Titus Will Collision Center


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

741 Reviews

99% Would Recommend
Latest Review 3 days ago
Josh O. on 04/17/2018
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Josh said everything was great. The staff were prompt and fixed his vehicle right away.
Category: Collision
Service Date: 02/23/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Kenneth C. on 04/12/2018
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Kenneth said the business was friendly, prompt, timely and provided everything that was asked.
Category: Collision
Service Date: 02/07/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
Moody L. on 04/04/2018
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Spoke with Judy. She said the return of the vehicle was delayed by 3 days, but there was no reason given. She was not kept informed during the repair process.
Category: Collision
Service Date: 02/27/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Curtis L. on 04/03/2018
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Curtis said everything was good at the visit.
Category: Collision
Service Date: 02/22/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
Debbie H. on 04/02/2018
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Debbie said the staff got the job done when they said they would, and they were able to work with her about when she could pick up her vehicle.
Category: Collision
Service Date: 02/24/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
William P. on 04/02/2018
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Spoke with William's wife. She said that while the business usually does good work, they have not yet had the time to wash the vehicle to see how it looks overall.
Category: Collision
Service Date: 02/22/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Harold S. on 04/02/2018
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Harold said he was happy with the end result of the repairs. It was a very short process, so he didn't get updates about it. The staff were very friendly, knowledgeable, and he was very pleased with the result.
Category: Collision
Service Date: 02/16/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Christina T. on 04/02/2018
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Christina said the staff have always done a great job. Every time she needs body work, she takes her vehicle to this business. The vehicle was a week and a half late because they found additional damage, then had to wait for approval by the insurance company.
Category: Collision
Service Date: 02/15/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Andrew P. on 03/07/2018
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Andrew said this business was really good but they missed a spot.
Category: Collision
Service Date: 01/16/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
Andrew P. on 03/07/2018
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Andrew said this business was really good but they missed a spot.
Category: Collision
Service Date: 01/16/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
Svitlama S. on 03/06/2018
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Svitlana said the repair was well scheduled and well done. A part had to be ordered so the vehicle was not ready when promised. She said she doesn't remember how much later.
Category: Collision
Service Date: 01/30/2018
Review Created: 03/06/2018
This review was collected via phone interview by Customer Research Inc.
Charles S. on 03/02/2018
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Charles said he was totally satisfied with his experience at this business. He said he appreciated how well the staff explained everything, and how well they took care of his needs.
Category: Collision
Service Date: 01/25/2018
Review Created: 03/02/2018
This review was collected via phone interview by Customer Research Inc.
Rhonda S. on 03/02/2018
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Rhonda said the employees are helpful and good.
Category: Collision
Service Date: 01/26/2018
Review Created: 03/02/2018
This review was collected via phone interview by Customer Research Inc.
Chuck J. on 02/17/2018
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Chuck said they painted the left driver's door. They took the dents out of the passenger side front fender. He stated it feels like overspray has gotten over the hood. He's doing some cleaning and waxing. He is avoiding what he thinks it is the overspray, and the new paint.. Other than that, it looks great. He will be returning to the facility for Paula to take a look at the hood, after it stops raining. He had a good rapport with the staff. It has worked on one of his other vehicles, too. Paula was very faithful in keeping him informed. He was unsure if he spoke with anyone else during the work.
Category: Collision
Service Date: 01/31/2018
Review Created: 02/17/2018
This review was collected via phone interview by Customer Research Inc.
Artie S. on 02/14/2018
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Artie said the service is excellent and the staff are very personable.
Category: Collision
Service Date: 12/08/2017
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Jo P. on 02/13/2018
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Jo said everything was excellent and went smoothly.
Category: Collision
Service Date: 12/14/2017
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
Grego B. on 02/09/2018
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Grego said his visit was good. His vehicle was even ready a day earlier than he expected.
Category: Collision
Service Date: 12/07/2017
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Gladys M. on 02/03/2018
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Gladys said she likes how the business was true to the original estimate. However, she had to call in to check on the vehicle. Their communication could have been better. She bought a vehicle from Titus so she felt as though she could trust their collision center.
Category: Collision
Service Date: 12/20/2017
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Sherryl K. on 02/02/2018
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Don said the business was quick, they kept him updated, and finished on time.
Category: Collision
Service Date: 12/20/2017
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Jamie P. on 02/02/2018
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Jamie said her bumper looks beautiful now. The business was very helpful and they made it a painless process that didn't take long. It was an easy experience, after a difficult situation.
Category: Collision
Service Date: 12/14/2017
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
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