Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

2639 Reviews

ReScore Reviews™ (46)

ReScore
Overall Rating 4.0652174/5Overall Rating 4.0652174/5Overall Rating 4.0652174/5Overall Rating 4.0652174/5rating 4.0652174
Original
Overall Rating 2.13043/5Overall Rating 2.13043/5rating 2.13043rating 2.13043rating 2.13043
93% Would Recommend
100% Business Response
Latest Review about 12 hours ago

Reviews


MP
Michael P.
Canyon Lake, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
And a clean car too!
Carlos was helpful in answering my questions. The service was performed as expected and I love that my car was clean and ready on time.

GB
Gary B.
San Jacinto, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great Job
I want to thank Trevor, in service for a wonderful job he and the Technician did for me and my car.

Verified Customer
Aguanga, CA
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
TAKES TOO LONG FOR SIMPLE SERVICE
IT TOOK ALMOST 2 HOURS FOR AN OIL CHANGE AND TIRE ROTATION. (THERE WAS A RECALL FIX PERFORMED THAT TOOK 15 MIN). THAT IS TOO LONG FOR SIMPLE SERVICE CONSIDERING I HAD AN APPOINTMENT.

TW
Torie W.
Lake Elsinore, CA
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great Service, Great Staff
Excellent service & great staff

MH
Marvin H.
Murrieta, CA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
They are efficient and professional.
Marvin n H. The

Verified Customer
Lake Elsinore, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Very helpful
Did everything they could to find what was wrong with car and it was done. Liked seeing other customers leave happy as well

MG
Martin G.
Temecula, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Sonata Recall
Recall repair was completed in half the time expected. In and out quick.

GB
Gaius B.
Temecula, CA
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Friendly helpful people, and good service.
We have been a customer for almost six years now, and have had nothing but good experiences every time we have been in...keep it up!
CARLOS V., Service Manager from Temecula Hyundai responded on 11/14/2018

Thank you for the great review. We appreciate you returning to have us service your vehicle. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

CC
Clara C.
Fallbrook, CA
2018 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Your Staff
I must admit I was so disappointed that I had a problem with my car with only 5000 miles on it
I love the car and hope to find it very reliable in the future.

Steve assisted me with this problem but I have had conversations with others in your service department. They are all professional and very helpful.

Steve kept me informed every step of the way with phone calls or texts.

I had a loaner Sante Fe. I had considered just that car to purchase. While I enjoyed driving it, I am very happy I got the hybrid Sonata. I did find all of the printing on rear window with Hyundai name and number was a bit distracting and impaired the rear window vision.

James, who sold me the car saw me in service waiting room, checked on me to say hi and also followed up with a phone call to see how repairs were going

Excellent customer service that I hope to only need for regular maintenance needs!
CARLOS V., Service Manager from Temecula Hyundai responded on 11/12/2018

I am so glad that your first experience with a repair on your vehicle went so smoothly. Thank you for the great review and hope to continue to service your vehicle. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

DE
Deidre E.
Murrieta, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
On time and informative
The service was on time, and they informed me of other service recommendations
CARLOS V., Service Manager from Temecula Hyundai responded on 11/12/2018

Thank you for coming in to have your vehicle serviced with us. We appreciate you as a customer. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

JZ
Jayson Z.
Fallbrook, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
See my friends
Good and clean. Very timely fashion
CARLOS V., Service Manager from Temecula Hyundai responded on 11/12/2018

Thank you for the great positive review. We are happy to have you as a customer. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

BS
Beatriz S.
Murrieta, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2018 Category: Service
why I come back
The Hyundai facility provides all repair requirement I need.
CARLOS V., Service Manager from Temecula Hyundai responded on 11/12/2018

Thank you for the great positive review. We are happy to have you as a customer. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

JC
Jane C.
San Marcos, CA
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Temecula Hyundai is worth the drive!
I could go to Escondido Hyundai which is really close to me. But why would I do that when I can get the best service with Steve Enriquez at Temecula Hyundai. It's definitely worth the drive.
CARLOS V., Service Manager from Temecula Hyundai responded on 11/12/2018

Thank you for the great positive review. We are happy to have you as a customer. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

PD
Patrica D.
Sun City, CA
2010 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Excellent
Thanks again for excellent service....keys available, no car....smiles
CARLOS V., Service Manager from Temecula Hyundai responded on 11/12/2018

Thank you for the great positive review. We are happy to have you as a customer. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

DB
David B.
Murrieta, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Friendly and helpfull
They do a very good job.
CARLOS V., Service Manager from Temecula Hyundai responded on 11/12/2018

Thank you for the great positive review. We are happy to have you as a customer. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

DB
Dan B.
Menifee, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Always a pleasure
Everyone is always very professional and courteous. They go out of there way to make sure the customer is pleased and well taken care of. Thanks again everyone.
CARLOS V., Service Manager from Temecula Hyundai responded on 11/12/2018

Thank you for the great positive review. We are happy to have you as a customer. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

LH
Lera H.
Temecula, CA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Customer Service
Great customer service.
CARLOS V., Service Manager from Temecula Hyundai responded on 11/12/2018

Thank you for the great positive review. We are happy to have you as a customer. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

LM
Lori M.
Temecula, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Temecula Hyundai is one it
I had a light that needed replacing. I was told it would take 2-3 hours. I got a call in an hour and 20 minutes! Carlos runs a very efficient service department. Thank you for the excellent work!
CARLOS V., Service Manager from Temecula Hyundai responded on 11/07/2018

Thank you so much for the positive review. We appreciate you as a customer. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

FG
Frank G.
Murrieta, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
115,000 Senata Service
Overall excellent experience. Needed an oil change, while scheduling this online the program also indicated that the car had 2 recalls and they could be scheduled at the same time. This was convenient. Service was completed as promised.
CARLOS V., Service Manager from Temecula Hyundai responded on 11/07/2018

Thank you so much for the positive review. We appreciate you as a customer. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

Verified Customer
Temecula, CA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
STaff
Great customer service
CARLOS V., Service Manager from Temecula Hyundai responded on 11/07/2018

Thank you so much for the positive review. We appreciate you as a customer. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807