TWA FIRESTONE

Excellent service...been using them for 20 plus years.

Always Quality Work with a Smile.

I always get good services

As with all my visits to TWA Firestone...the whole staff is so kind and personable...the mechanics are thorough ..competent ...and efficient...
What more can one ask for.
Thank you
I appreciate you all.

rudest customer service i have EVER had in my LIFE! TO BE GREETED BY SOME BOLD, FAT PIG ON THE DESK IS ONE THING, BUT TO HAVE SAID BOLD FAT PIG talk to you like you are garbage on his shoe is just plain awful!

so walking into the shop front with half a wheel in hand from the almost life threatening blow out that just happened, one does not expect to be greeted with above, he was darn rude, before we even opened our mouths, and we walked through the door, he scream "NO, NO, we cant do that, we are far to busy. unless you want to buy it and do it yourself!"

i was like calm down man, your going to give yourself a heart attack if you carry on! I asked, "well im not waiting for it, an it be done first thing in the morning" he responded with "well i guess so"

The thing here is, im gay, i look gay, like VERY gay, and he saw me and my buddy walking in and he took an instant dislike to us! Homophobic is not even the right word to use here, even though it was obvious that this was homophobia at its worse! The creep took the job, but he did not want too! i am furious that he felt he could talk to me and treat me like he did. I will make it my job to let as many people know about this treatment as i can!

Went for a regular oil change. Got there at 8. Asked the guy would I be out by 10 cause I start work at 10. He said yes. 10:30 and I was still there. Apparently they didn’t have the type of oil my car(2018 Passat R-Line) takes. What made me even more mad than the wait, got my car, rushed to work. Get there and that’s when I realized whoever was working on my car went thru my shit. My personal items. Called and told the guy(Walter) about it. He claims he was going to notify the manager. Doubt he did. I’ve been here many of times and no issue. THIS particular issue was enough for me to end it.

Good place to carry my car

It was time for new tires So Dave and Walter took the time to go over all my wants and found me the perfect tires for the lowered price and believe me I checked around. Thanks guys as always you exceeded my needs see ya soon.

We have been going to TWA Firestone for several years. When they changed our oil, they also check to make sure there weren't any other problems. We appreciate this service.

The associate at TWA Firestone gave us exceptional customer service. He checked service places in town to locate a part needed for our car. After much hard work , he finally located it. Thanks again.

I was please with my first service that I returned again. Price is good. Service is great and I love that I receive an email on my vehicle service. Will return again and again.

I always get good services when I go in for service, I have not had any problems yet.

I have not experience any problem with firestone yet, every time I take my car there they can always fix the problem and they always let me know if I have any other problem going on with my car, and the give me the options if I want the problem fix then or later, they don't insist that I get the problem they found did right then.

This visit was no different than any of my previous visits as I was promptly greeted by Dave who quickly assessed the reason for my visit and took my vehicle in right away for service. I was there for an oil change which was done in short order by Harry who always does a thorough vehicle inspection to prevent future surprises. I was in and out quick on this visit and left with confidence in the service work by Harry and the rest of the staff.

Always great service with firestone would tell my family and friends

Friendly, professional service.
I really trust them. I will keep bringing my car to them.

We've taken our cars to Alan's Firestone literally for ages. What more can I say that everyone else isn't already saying? - Everything I'm reading here is 100% accurate.

Alan White is the best. I called him Weds. and told him I needed new tires. He ordered them and picked them up same day. Next morning I took my car in and an hour later left a satisfied customer.

Had a window switch replaced. Got in and out in under 40 minutes. Woo Hoo !!

The people at your shop at top notch!