Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

340 Reviews

97% Would Recommend
Latest Review about 9 hours ago

Reviews


WT
Warren T.
Phoenix, AZ
BMW X3
Verified Customer
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02/18/2019
reliable, friendly and trustworthy
For several years, my family and I have entrusted the care and repair of our vehicles to the Auto Shop and have been satisfied with the repairs and customer service provided

RB
Ryan B.
Phoenix, AZ
Mazda CX-9
Verified Customer
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01/25/2019 Category: Service
Ryan said he has no issues with them and they have good communication.
This review was collected via phone interview by Customer Research Inc.

KL
Kc L.
Avondale, AZ
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
KC said the staff really care. The treat her very well, like her own personal technicians.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Tempe, AZ
Dodge Durango
Verified Customer
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01/05/2019
Great customer service!
Great customer service. Didn't try to take advantage like other auto shops.

MR
Marnie R.
Laveen, AZ
Ford F-150
Verified Customer
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12/28/2018
If you want a place to get service for your vehicle, this is it.
If you need a great place to take your vehicle and get honest, competent, great service...this is the place.

EB
Edward B.
Laveen, AZ
Ford C-Max Energi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Edward said Mickey was pleasant to work to work with and it was a great customer experience.
This review was collected via phone interview by Customer Research Inc.

HD
Hugh D.
Phoenix, AZ
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Friendly and efficient
We've been going to the Auto Shop for years and have never had a bad experience. The staff are really friendly, and all services are almost always completed within a few hours.

Verified Customer
Phoenix, AZ
Nissan Sentra
Verified Customer
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12/04/2018
Good service
They need to either improve the notifications from appointments made online, but that's about it for hiccups. My car runs smoothly now. Got an oil change and the filters cleaned and when the time comes I'll go back and have the fluids flushed. Mickey was very personable and even gave me a discount for the online hiccup. And they're downtown close to everything. ๐Ÿ‘๐Ÿ‘

RB
Rhudenia B.
Phoenix, AZ
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Rhudenia said they are very helpful to her and everything works out perfectly.
This review was collected via phone interview by Customer Research Inc.

NU
Nellie U.
Phoenix, AZ
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Nellie said she was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

SP
Syndee P.
Phoenix, AZ
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Great care of the car.
Great care of the car all around. Courteous and respective.

AC
Antonio C.
Phoenix, AZ
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Antonio said the mechanic was accommodating and very specific about what was needed, as well as being helpful.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Phoenix, AZ
Ford Expedition
Verified Customer
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10/21/2018
The best!
They are just the best!

HL
Heather L.
Phoenix, AZ
Kia Sorento
Verified Customer
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10/13/2018
Thank you!
I always feel that The Auto Shop has my best interest and safety at heart. I appreciate how they provide me options and that they warranty their work.

JK
Josh K.
Phoenix, AZ
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Top Notch Service As Always
Mickey and Israel always take excellent care of me and my black 2013 Honda Civic (AKA Lafawnda the Honda). THANKS GUYS! Always a pleasure.

V
Valued Customer
Phoenix, AZ
Dodge Sprinter
Verified Customer
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10/08/2018
Great first time experience!
Company van went down and while it may seem a relatively "easy" fix, it needed to be done ASAP and ended up with more complexity. They got it in, went right to work on it, communicated every step along the way and had us back on the road the same afternoon. Incredibly friendly, professional and reasonable.
FM Solutions WILL be a repeat customer

SB
Shelly B.
Phoenix, AZ
Chevrolet Impala
Verified Customer
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10/06/2018
Professional and efficient
The Auto Shop is courteous, professional, and efficient. They work with me to schedule my car and usually are done early. They're very helpful in giving me a ride somewhere if I need and Mickey is always friendly and very appreciative of my business. Thank you for taking care of my vehicle!

SB
Susan B.
Phoenix, AZ
Honda CR-V
Verified Customer
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10/03/2018
people and service
The service and the people are the best!! Mickey always explains everything thoroughly and in language that I can understand.I feel like they have competitive prices and try to give me the best deal possible.

SD
Sara D.
Phoenix, AZ
Toyota Corolla
Verified Customer
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09/25/2018 Category: Service
Sara said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MR
Michelle R.
Phoenix, AZ
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Michelle said the service went well.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 340 in total