business image

TireTutor Demo Account

Average Score
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(11 Reviews)
36
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
5.0
ReScore Average
36
Net Promoter Score ®

Business Details

About

We believe you should be able to buy tires the same way you reserve flights, book hotels and shop for cars online. That's why we've built the first e-commerce marketplace for tires, bridging the gap between online shoppers and local tire shops. We believe you should be able to buy tires the same way you reserve flights, book hotels and shop for cars online. That's why we've built the first e-commerce marketplace for tires, bridging the gap between online shoppers and local tire shops.

Categories
Tires, Tire Sales and Repair
Contact

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
Boston, MA
TireTutor Demo Account's Reviews
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(11 Reviews)

DN
gravatar
Doug N.
Caldwell, ID
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2023
10
Really listened to me
They really cared about making it right for me. I had a bad experience but Jimmy reached out and made ti right. I felt very listened to the second time around. Thank you!

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/02/2023
0
Better training.
The service advisor had no idea what he was talking about. Couldn’t give me a straight answer on the diagnosis and what was wrong with the vehicle. And tried charging me extra diag time at point of check out. ( you call the customer first for approval ) Do not waste your time going here.
Mark C. from TireTutor Demo Account responded on 10/03/2023 12:33 PM

We apologize for the experience you had with our service advisor. We do not condone any attempts to charge you extra for a diagnosis without your approval. Your feedback is important to us and will be used to ensure we are providing the best customer service possible.

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.