Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

529 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 2 days ago

Reviews


CL
Christopher L.
Washington
Chevrolet Tahoe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/14/2019 Category: Service
Christopher said the customer service was great and the staff was willing to work with him. He stated that he is disappointed that the business had his vehicle for 10 days and he has to take it back for the same issue.
This review was collected via phone interview by Customer Research Inc.
RYAN B. from The Shop at Mission Motors responded on 02/15/2019

Chris,
I am very sorry the vehicle took longer than normal. Extended warranties and weather made things a little tougher than normal. I reviewed and saw we had to warranty one of the parts we put on. I hate that you had to come back, but glad the parts we put on have warranties.

Ryan Berg

JP
Jeff P.
Arlington, WA
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Jeff said the staff is fantastic and the service is phenomenal.
This review was collected via phone interview by Customer Research Inc.

DR
DAVE AND DEBRA R.
Marysville, WA
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/04/2019
Knowledge , service, fair price.
Knowledge at the service counter and a willingness to turn out the best possible result is the key to return, satisfied, customers and free word of mouth advertising. Every customer wants to get their value for their hard earned money.

TB
TWILA B.
Granite Falls, WA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
tune up and brake check
Brakes were great tune up needed and done and ready in a few short hours

TB
TWILA B.
Granite Falls, WA
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019
quick and easy and back on the road.
They took great care. Done fast so I could be back on the road. Greatly appreciate Nelson and Nikki.

TH
Thad H.
Washington
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Thad said the service was very good, so he had a good experience. And he appreciates the staff's hard work.
This review was collected via phone interview by Customer Research Inc.

AE
ANGELA E.
Arlington, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Always a great experience!
I think The Shop at Mission Motors has great customer service, they are understanding and accommodating and got my truck in right away when it needed service. I've been going to them since 2014 or so and will continue.

GM
GALAND M.
Redmond, WA
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019
Honest hard work they always stand behind
Friendly hard working shop. Very trustworthy.

TB
TWILA B.
Granite Falls, WA
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
awesome service
I got there early and they got me through early and that was needed. Thanks, Twila

RA
Ron A.
Arlington, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Ron said the staff do a good job for him every time.
This review was collected via phone interview by Customer Research Inc.

SD
Sheena D.
Arlington, WA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Sheena said the staff is easy to work with and very personable.
This review was collected via phone interview by Customer Research Inc.

KR
KAREN R.
Edmonds, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019
Always works with me. Thanks Ryan and staff. Happy new year
This shop is honest and far pricing. I have never had a problem. I live in Edmonds and travel 30 minutes to get great service.

TB
TWILA B.
Granite Falls, WA
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
awesome service
Like always they took good care of my vehicle.

KS
Karen S.
Arlington, WA
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Karen said the service has always been great.
This review was collected via phone interview by Customer Research Inc.

WS
Wendy S.
Washington
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Wendy said the staff was honest and provided good service. She was able to get in for service whenever she needed.
This review was collected via phone interview by Customer Research Inc.

MB
Murle B.
Washington
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Merle said he did not like the news, but the staff was honest, and he appreciated this.
This review was collected via phone interview by Customer Research Inc.

RS
Ray S.
Washington
GMC Savana Passenger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
Ray said the customer service overall was good. He said the price of tires is a little higher compared to other places but the staff are all good honest people.
This review was collected via phone interview by Customer Research Inc.

NW
NANCY W.
Arlington, WA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Mission motors!
You guys are prompt, friendly, and thorough. I also love your dogs !

GC
GARY C.
Camano Island, WA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
The service here is OUTSTANDING
We started taking our vehicles here on a whim....saw their name, Mission Motors....said "Let's give them a try....we support missions and missionaries". The service and treatment we receive each and every time we take a vehicle there is second to none. Ryan and Nikki are top notch. They do right by their customers. Even though we live quite a distance from the shop, we will not take our vehicles anywhere else, even for a simple oil change. Thanks to you Mission Motors for doing what you do and being who you are!!

KT
KIM T.
Lake Stevens, WA
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Great service as usual
You can always expect great honest service here. They tell you straight up what the issue is and their estimates are very good. After new car warranty expires there should be no other place to consider other than Mission Motors Shop.

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