Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

230 Reviews

100% Would Recommend
Latest Review 16 days ago

Reviews


Verified Customer
Scotch Plains, NJ
Volvo XC90
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018
They are accommodating to your needs.
Alex is very easy to talk to. His workers know what they’re doing. I am pleased with their work and price for the work done.

TM
TANYA M.
Scotch Plains, NJ
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Honest
I always receive a quick straight forward evaluation and service. No extras only what my car needs.

MT
MATTHEW T.
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
It was easy to get an appointment and the work was perform efficiently. The staff was professional.
Dealer like work for much less.

KT
KAREN T.
Madison, NJ
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Honesty, knowledge, quality work, prices.
Terrill Exxon offers the very best service that I have found, the reason why I travel from Madison (Morris County.) They are honest, up front and take the time to explain everything in detail before starting any repair work. Their customers' safety is top priority. I've had bad experiences in the past with dealers and other mechanics, who tried to up sell me on parts & services that my car did not need. I trust the owners and mechanics at Terrill Exxon 110%, and happily recommend them whenever I can.
ALEX SANDLER & G. from Terrill Exxon responded on 09/17/2018

thank you, Karen, for your reveiw. Always happy to serve you.

Terrill Exxon Team

Verified Customer
Plainfield, NJ
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Professionalism exhibited by all staff!
Courteous staff. Minimal wait time for repair. Neat clan reception area.

LG
Laureen G.
New Jersey
Mercedes-Benz ML350
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Laureen said that she was happy with her vehicle's performance but that the place had poor communication regarding progress and the work itself.
This review was collected via phone interview by Customer Research Inc.

GC
Galina C.
New Jersey
Mercedes-Benz E300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Galina said that she drives one hour each way to have her vehicle serviced by this business.
This review was collected via phone interview by Customer Research Inc.
ALEX SANDLER & G. from Terrill Exxon responded on 09/13/2018

Hi, Galina for your review and your business over the years. 

Terrill Exxon Team

JK
James K.
Plainfield, NJ
BMW 6 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
James said they did a good job but he doesn't recommend businesses.
This review was collected via phone interview by Customer Research Inc.
ALEX SANDLER & G. from Terrill Exxon responded on 09/12/2018

Hi, Mr. King. Thank you for your reveiw. Please clarify, why our business is not recommended, after you gave us 5 stars and we did a good job. Thanks again.

Terrill Exxon Team

MC
Michal C.
Scotch Plains, NJ
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Michal said that the staff were very nice, professional and the service bay was clean.
This review was collected via phone interview by Customer Research Inc.
ALEX SANDLER & G. from Terrill Exxon responded on 09/12/2018

Thank you Michal for your review and your business.

Terrill Exxon Team

SB
Sherri B.
New Jersey
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Sherri said the staff is accommodating. They get the service done quickly for a reasonable price.
This review was collected via phone interview by Customer Research Inc.
ALEX SANDLER & G. from Terrill Exxon responded on 09/12/2018

Thank you, Sherri for your review and your business.

Terrill Exxon Team

HV
Harold V.
Plainfield, NJ
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Harold said that the place was excellent, the service was great and the staff was helpful.
This review was collected via phone interview by Customer Research Inc.
ALEX SANDLER & G. from Terrill Exxon responded on 09/12/2018

Thank you, Harold for your review and your business.

Terrill Exxon Team

BS
Bary S.
New Jersey
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Bary said he is very pleased with Alex. They are reliable and honest. He is tremendously pleased with all aspects of his service. Particularly with their reliability and honesty.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Plainfield, NJ
Mercedes-Benz SL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
William said everything is perfect with his vehicle, it was not before the service. The service was excellent.
This review was collected via phone interview by Customer Research Inc.

KM
KAREN M.
Scotch Plains, NJ
INFINITI JX35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
John McPartlan, 2013 Infinity FX35
Alex, the check engine light went on right away.

EH
Eric H.
Scotch Plains, NJ
BMW M6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Eric said he's going to go back.
This review was collected via phone interview by Customer Research Inc.

RM
Rohit M.
Freehold, NJ
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Rohit said he liked the employees' ability to get his vehicle back to him promptly. They provided quick service. Their rates were reasonable.
This review was collected via phone interview by Customer Research Inc.

ZS
Zakiyyah S.
New Jersey
Jaguar XF
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Zakiyyah said the business was excellent.
This review was collected via phone interview by Customer Research Inc.

KA
Kevin A.
Fanwood, NJ
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Kevin said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

RP
Rashel P.
Scotch Plains, NJ
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Rashel said service went very well at this facility. He just showed up to the facility and asked them for an oil change. They did the service and everything went fine.
This review was collected via phone interview by Customer Research Inc.

VQ
Veronica Q.
New Jersey
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Veronica said the staff is fantastic.
This review was collected via phone interview by Customer Research Inc.

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