We have over 20 years auto repair experience in Burlington County South Jersey.We have over 20 years auto repair experience in Burlington County South Jersey.
1st engine failed, ok, fine. Replaced under warranty.
2nd engine upon pickup smelled due to burning oil. was told it was coolant as if Im an idiot.
speaking of coolant, water pump was replaced on this install and leaked since pickup, Mike said "it'll settle" it never did. It leaked almost empty as it sat dead after the engine died.
Re used valve cover gaskets that didn't fit right at this point causing oil to leak into spark plug wells and burn, besides screw up current for spark.
Found a big mopar bolt under my air intake manifold, why? I have no idea. Never installed padding under intake manifold either.
Also when you put the timing cover on wouldn't you notice a lack of timing chain guide? Somehow bent an exhaust mount or hanger causing vibration.
Finally after all that the engine developed a lower end knock probably due to lack of oiling and terrible spark because they used copper and platinum plugs at the same time. The second install was a joke. It was like a 5 year old playing with legos.
I want a refund on the second install. Your offer of $1000 to do it at your shop with you after $3600 spent was non sense. Get better techs. Stop BSing customers with lines like " it'll settle" no it won't and shouldnt have to on a new water pump. wtf. REFUND THE 2ND INSTALL.
Used engine or not the issues caused were things that an adult technician shouldn't do. You rush, you take too much business and this is why things end up this way. You owe me the money back on this BS 2nd install.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
1st engine failed, ok, fine. Replaced under warranty.
2nd engine upon pickup smelled due to burning oil. was told it was coolant as if Im an idiot.
speaking of coolant, water pump was replaced on this install and leaked since pickup, Mike said "it'll settle" it never did. It leaked almost empty as it sat dead after the engine died.
Re used valve cover gaskets that didn't fit right at this point causing oil to leak into spark plug wells and burn, besides screw up current for spark.
Found a big mopar bolt under my air intake manifold, why? I have no idea. Never installed padding under intake manifold either.
Also when you put the timing cover on wouldn't you notice a lack of timing chain guide? Somehow bent an exhaust mount or hanger causing vibration.
Finally after all that the engine developed a lower end knock probably due to lack of oiling and terrible spark because they used copper and platinum plugs at the same time. The second install was a joke. It was like a 5 year old playing with legos.
I want a refund on the second install. Your offer of $1000 to do it at your shop with you after $3600 spent was non sense. Get better techs. Stop BSing customers with lines like " it'll settle" no it won't and shouldnt have to on a new water pump. wtf. REFUND THE 2ND INSTALL.
Used engine or not the issues caused were things that an adult technician shouldn't do. You rush, you take too much business and this is why things end up this way. You owe me the money back on this BS 2nd install.