Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

131 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


DB
David B.
Plano, TX
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
David said that the facility came highly recommended and after his visit he now recommends them also.
This review was collected via phone interview by Customer Research Inc.

KL
Kelly L.
Plano, TX
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Kelly said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

SC
Shaoping C.
Allen, TX
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Service
Shaoping said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

PS
Pam S.
Plano, TX
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Pam said they were very patient with her and she appreciated the diagnostic work they did.
This review was collected via phone interview by Customer Research Inc.

SC
Suzy C.
Plano, TX
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Suzy said they do a good job, are reasonably priced, and they were timely at this business.
This review was collected via phone interview by Customer Research Inc.

LB
LISA B.
Plano, TX
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
First time customer
This was my first time coming into your shop. Was having problems with my a/c, you checked it out and had it up and running in just a few minutes. I will definitely be back. Thank you!

MM
Monty M.
Plano, TX
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Monty said the business was able to take care of his vehicle services correctly. He did receive a quote online that was misleading in terms of the services offered at the business. Once he brought his vehicle into the facility he was notified they were able to provided more services than offered online.
This review was collected via phone interview by Customer Research Inc.

SR
Subramanian R.
Texas
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Subramanian said they were quick and the facility was clean.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Plano, TX
GMC Safari Passenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
John said the staff got the service done more quickly than he thought they would.
This review was collected via phone interview by Customer Research Inc.

JS
Josh S.
Plano, TX
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Spoke with Linda. She said the business is great to deal with and very pleasant. She has taken many vehicles there and every time, it has been very great and informative, as well as efficient.
This review was collected via phone interview by Customer Research Inc.

PW
Penny W.
Plano, TX
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Penny said she was totally satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

FB
FRANK B.
Plano, TX
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
Cool AC
Was having an issue with no cool air in my 2003 Suburban. Tidwell Auto Service did a great job in repairing the AC. It is now blowing cool air, which nice now that we are getting close to 100 degree temps.

JB
JAY and ELLEN B.
Plano, TX
Lexus SC 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018
Personal service
If you prefer a "mom and pop" environment, not a franchise, and yet up-to-date technology troubleshooting of your vehicle, then this is your place. Costs are kept extremely low due to no high dollar marketing and/or franchise fees. Same owner (founder) for 40 years who is present every day.
Troy T., Owner from Tidwell Auto Service responded on 05/30/2018

Thanks again Jay.

Troy Tidwell
Tidwell Auto Service
972-612-1963
soxtroy@yahoo.com
www.tidwellautoservice.com

LT
LARRY T.
Mc Kinney, TX
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018
Great Service
Honest and hardworking. Great customer service.
Troy T., Owner from Tidwell Auto Service responded on 05/30/2018

Thanks Larry for taking the time to submit the review.  We appreciate your business very much.

Troy Tidwell
Tidwell Auto Service
972-612-1963
soxtroy@yahoo.com
www.tidwellautoservice.com

BW
BRUCE W.
Plano, TX
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Fast and on time for my Oil Change appointment
Oil change was conducted fairly soon after I arrived for my appointment. No hard sell on recommended services. Very happy with my experience. 1st time in all the oil changes on my 2005 Silverado that someone checked the tire pressure in my spare (Under bed mounted). It was still the factory spare and needed alot of air by this time. Appreciated them taking the time to check that along with the other 4 tires.

NS
Nada S.
Plano, TX
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Nada said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

AV
Ariel V.
Texas
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Ariel said the service has always been easy, prompt, and the staff are always able to set up an appointment. They are really nice, they have helped him out, and they have given him discounts. He said it's one of his favorite places to go to.
This review was collected via phone interview by Customer Research Inc.

CL
Charla L.
Allen, TX
Mazda CX-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Charla said the staff was professional and provided good, quality work on her vehicle.
This review was collected via phone interview by Customer Research Inc.

CD
Crystal D.
Fort Worth, TX
Subaru Legacy Sedan (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Crystal said the business was very professional. The employees were very nice and helpful.
This review was collected via phone interview by Customer Research Inc.

RH
RONNIE H.
Plano, TX
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Friendly Customer Service, Qualified Mechanics
We always get honest service.

Displaying Review 1 - 20 of 131 in total