much for the kind words. You are invaluable to us, as well - thanks for everything! -Amber

Displaying Review 1 - 20 of 479 in total