Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

3121 Reviews

ReScore Reviews™ (55)

ReScore
Overall Rating 4.1636335/5Overall Rating 4.1636335/5Overall Rating 4.1636335/5Overall Rating 4.1636335/5rating 4.1636335
Original
Overall Rating 2.16364/5Overall Rating 2.16364/5rating 2.16364rating 2.16364rating 2.16364
93% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


GL
Gail L.
Temecula, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Excellent
Service department was accommodating, courteous, and thorough.
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

JS
Justin S.
Menifee, CA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Good people
Easy to deal with as always
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

MB
Michael B.
Fallbrook, CA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
great service
They get right to business with their service. Good job. Let you know what is coming up on the next service date, most detailed oriented service department ever! Good job.
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

Verified Customer
Winchester, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Fast efficient service
I had an appointment and arrived a few minutes early. I was done and on my way home in just under an hour. Staff are great. Friendly and efficient service department.
I recommend them..
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

SS
Sam S.
Murrieta, CA
2016 Hyundai Sonata Plu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2019 Category: Service
Very impressive!
As I am spending time to write this review, I ask that you please acknowledge Dominic for is professionalism. In comparison to another Hyundai dealership, which I will not identify, Temecula is much more superior to the focus and attention to detail relevant to quality of service and consumer relations.
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. Thank you for the acknowledgment of Dominic. We are very happy to have him as a employee also. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

SF
Suzette F.
Lake Elsinore, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Tell It Like It Is!
A girl called and confirmed my call. When I asked her how long and how much, she told me about $325 and 11/2 hours. Both w doubled!
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. I am so sorry for the confusion. I will have a chat with the young lady's that answer the phones. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

IO
Isabella O.
Temecula, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Great Customer Service
Had to replace engine due to a recall, they did so free of charge & gave me a rental in the meantime. very nice & knowledgable staff!
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

MM
Michele M.
Murrieta, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Great Customer Service
The process is so easy. I love my Sonata!
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

AH
Agustin H.
Temecula, CA
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
As always
Great service a lot of knowledge & sharp with details.
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

LO
Lori O.
Winchester, CA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
The only reason I’m using your service dept is because of Carlos
Dominic was to order a part for a new vehicle that light was out. He never did I had to call back and asked for Carlos and he had to order the part and in all it took 2 weeks.
Carlos is the only one I will deal with. People in your service dept need training
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

JG
John G.
San Diego, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Carlos is the best
Carlos always makes bringing our car in a pleasurable experience. He recommends what's best for the car!
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

MD
Michelle D.
Menifee, CA
2019 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Best Service, as Usual
I’ve been a loyal customer of Temecula Hyundai for over 10 years. I’m loving my 2019 Ioniq Hybrid. I couldn’t imagine servicing it anywhere else.
CARLOS V., Service Manager from Temecula Hyundai responded on 06/24/2019

Thank you for returning the survey. We are happy to have you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

Verified Customer
Lake Elsinore, CA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
great customer service
quick service, friendly, great customer service
CARLOS V., Service Manager from Temecula Hyundai responded on 06/19/2019

Thank you for coming in to have your vehicle serviced with us. We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

Verified Customer
Murrieta, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Perfect place for car repair and service!
Good job Dominique!
CARLOS V., Service Manager from Temecula Hyundai responded on 06/19/2019

Thank you so very much for the great review. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

JS
Judy S.
Temecula, CA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
comfortable waiting area and quick service
quick service
CARLOS V., Service Manager from Temecula Hyundai responded on 06/19/2019

Thank you for taking the time to fill out the survey. We appreciate your business. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

TM
Teresa M.
Menifee, CA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
oil change and tire rotation
Professional service completed in a timely manner.
CARLOS V., Service Manager from Temecula Hyundai responded on 06/18/2019

Thank you for a great survey. We appreciate you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

RG
Ronald G.
Carson, CA
2016 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Doing what it takes
Great customer service tacking notice to customer needs is important to me and at Temecula Hyundai I feel like I’m being listened to. I own both Mercedes and bmw brands and there is no comparison to the service at Hyundai
CARLOS V., Service Manager from Temecula Hyundai responded on 06/18/2019

Thank you for taking the time to fill out the survey. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

EG
Edward G.
Sun City, CA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Eddie Gibbs review
Everything was great, no hassle.
CARLOS V., Service Manager from Temecula Hyundai responded on 06/18/2019

Thank you for taking the time to fill out the survey. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

RP
Ross P.
Temecula, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Great Customer service
I'm, in the customer service business and your company is doing a great job!
CARLOS V., Service Manager from Temecula Hyundai responded on 06/18/2019

Thank you for taking the time to fill out the survey. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

JS
John S.
Murrieta, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Great service department
As always, Temecula Hyundai provided me with outstanding service.
CARLOS V., Service Manager from Temecula Hyundai responded on 06/18/2019

Thank you for taking the time to fill out the survey. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807