Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

51 Reviews

94% Would Recommend
Latest Review 6 days ago

Reviews


CO
Christian O.
Lehigh Acres, FL
Honda Accord Coupe
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06/18/2018 Category: Service
Spoke with Tim. He said he received nice service.
This review was collected via phone interview by Customer Research Inc.

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Dan D.
Lehigh Acres, FL
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Dan said he is very pleased. He has been doing business with them for the past 10 years and he will continue to use them.
This review was collected via phone interview by Customer Research Inc.

RR
Rolf R.
Lehigh Acres, FL
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Rolf said he was satisfied with the service the business provided.
This review was collected via phone interview by Customer Research Inc.

CA
Chris A.
Lehigh Acres, FL
Kia Soul
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Chris said they did not try to sell extra services or rip her off.
This review was collected via phone interview by Customer Research Inc.

EC
Edgard C.
Lehigh Acres, FL
Mercedes-Benz GL-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Edgard said the business did a great job and the mechanic was able to get his tires the next day.
This review was collected via phone interview by Customer Research Inc.

BM
Brendan M.
Lehigh Acres, FL
Chrysler 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Brendan said the service was quick and the man at the front desk was nice.
This review was collected via phone interview by Customer Research Inc.

PW
Pat W.
Fort Myers, FL
Lexus GX 460
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Pat said his overall experience was excellent. He has used them in the past.
This review was collected via phone interview by Customer Research Inc.

BR
Bernd R.
Fort Myers, FL
Volkswagen Passat Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Bernd said everything was fine, but his oil light is still going off. So he would like to request that some one gives him a call so that it can be taken care of.
This review was collected via phone interview by Customer Research Inc.

FB
FRANK B.
North Fort Myers, FL
Chevrolet Silverado 3500HD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018
Customer service
Customer service is awesome
The staff is very friendly and they explain any service you need in detail
Steve, Manoli and Ryan are great guys to work with
I don’t have any reason to take my Dually anywhere else for work
This place is the One Stop to do all your work
Keep up the Great work guys !!!!

PH
Patricia H.
Lehigh Acres, FL
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Patricia said the business was really helpful with her vehicle. She said they explained everything well.
This review was collected via phone interview by Customer Research Inc.

TV
TODD/SHANNON V.
Lehigh Acres, FL
Saturn VUE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018
Best service in town!
Best customer service, and honest evaluations for any service and repairs you may need.......they will tell you exactly what you need, and work with you to keep costs down, and your car safe and reliable!!!

ET
Eric T.
Lehigh Acres, FL
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Eric said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

CR
Charles R.
Lehigh Acres, FL
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Charles said the staff members are very nice, friendly, and they get the job done. He will take the other vehicle to them for something else, in a few days.
This review was collected via phone interview by Customer Research Inc.

TV
TODD/SHANNON V.
Lehigh Acres, FL
Dodge Journey
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04/25/2018
Honesty and customer service
The crew at Firestone are honest, hard working, and do an efficient job with all vehicles.

MN
MATT/STEPHANIE N.
Lehigh Acres, FL
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Professional shop
Very good group, for seven years this shop has taken care of both my vans. Price is very competitive, jobs are done professional and this group cares. They are not in the bussiness of telling half truths to make more money! If its broke they fix it! If it is minor they fix it with out over selling! And if you ask for a coupon they will even go out of their way to help. For an auto shop I trust them, I can't say that about many auto shops!

CG
Cardona G.
Florida
Toyota T100
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
George said the staff were pretty good.
This review was collected via phone interview by Customer Research Inc.

LK
Lidia K.
Lehigh Acres, FL
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Lidia said, she always uses this business, they treat her great.
This review was collected via phone interview by Customer Research Inc.

NB
NIEL B.
Lehigh Acres, FL
Mercedes-Benz E-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Good service and fair prices.
Steve and his crew always explain the service needed and price estimate. An excellent choice for auto service.

NL
nicole L.
Lehigh Acres, FL
Dodge Avenger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Spoke with Nicole. She said the staff were prompt, that they followed up with her, and fixed her vehicle in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

ME
Marie E.
Lehigh Acres, FL
Jeep Compass
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Marie said they have excellent customer service.
This review was collected via phone interview by Customer Research Inc.

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