Titus Will Collision Center

Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

780 Reviews

99% Would Recommend
Latest Review 12 days ago

Reviews


WM
William M.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Collision
William said he was satisfied with the experience.
This review was collected via phone interview by Customer Research Inc.

RS
Rebecca S.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Collision
Rebecca said she had no complaints.
This review was collected via phone interview by Customer Research Inc.

JF
Jerry F.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Collision
Jerry said the staff at this business were wonderful. He has been going to this business for 35 years.
This review was collected via phone interview by Customer Research Inc.

JB
Jerry B.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Collision
Jerry said she's dealt with this facility in the past and likes the way she is treated.
This review was collected via phone interview by Customer Research Inc.

AT
Ann T.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Collision
Ann said the process was easy and the repair went quickly.
This review was collected via phone interview by Customer Research Inc.

DL
Dana L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Collision
Dana said she did not have any problems with the way in which the business handled the insurance company.
This review was collected via phone interview by Customer Research Inc.

DD
Diane D.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Collision
Diane said when she got her vehicle back, it looked brand new.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2018 Category: Collision
John said the work was supposed to take 3 days but ended up taking 2 weeks. This was due to a parts delay.
This review was collected via phone interview by Customer Research Inc.

RR
Reginald R.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Collision
Reginald said the staff did a good job, but he had to wait quite a while for the vehicle.
This review was collected via phone interview by Customer Research Inc.

PH
Peggy H.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Collision
Peggy said this business was quick, honest and all the staff was professional, nice and friendly. She had a really good experience.
This review was collected via phone interview by Customer Research Inc.

PF
Patrick F.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Collision
Patrick said Lavont was very nice. He was promised the vehicle on Monday and was able to pick it up on Friday. He chose this facility because he has had previous experience with them.
This review was collected via phone interview by Customer Research Inc.

VS
Venita S.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Collision
Venita said the visit was good, with no complaints.
This review was collected via phone interview by Customer Research Inc.

HL
Hubert L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Collision
Hubert said the business provided excellent customer service. He received updates almost daily. He couldn't ask for better customer service.
This review was collected via phone interview by Customer Research Inc.

SW
Sally W.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Collision
Sally said this business did the job within the time frame promised. It was easy enough to get her vehicle. This business worked with the rental vehicle facility.
This review was collected via phone interview by Customer Research Inc.

AR
Akemi R.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Collision
Akemi said they did a really good job. The repair work was excellent. They did everything they were suppose to and some extra things. The lights were cleaned without charge. They went above and beyond her expectations. Everything was finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Collision
David said the mechanic was able to do the work that he needed to be done and it was done promptly. He also exceeded his expectations.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Collision
Spoke with Lucimenda. She said the technicians did a really nice job. It was returned on time and the staff are really nice.
This review was collected via phone interview by Customer Research Inc.

PS
Philip S.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Collision
Philip said, the work was well done and he will use them again if needed.
This review was collected via phone interview by Customer Research Inc.

DL
Donna L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Collision
Donna said the quality of the repair was perfect. The staff was friendly, knowledgeable, and took care of her.
This review was collected via phone interview by Customer Research Inc.

DH
Deanna H.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Collision
Deanna said the business did a great job and were easy to work with.
This review was collected via phone interview by Customer Research Inc.