Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

3003 Reviews

ReScore Reviews™ (53)

ReScore
Overall Rating 4.1320723/5Overall Rating 4.1320723/5Overall Rating 4.1320723/5Overall Rating 4.1320723/5rating 4.1320723
Original
Overall Rating 2.13208/5Overall Rating 2.13208/5rating 2.13208rating 2.13208rating 2.13208
93% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


Verified Customer
Murrieta, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Ease of dealing with service dept
I liked the lyft service and the text service that was provided.
the only complaint i have is the tech put his dirty hands on the gears/sides/steering wheel and did not clean up.

Verified Customer
Temecula, CA
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Fast efficient service
Very hard to get a weekend appt unless you book it a few weeks in advance. Booked a 7am appt for a Friday as I needed service done before an upcoming trip. Was done in less than an hour. Love the fact that use Uber when you need a ride instead of having to take a shuttle with many other customers.
CARLOS V., Service Manager from Temecula Hyundai responded on 04/25/2019

Thank you so much for the great 5 star review. We appreciate your business. Hope to see you for any future needed service.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

MM
Michael M.
Winchester, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Quality assured
The Hyundai brand goes above and beyond to ensure that the vehicles they sell are of the highest quality.
CARLOS V., Service Manager from Temecula Hyundai responded on 04/25/2019

Thank you so much for the great 5 star review. We appreciate your business. Hope to see you for any future needed service.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

SW
Steven W.
Anza, CA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Pleased customer
Attentive service
CARLOS V., Service Manager from Temecula Hyundai responded on 04/25/2019

Thank you so much for the great 5 star review. We appreciate your business. Hope to see you for any future needed service.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

SG
Shannon G.
Sun City, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Great Customer Service
I took my Hyundai Sonata in for an oil change and the mileage maintenance and Carlos was a wonderful representative. He made sure my car got everything looked over and inspected. He took the time to listen and was respectful knowing I was on a tight budget. I appreciate his consideration and help.
CARLOS V., Service Manager from Temecula Hyundai responded on 04/25/2019

Thank you so much for the great 5 star review. We appreciate your business. Hope to see you for any future needed service.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

Verified Customer
Temecula, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2019 Category: Service
It’s a dealer
Typical dealer, want to charge you crazy amounts of money to perform basic work..
CARLOS V., Service Manager from Temecula Hyundai responded on 04/25/2019

Thank you for your business. Hope to see you for any needed services in the future. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

DC
Dewayne C.
Murrieta, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2019 Category: Service
Courteous Service
Timeliness is usually pretty good.
CARLOS V., Service Manager from Temecula Hyundai responded on 04/25/2019

Thank you for coming by to have your vehicle serviced. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

MF
Michael F.
Temecula, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Service recommendation
I purchased my Genesis in February, 2015 and have continued to have my car serviced at the dealership. The staff has always met my needs and the service that picks up/drops off my car is second to none. Special recognition to Carlos and Kevin for their personalized attention.
CARLOS V., Service Manager from Temecula Hyundai responded on 04/25/2019

Thank you so much for the great 5 star review. We appreciate your business. Hope to see you for any future needed service.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

Verified Customer
Oceanside, CA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Good Service
Good service, friendly !
CARLOS V., Service Manager from Temecula Hyundai responded on 04/25/2019

Thank you so much for the great 5 star review. We appreciate your business. Hope to see you for any future needed service.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

DK
Deborah K.
Temecula, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Great Customer
Courteous and professional
CARLOS V., Service Manager from Temecula Hyundai responded on 04/25/2019

Thank you so much for the great 5 star review. We appreciate your business. Hope to see you for any future needed service.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

GS
George S.
Fallbrook, CA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/21/2019 Category: Service
Messed up software upon recall.
Messed up software upon recall.
CARLOS V., Service Manager from Temecula Hyundai responded on 04/22/2019

I am so very sorry for how you feel about the recall and now the fuel miles. I know we did everything that we could to resolve the issue at hand but when doing the math it looks like the vehicle will get about 305-316 miles to the tank. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

JS
Justin S.
Menifee, CA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Good people
Friendly staff, haven't been there in a while but back in the area so I'll will be here again.
CARLOS V., Service Manager from Temecula Hyundai responded on 04/22/2019

Thank you for being a customer of Temecula Hyundai. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

PW
Phillip W.
Murrieta, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2019 Category: Service
friendly staff
Stag is always courteous and professional. Waiting area is comfortable andclean
CARLOS V., Service Manager from Temecula Hyundai responded on 04/22/2019

Thank you for being a customer of Temecula Hyundai. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

Verified Customer
Temecula, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Excellent Service at Temecula Hyundai
Made an appointment by phone and took our 2013 Sonata in for an oil change. Everyone in the Service Dept. is friendly and helpful. Carlos- Service Advisor did an outstanding job going over scheduled service and inspection results. We plan to return in the near future for our 60,000 mile scheduled maintenance. Many thanks to Carlos and Service Team for a job well done.
CARLOS V., Service Manager from Temecula Hyundai responded on 04/22/2019

Thank you for being a customer of Temecula Hyundai. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

CW
Carey W.
Temecula, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Great service
I had to bring my car in due to a warranty issue in the later afternoon and they were about to close. Steve was awesome to get me right in and out the next day at a very reasonable time.
CARLOS V., Service Manager from Temecula Hyundai responded on 04/22/2019

Thank you for being a customer of Temecula Hyundai. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

LV
Linda V.
Temecula, CA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Service
Very friendly and they take care of you!
CARLOS V., Service Manager from Temecula Hyundai responded on 04/22/2019

Thank you for being a customer of Temecula Hyundai. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

AR
Asma R.
Temecula, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Nice people smiling and caring
Had a good experience when I bought the car and when a took it for a visit and oil change
CARLOS V., Service Manager from Temecula Hyundai responded on 04/22/2019

Thank you for being a customer of Temecula Hyundai. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

JW
Jacqueline W.
San Diego, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Fantastic Service
Quick and Reliable! Thank you!
CARLOS V., Service Manager from Temecula Hyundai responded on 04/22/2019

Thank you for being a customer of Temecula Hyundai. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

TW
Torie W.
Lake Elsinore, CA
2013 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2019 Category: Service
Service Team
Travis & the Service Team are great, Travis follow up went beyond great service he us caring & personable. I would just suggest when needed to have the vehicles cleaned & vacuumed up in customer pick up and quality control a once over. Overall I love Hyundai & the service team.
CARLOS V., Service Manager from Temecula Hyundai responded on 04/22/2019

Thank you for being a customer of Temecula Hyundai. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

JC
Jeanette C.
Escondido, CA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Great Service
Once again great service from the team at Temecula Hyundai.
CARLOS V., Service Manager from Temecula Hyundai responded on 04/18/2019

Thank you so very much for the great survey. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807