ReScore Reviews™ (5)

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5rating 3.6rating 3.6
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
89% Would Recommend
100% Business Response
Latest Review about 12 hours ago
Carmem R. on 02/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
They took care of the car. Excellent!
They also took care of us: drove us to our house and later brought us back to pick up the car, at no charge. Very convenient.
Special shoutout to John Wells. A very professional representative at Tipton Hyundai!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/21/2018
Service Type: Maintenance
Review Created: 02/24/2018 07:07 AM
Eric M. at Tipton Hyundai responded on 02/24/2018

Thank you very much for the great survey and the kind words about John Wells.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tipton"
Very courteous and efficient.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 01:20 PM
Eric M. at Tipton Hyundai responded on 02/20/2018

Thank you for the great survey, we appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Jose G. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"HIS OVER ALL ATTITUDE"
YOUR SERVICE MANAGE WAS GREAT. HAD MY CAR OUT WHEN HE SAID HE WOULD.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 03:54 PM
Eric M. at Tipton Hyundai responded on 02/20/2018

Thank you for the great survey and the kind words about the staff.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Verified Customer on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfaction"
Great staff very polite and helpful.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/15/2018 04:46 PM
Eric M. at Tipton Hyundai responded on 02/19/2018

Thank you for the great survey and the kind words about the staff.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Kimberley G. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Coustmore Services "
Excellent
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/08/2018 02:29 PM
Eric M. at Tipton Hyundai responded on 02/08/2018

Thank you for the great survey! We appreciate your business.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Viola L. on 02/08/2018
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Apathatic"
Sure was treated great when I was purchasing, but a much different tune when asking about "60 months-bumper to bumper ", within the first year.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/08/2018 12:30 PM
Eric M. at Tipton Hyundai responded on 02/09/2018

I am very sorry that we let you down on your last visit.  I will do everything I can to make your next visit better and try our best to earn your trust back.  I will have the advisor John Wells call you and set up a date when we have a loaner vehicle and a technician available for your rattle in the top. Thank you for the survey!   

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Enrique S. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees"
Great attentive people and excellent service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 02/01/2018
Service Type: Maintenance
Review Created: 02/06/2018 05:13 PM
Eric M. at Tipton Hyundai responded on 02/07/2018

Thank you for the great survey and kind words about our staff. We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Eleno C. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Excellent customer service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/25/2018
Service Type: Maintenance
Review Created: 02/01/2018 06:03 PM
Eric M. at Tipton Hyundai responded on 02/02/2018

Thank you for the great survey and the kind words about the staff. We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Verified Customer on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Dealership"
I always take my car to Tipton Hyundai the service is excellent and the people are friendly and courteous
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/27/2018
Service Type: Repair
Review Created: 01/31/2018 03:03 PM
Eric M. at Tipton Hyundai responded on 02/01/2018

Thank you for the great survey and the kind words about the staff!  We appreciate your business.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Angela F. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"#1"
Service is great.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/26/2018
Service Type: Maintenance
Review Created: 01/30/2018 05:56 PM
Eric M. at Tipton Hyundai responded on 01/31/2018

Thank you for the great survey and the kind words about our service. We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Alma V. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2015 Sonata"
I'm very pleased with the service I get at Tipton. The staff are professional and very friendly. I have and will continue recommending to family and friends.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/27/2018
Service Type: Maintenance
Review Created: 01/30/2018 05:29 PM
Eric M. at Tipton Hyundai responded on 01/31/2018

Thank you for the great survey and the kind words about our staff. We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Suleyda O. on 01/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
They always treat me well and provide to my car the best service ever.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/27/2018
Service Type: Repair
Review Created: 01/30/2018 01:43 PM
Eric M. at Tipton Hyundai responded on 01/30/2018

Thank you for the great survey and the kind words about the staff. We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
John B. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"review"
hello
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/23/2018
Service Type: Maintenance
Review Created: 01/25/2018 12:17 PM
Eric M. at Tipton Hyundai responded on 01/25/2018

Thank You for the great survey. We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Verified Customer on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Job well done. "
My car was leaking oil. I made an appointment got it check and they order a part. 3 days later my car was back to normal. Thanks
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/18/2018
Service Type: Repair
Review Created: 01/23/2018 06:02 PM
Eric M. at Tipton Hyundai responded on 01/24/2018

Thank you for the great survey and kind words about our work. We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Roberto M. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"easygoing "
it’s easygoing to make the maintenance of your vehicle
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/23/2018 07:16 AM
Eric M. at Tipton Hyundai responded on 01/24/2018

Thank you for the great survey and kind words!  We appreciate your business.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Filemon G. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good "
90 mins, great and fast service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 05:59 PM
Eric M. at Tipton Hyundai responded on 01/16/2018

Thank you for the great survey!  We appreciate your business.

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Margarito A. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very curtious and polite staff "
John wells is doing a great job
I'm always happy
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/10/2018 06:54 AM
Eric M. at Tipton Hyundai responded on 01/12/2018

Thank you for the great survey and kind words about John Wells.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
Verified Customer on 01/07/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Car not dried after wash"
Took car in for an oil change and car wash. Car was not dried after the car wash which led to spotting on the finish.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/07/2018 08:56 AM
Eric M. at Tipton Hyundai responded on 01/08/2018

Thank you for the survey and the feedback on the quality of the work performed. I will go check our wash machine for proper operation and will make sure we slow down during the drying process.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
David L. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It was great"
Took longer than i was told but it got done
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/05/2018 08:20 PM
Eric M. at Tipton Hyundai responded on 01/08/2018

Thank you for the great survey.  One of our main goals is to hit our promise times, however some times things just go wrong. I will work with the advisors to sharpen our finish times.  We appreciate your business!

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
John H. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Very accomodating.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/04/2018 06:54 PM
Eric M. at Tipton Hyundai responded on 01/05/2018

Thank you for the great survey, we appreciate your business! 

Eric McClure
Service Manager
Tipton Hyundai
956-350-6030
ericm@tiptonmotors.com
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