Titus Will Collision Center

Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81
4.8

( 873 Reviews )

99% Would Recommend
Latest Review 7 days ago

Reviews


TB
Taylor B.
Washington
Verified Customer
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12/03/2019 Category: Collision
Taylor said this business was fantastic. They accommodated his work schedule, and the staff got it done.
This review was collected via phone interview by Customer Research Inc.

TF
Timothy F.
Washington
Verified Customer
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12/03/2019 Category: Collision
Timothy said the estimate was lower than another one he had gotten. The employees were very helpful. The work was wonderful and done on time.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Collision
Mary said this facility did as they promised and didn't take a long time.
This review was collected via phone interview by Customer Research Inc.

JP
Jeanne P.
Washington
Verified Customer
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12/03/2019 Category: Collision
Jeanne said they were very happy with the repair work done on their vehicle.
This review was collected via phone interview by Customer Research Inc.

JB
Joseph B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Collision
Joseph said the employees did what they said they were going to do and did a nice job.
This review was collected via phone interview by Customer Research Inc.

SC
Susan C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Collision
Susan said that the man who helped her was really accommodating and she was happy with her experience. For the most part she was happy with the repair, but she discovered a bubble in the paint on the bumper. It is her boyfriend's vehicle and she will let him decide whether or not to bring it back.
This review was collected via phone interview by Customer Research Inc.

BH
Bernell H.
Washington
Verified Customer
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11/02/2019 Category: Collision
Bernell said the work is always great. He is unsure if he had communication with the facility. He chose this business because he was good friends with the previous owner.
This review was collected via phone interview by Customer Research Inc.

CH
Celena H.
Washington
Verified Customer
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10/17/2019 Category: Collision
Celena said it took over 3 weeks to get her vehicle back. She said the business said there was a part needed and they kept saying the part was ordered when it was not. She said she had to call 3 different times. She also said she had to call for updates.
This review was collected via phone interview by Customer Research Inc.

SD
Stephen D.
Washington
Verified Customer
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10/05/2019 Category: Collision
Stephen said the business performed the repair perfectly. His vehicle was a couple days delayed due to them finding additional damage. Kelly discounted the price, she was great.
This review was collected via phone interview by Customer Research Inc.

DH
Diane H.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Collision
Diane said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

TA
Todd A.
Washington
Verified Customer
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10/03/2019 Category: Collision
Spoke with Marlea. She said the employees did a good job and when she asked a question she was satisfied what they answered. Her vehicle was delayed by a few hours, but she did not know why. It was very nice to be able to use the shuttle.
This review was collected via phone interview by Customer Research Inc.

KS
Kamaldeep S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Collision
Kamaldeep said he was satisfied with the repair the business provided.
This review was collected via phone interview by Customer Research Inc.

TL
Teri L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Collision
Terri said the staff did treat her well.
This review was collected via phone interview by Customer Research Inc.

SS
Stephen S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Collision
Stephen said he got in quickly, the employees did a good job and the employees delivered what they said on time.
This review was collected via phone interview by Customer Research Inc.

NM
Nicole M.
Washington
Verified Customer
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10/03/2019 Category: Collision
Nicole said the business provided good quality work.
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Washington
Verified Customer
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09/06/2019 Category: Collision
Charles said that his repairs are good and that he can't tell his vehicle was damaged. He stated he felt very comfortable, the facility was very thorough with the warranty and he is very happy with the repairs.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
Washington
Verified Customer
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09/06/2019 Category: Collision
Michael said the repair process the business provided went smoothly, and they never had him waiting.
This review was collected via phone interview by Customer Research Inc.

PW
Patricia W.
Washington
Verified Customer
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09/06/2019 Category: Collision
Patricia said the overall customer service was great, and the repairs were finished exactly when they said they would be. She stated the staff took care of everything, including making sure she had a rental vehicle.
This review was collected via phone interview by Customer Research Inc.

RG
Rick G.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Collision
Rick said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

WK
Wendy K.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019 Category: Collision
Wendy said she liked that the facility would have fixed anything she didn't like, but added there was no problem with the repairs and nothing had to be re-fixed. She highly recommends Chris S, who assisted her.
This review was collected via phone interview by Customer Research Inc.