The Pit Stop Auto Repair

Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

197 Reviews

99% Would Recommend
Latest Review 25 days ago

Reviews


CH
Chad H.
Pocatello, ID
Suzuki Sidekick
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Chad said the customer service was great. He said the guys who work there are amazing and really know what they are doing.
This review was collected via phone interview by Customer Research Inc.

KW
Kent W.
Lava Hot Springs, ID
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Great mechanics
I have taken my vehicles to the Pit Stop for many years and have never been disappointed. They always go the extra mile to make sure the repair is done correctly.

LA
Louis A.
Idaho
Chevrolet Venture
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Louis said there was a small delay with a broken part, but he will always go to this business for service.
This review was collected via phone interview by Customer Research Inc.

EJ
Elaine J.
Pocatello, ID
Volkswagen Golf Alltrack
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Great service
Luis and Arturo are really good at service and responded to my request when I asked for a checklist that would show everything they check, as part of their normal service. I appreciated it, very much.

SR
Susan R.
Pocatello, ID
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Awesome. And fast
Always fast even when busy

AL
Andrea L.
Pocatello, ID
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Great service
I have been going to the Pit Stop for years. They are hardworking, honest, reliable and trustworthy. I recommend this place to people all the time.

DS
Doug S.
Idaho
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Doug said the business was timely and they have good pricing. They are courteous and it's a nice family business.
This review was collected via phone interview by Customer Research Inc.

CM
Catalino M.
Pocatello, ID
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Catalino said the employee provided good service attention.
This review was collected via phone interview by Customer Research Inc.

SR
Susan R.
Pocatello, ID
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Awesome. And fast
They know how to fix any car or truck

MR
Marshall R.
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Great Mechanic ... Great Service ... very reasonable prices
These guys are on top of every issue, and do it fast. I've had work done on my jeep and chevy trail blazer.

TB
Tray B.
Pocatello, ID
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Tray said service is great, quick and easy
This review was collected via phone interview by Customer Research Inc.

KC
Kristo C.
Idaho
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Kristo said their service was prompt and he was in and out with no problems.
This review was collected via phone interview by Customer Research Inc.

JC
Jerry C.
Idaho
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Jerry said the customer service was great. The staff was very friendly.
This review was collected via phone interview by Customer Research Inc.

RS
Ryan S.
Pocatello, ID
Geo Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Ryan said the staff members are quick with what they do, and communicate on the repairs that they're going to do. They do quality work, are very knowledgeable, and are good people.
This review was collected via phone interview by Customer Research Inc.

SR
Susan R.
Pocatello, ID
GMC Sierra 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Very good mechanic
Very good mechanic

NK
Nora K.
Idaho
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Nora said they are fast, cheap and nice.
This review was collected via phone interview by Customer Research Inc.

ME
Max E.
Pocatello, ID
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
He took us in
Through mis-communication we arrived for our appointment 2 hours early.. Louis rearranged his day and took our car anyway. We were back home in 90 minutes. I've recommended Pit Stop many times to friends and it was a good reminder of why. Thanks Louis.

HS
Heather S.
Dingle, ID
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Heather said the service was fast and efficient.
This review was collected via phone interview by Customer Research Inc.

CF
Carol F.
Idaho
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Carol said they were really good and got her vehicle done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JT
Jeremy T.
GMC Savana Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
great service and fair prices
they have always got my truck in an fixed. on the day they said they would.

Displaying Review 1 - 20 of 197 in total