I have come to this business numerous times over the years, and they usually provide quick service and good prices on tires and work. However, never again. An employee left the window down on my car after completing work, and then left it parked on their lot. It rained very heavily, and the entire driver's-side interior was soaked. The cost of replacing parts damaged due to their employee's negligence was several hundred dollars. They tried to make excuses and apologized, however, when I contacted the owner the next business day, he was rude, verbally abusive and insulting, and extremely unprofessional. He admitted fault but then refused to provide any compensation, refused to pay for any of the damage, and told me that if I didn't like it I could take him to court.
I will NEVER do business with Tire-X again, and I caution others to be careful trusting them with your car. The way this owner responds to his employees mistakes speaks volumes of how he conducts business and shows that they do not take appropriate responsibility when they screw up. They will not take care of you as a customer when they do something that damages your vehicle.
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I will NEVER do business with Tire-X again, and I caution others to be careful trusting them with your car. The way this owner responds to his employees mistakes speaks volumes of how he conducts business and shows that they do not take appropriate responsibility when they screw up. They will not take care of you as a customer when they do something that damages your vehicle.