Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67
4.7

( 3356 Reviews )

ReScore Reviews™ (64)

ReScore
Overall Rating 4.28125/5Overall Rating 4.28125/5Overall Rating 4.28125/5Overall Rating 4.28125/5rating 4.28125
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
93% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Menifee, CA
2009 Hyundai Elantra Touring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Quick Response
Carlos and Paul did a great job. The part was even in Stock. Thanks Temecula Hyundai

RG
Rafael G.
Menifee, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Always great customer service
Very professional and provide great customer service at all times, thank you

DC
Dewayne C.
Murrieta, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
good service techincians
Customer svcs is always welcoming to customers & usually will get service done in the time told to me.
CARLOS V., Service Manager from Temecula Hyundai responded on 11/14/2019

Thank you so much for the great 5 star review. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

LC
Linda C.
Oceanside, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Coils were replaced
Thanks for taking care of this under warranty. Appreciate the great service.
CARLOS V., Service Manager from Temecula Hyundai responded on 11/14/2019

Thank YOU for allowing us to take care of your vehicle. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

Verified Customer
Lake Elsinore, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Good service
Good service
CARLOS V., Service Manager from Temecula Hyundai responded on 11/12/2019

I am very glad to see that you had a great experience on your last visit. Thank you for coming in to see us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

MP
Michael P.
Escondido, CA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Good service and good value
Another good service experience at Temecula Hyundai. Good service and good value always works for me.
CARLOS V., Service Manager from Temecula Hyundai responded on 11/12/2019

Thank you for the 5 star review. Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

AE
Arthur E.
Wildomar, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Service department
The service department is very professional, thank you.
CARLOS V., Service Manager from Temecula Hyundai responded on 11/05/2019

We appreciate the great 5 star review. Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

RB
Roy B.
Temecula, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Good service
Check in easy, service is quick. Waiting room offers coffee and bottled water.
CARLOS V., Service Manager from Temecula Hyundai responded on 11/05/2019

I am glad your visit with us was quick and easy. This is the kind of survey we look for from every customer. Thank you again. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

Verified Customer
Temecula, CA
2014 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Genesis 5.0
Fast, complete and excellent performance
CARLOS V., Service Manager from Temecula Hyundai responded on 11/05/2019

Thank you for the kind words. I am very glad that you took the time to fill out the survey. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

BH
Blanca H.
Temecula, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
excelent customer service.
Was really easy buying my car at Temecula Hyundai, quick and easy.
CARLOS V., Service Manager from Temecula Hyundai responded on 11/05/2019

Thank you Blanca. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

DK
Dennis K.
Menifee, CA
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Hyundia Service
Great Service, Great People, Great waiting area. Everyone in the service Dept. are friendly and helpful. The work being done gets done on time , and done right.
CARLOS V., Service Manager from Temecula Hyundai responded on 11/05/2019

Thank you for the raving review. I am very happy to see that you had a great experience. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

TC
Tracy C.
Temecula, CA
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Friendly
I had my car diff replaced under my CarMax warranty. Great work by Hyundai.
CARLOS V., Service Manager from Temecula Hyundai responded on 10/31/2019

Thank you for coming in to see us. I am so glad that we took care of your needs. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

JJ
Jan J.
Menifee, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2019 Category: Service
Sonata Maintenance
read previous statements
CARLOS V., Service Manager from Temecula Hyundai responded on 10/30/2019

I am so very sorry about your last visit. Please let me know what had happened so that i may have a conversation with the employees that came in contact with you. I always want to know what we can do to better customers experiences. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

FF
Floyd F.
Menifee, CA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
My overdue trip to the Hyundai dealership!👍
The customer service given to not just myself but noticed it’s to every customer. I took my car to get maintenance & they checked with me before fixing anything on the car & proved to me that it needed to be done not just because for profit. Excellent service!
CARLOS V., Service Manager from Temecula Hyundai responded on 10/30/2019

Thank you so very much for the great review. I am so very glad that my staff has taken such great care of you, other customers and your vehicle. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

Verified Customer
Temecula, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Service Excellence
The service here is always top-notch! Friendly, courteous professionals are with you every step of the way.
CARLOS V., Service Manager from Temecula Hyundai responded on 10/30/2019

Thank you for the great response to the survey. We appreciate you. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

RE
Ray E.
Menifee, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
my review
Great service delivered by friendly staff
CARLOS V., Service Manager from Temecula Hyundai responded on 10/29/2019

Thank you for coming in to see us. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

AC
Alan C.
Murrieta, CA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Excellent service
Everything was perfect!
CARLOS V., Service Manager from Temecula Hyundai responded on 10/29/2019

I am glad that your visit with us was perfect. Thank you for coming in to see us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

NA
Nadine A.
Lake Elsinore, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019 Category: Service
Quick Service
Love the fact they use Lyft or Uber to drive you someplace if you don't like waiting.
CARLOS V., Service Manager from Temecula Hyundai responded on 10/28/2019

I am so very glad that you took advantage of using our lyft service. Thank you for giving us the time to service your vehicle. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

JG
John G.
San Diego, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Carlos is the best
Carlos knows his stuff and always recommends the right services. I feel confident our cars are being well taken care of!
CARLOS V., Service Manager from Temecula Hyundai responded on 10/25/2019

Thank you for the kind word. I appreciate you. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

MM
Michael M.
Perris, CA
2017 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Great service
Getting service is fast and easy and you always feel welcome.
CARLOS V., Service Manager from Temecula Hyundai responded on 10/25/2019

Thank you for the great 5 star review. We appreciate you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807