Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

470 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5rating 3.6rating 3.6
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
90% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


RN
Ruth N.
Brownsville, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
next service
Service visit very successful no charges for an added device to the engine and a warranty for 10 years.
Thanks Hyundai and Tipton Motors!
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 03/22/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager


KB
Kenneth B.
Austin, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Great Customer Service
I like how they persuaded me to trade me old car for a new one.
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 03/22/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager


AP
Arthur P.
Olmito, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Friendly efficient service
Service Advisor remains friendly and attentive.
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 03/22/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager


Verified Customer
Brownsville, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2019 Category: Service
Ok.
Just went for an oil change by appt.
Oil change and carwash with in 1 hour.
Car wash is free however left a lot water spots, which I had to re- wash and vacuum.
Will return for oil change but no car wash, those spots if not taken care of will leave a mark
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 03/22/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager


VV
Veronica V.
Brownsville, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Great customer service
The service dept mgr was very friendly
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 03/22/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager


PS
Pedro S.
Rancho Viejo, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Right on time
Great people & professional service.
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 03/22/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager


NR
Neil R.
Los Fresnos, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Fast service
Fast honest service.
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 03/22/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager


EY
Elvira Y.
Port Isabel, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Moving from Austin to Port Isabel
John was attentive, expeditious and courteous in attending to my Genesis service needs. The state inspection, oil change and front turn signal bulb were completed in no time.
Tipton Hyundai is my new go to for servicing my Genesis. Thank you John and Nancy!

Elvira Yzaguirre
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 03/22/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager


SB
Sandra B.
Brownsville, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
2 recalls on my Sonata
I took my car in for 2 recalls.They told me that it was going to take a couple of hours to replace 2 things in my car. I returned a couple hours later and my car was ready. They even washed it. That’s what I like.
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 03/22/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager


Verified Customer
Brownsville, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019 Category: Service
Great service
None
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 03/22/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager


CC
Claudia C.
Brownsville, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Great
I would recommend a dealer to anyone the best service ever
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 03/22/2019

Thank you for your feedback. We appreciate your business





Joe Villarreal
Service Manager


VL
Viola L.
Harlingen, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/21/2019 Category: Service
Got job done
Do what needs to be done, not anything extra than or above (car wash or vacuum)
Guisela C., Customer Relations Manager from Tipton Hyundai responded on 02/21/2019

Mrs. Lucio,
We want to apologize for the inconvenience this may have caused you. Please reach out to Guisela Castro, in our customer service department at 956-350-6098, at your best convenience. Give us the opportunity to make the wrong right. 

Sincerely, 
Guisela 

Guisela Castro
Customer Relations Manager
Tipton Hyundai
956-350-6098
gcastro@tiptonmotors.com 

JB
John B.
Brownsville, TX
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019 Category: Service
good people and good work
John knows my name
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 02/12/2019

Thank you for your feedback. We appreciate your business




Joe Villarreal
Service Manager

Verified Customer
San Benito, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2019 Category: Service
NEED IMPROVEMENT
I TOOK MY CAR FOR AN OIL CHANGE AND THEY DIDN'T EVEN REPLACED THE STICKER FROM MY WINDSHIELD WITH A NEW ONE INDICATING WHEN MY NEXT OIL CHANGE IS NEED IT.
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 02/12/2019

Thank you for your feedback. I do apologize about the sticker i will have Mr Wells take care of that for you. 




Joe Villarreal
Service Manager

JH
Jose H.
Brownsville, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Service dept
Fast service and free car wash who doesnt like that!
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 02/12/2019

Thank you for your feedback. We appreciate your business




Joe Villarreal
Service Manager

MO
Maria O.
Brownsville, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
Service
The service was amazing, on time and the personnel so charmain
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 02/12/2019

Thank you for your feedback. We appreciate your business




Joe Villarreal
Service Manager

GP
Gerald P.
Brownsville, TX
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Oil changed
None
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 02/12/2019

Thank you for your feedback. We appreciate your business




Joe Villarreal
Service Manager

NR
Nancy R.
Brownsville, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Excellent customer service
Employees are attentive and respectful.
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 02/12/2019

Thank you for your feedback. We appreciate your business




Joe Villarreal
Service Manager

MD
Miguel D.
Brownsville, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
wonderful customer service
wonderful customer service
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 02/12/2019

Thank you for your feedback. We appreciate your business




Joe Villarreal
Service Manager

MG
Maria G.
Los Fresnos, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019 Category: Service
Friendly, curtious& fast
I called they took me in right away. They let me know what i need taken care of and gave me options.
Joe V., ASSISTANT SERVICE MANAGER from Tipton Hyundai responded on 02/12/2019

Thank you for your feedback. We appreciate your business




Joe Villarreal
Service Manager