ReScore Reviews™ (29)

ReScore
Overall Rating 3.6206879/5Overall Rating 3.6206879/5Overall Rating 3.6206879/5rating 3.6206879rating 3.6206879
Original
Overall Rating 2.13793/5Overall Rating 2.13793/5rating 2.13793rating 2.13793rating 2.13793
92% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Terryl H. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"X"
X
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 05:56 PM
Rick G. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"professional, courteous service"
My vehicle was serviced as promised and on schedule.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 01:07 PM
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Return Customer"
Always receive great service at this dealership!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/18/2017 03:45 PM
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"What I want"
I like that they don’t always try to get me to buy a more expensive service or add on to what I ask for. I was also VERY happy they washed my car.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 08:31 AM
Gloria L. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superior friendly service"
I have nothing but good words to say about Temevula Hyundai
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 04:07 PM
Janet H. on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
" Clean comfortable nice staff easy to talk with"
Keepers 👍
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/17/2017 11:30 AM
Mary D. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It is friendly and convenient "
All the Staff is so helpful and friendly
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/17/2017 11:26 AM
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Johanna"
Very friendly and explained things that were done
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/17/2017 09:50 AM
Miriam S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Freindly and convienant"
I believe in having my car serviced at the dealership where it was purchased.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 07:43 AM
Ba3996f88680ac30a472d5d070a81b72?s=28
Steve E. at Temecula Hyundai responded on 11/18/2017

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Curtis D. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"N/A"
N/A
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/16/2017 11:00 PM
Ba3996f88680ac30a472d5d070a81b72?s=28
Steve E. at Temecula Hyundai responded on 11/18/2017

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Elaine F. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly"
fast fit me in
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 03:39 PM
Verified Customer on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service department very responsive"
Service, shuttle, staff and coffee - responsive, prompt and efficient.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/26/2017
Service Type: Repair
Review Created: 11/16/2017 12:52 PM
Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Will be back. "
I was satisfied like always. That’s why I keep coming back.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 10:08 AM
Tanya W. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Service"
Great service staff , friendly, efficient, and knowledgeable!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 02:02 PM
Anna M. on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Total time in service "
An estimated amount of time in service at drop off would be helpful to know.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 01:23 PM
Brent M. on 11/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Lack of communicatipm"
Although the service department may be top notch, there was a lack of communication at least on the day I was there for my service. First there was a computer glitch between the Greeter on her tablet and the service writer on the computer causing the service writer to track down my vehicle to get the information that was not relayed by the greeter causing me to have to wait longer than expected to leave the dealership. Second, when I came to pick up my car, I was informed that my car would be parked on the side of the dealership building adjacent to the service drive. After an exhaustive search on my part, this was unfortunately the case as my car was apparently parked elsewhere at the dealership and took the service writer to track it down. Finally, I was not given a copy of the findings from the multi-point vehicle inspection.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 01:19 PM
Dennis M. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Temecula Hyundai is a well equiped business for choices of great autos. it needs to be bigger "
The main thing that every business must have is well trained people , selling and repairing, and a group of people that are trained in being honest with the customers as well as with the owner of the business.
Vehicle: 2013 Hyundai Equus
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 12:14 PM
Yuri J. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car runs well and recalls done in timely matter. "
Very happy with my car. I was a former Honda and Toyota owner.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/15/2017 10:32 AM
Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service and meeting expectations "
I arrive 20 minutes early and was seen right away. Service personal walked me through the propose work and estimate time of completion. The work was complete exactly to the minute of the quoted time which is fabulous. Comfortable wait area and nice staff through out the dealership.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 09:47 AM
Linda C. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people at Temecula Hyundai are really nice and accommodating. "
We live in Oceanside and drive to Temecula Hyundai for service because we are happy with the service we receive every time.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/15/2017 07:40 AM
Ba3996f88680ac30a472d5d070a81b72?s=28
Steve E. at Temecula Hyundai responded on 11/18/2017

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. We appreciate you driving the distance to see us.  I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

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