Titus Will Collision Center

Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

808 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


MY
Michael Y.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Collision
Michael said he has had work done at this business before. They did good work.
This review was collected via phone interview by Customer Research Inc.

DR
Dennis R.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2019 Category: Collision
Dennis had to return to the facility a 2nd time because the staff forgot to put the clip on.
This review was collected via phone interview by Customer Research Inc.

PM
Phillip M.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2019 Category: Collision
Phillip said he noticed a difference in the color of the paint on the body and that on the front bumper . He said the estimator took longer to repair his vehicle. He took his vehicle in on a Tuesday and was told he would get it back on a Thursday, but he did not get his vehicle back until the following Monday.
This review was collected via phone interview by Customer Research Inc.

CW
Corbin W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Collision
Corbin said he has had many repairs done at this business over the years. He has always been treated very well and the workmanship has always been excellent. Levent has excellent customer service. He is always accommodating and absolutely flawless.
This review was collected via phone interview by Customer Research Inc.

QT
Quan T.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Collision
Quan said he was happy with his overall experience.
This review was collected via phone interview by Customer Research Inc.

MM
Mario M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Collision
Mario said the gentleman, Chris, who worked on the claim was very positive, service-oriented, easy to work with, had a nice personality, and generally addressed the needs of the project in a professional way.
This review was collected via phone interview by Customer Research Inc.

SC
Susan C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Collision
Susan said it was exceptional customer service. She said they were polite and they explained everything thoroughly.
This review was collected via phone interview by Customer Research Inc.

GH
Garin H.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Collision
Spoke with Samuel. He said the people were very kind and they were quick.
This review was collected via phone interview by Customer Research Inc.

BF
Bridget F.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Collision
Bridget said this business got her in and out quickly, they are courteous and they explained the work to her.
This review was collected via phone interview by Customer Research Inc.

CE
Cristina E.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Collision
Cristina said the business provided really good customer service.
This review was collected via phone interview by Customer Research Inc.

CW
Cindi W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Collision
Cindi said this business was responsive and kept her informed. They did what they said they would do and provided good customer service.
This review was collected via phone interview by Customer Research Inc.

JD
Jeff D.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Collision
Jeff said he had no problems with the business.
This review was collected via phone interview by Customer Research Inc.

CP
Charles P.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Collision
Charles said the person he dealt with was very interested in getting his vehicle done, walked him through the process and did what he was supposed to do. He's been there before and the work is very adequate.
This review was collected via phone interview by Customer Research Inc.

DS
Don S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Collision
Don said this business is easy to deal with and he is happy with them.
This review was collected via phone interview by Customer Research Inc.

BV
Brian V.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Collision
Brian said he takes his vehicle there all the time.
This review was collected via phone interview by Customer Research Inc.

SW
Shirley W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Collision
Shirley said her vehicle looks wonderful.
This review was collected via phone interview by Customer Research Inc.

DH
Donald H.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Collision
Donald said the customer service and staff follow up was good.
This review was collected via phone interview by Customer Research Inc.

BM
Balencia M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Collision
Balencia said the business always does good work.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Collision
Mary said the business had her vehicle done a day sooner than promised.
This review was collected via phone interview by Customer Research Inc.

AB
Amy B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Collision
Amy said the business did a really good job on the repairs and they kept her informed during the work.
This review was collected via phone interview by Customer Research Inc.