Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

867 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JH
JOHN H.
Rockford, IL
Toyota Sienna
Verified
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08/15/2018
TJ's by JRH
Professionalism, friendliness, timeliness, always a fair assessment of the need - that's TJ's!

SL
Spencer L.
Rockford, IL
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Spencer said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Rockford, IL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Joe said the staff was friendly and the service was excellent at the business.
This review was collected via phone interview by Customer Research Inc.

DB
Dale B.
Rockford, IL
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Dale said this business has been very good and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

BC
Brandon C.
Rockford, IL
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Brandon said the business did everything he needed, and the staff were nice.
This review was collected via phone interview by Customer Research Inc.

IG
Ivan G.
Rockford, IL
Oldsmobile Intrigue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Ivan said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

AB
Audrey B.
Rockford, IL
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Audrey said they did a good job and she was pleased. .
This review was collected via phone interview by Customer Research Inc.

DL
DON L.
Rockford, IL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Service is spot on!!!
Oil change was done and done right!! I have no second thoughts about this shop!! Customer care and quality service is number 1!!!

DL
DON L.
Rockford, IL
Chevrolet Silverado 1500
Verified
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08/01/2018
My kind of vehicle shop!!
Had a complete brake job done and an oil change. Brake pedal feels great and the guys did a SUPER job getting my truck back to me. I am completely satisfied with the personnel and work performed at TJ's!!! Great Job, guys and Thank You!!!

GK
Gini K.
Rockford, IL
Mitsubishi Outlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Spoke with Randall. He said he got in promptly and when he was supposed to. He asked for certain things to be done with his vehicle and the employees informed him about some things he did not need. His vehicle was done on time.
This review was collected via phone interview by Customer Research Inc.

AN
Amy N.
Rockford, IL
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Spoke with Eric. . He said he trusts the quality of work with the business.
This review was collected via phone interview by Customer Research Inc.

GS
Glenda S.
Rockford, IL
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Glenda said that there have not been any issues and she always gets a reasonable price. The mechanic guarantees his work and is honest. He fixes what needs fixing. She has been with the business for a few years and has not been to any facilities like this.
This review was collected via phone interview by Customer Research Inc.

EB
Ed B.
Machesney Park, IL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Ed said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JA
Jerry A.
Rockford, IL
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Jerry said he has been going to the business for years. He is satisfied with the staff. He is glad to have a place to take his vehicle where he knows it will be properly serviced and can feel safe driving on the road.
This review was collected via phone interview by Customer Research Inc.

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STEVE N.
Rockford, IL
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018
Prompt service
TJ's is always able to get my cars in within a day and repair work is reliable and at a reasonable price.

LW
Les W.
Poplar Grove, IL
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Les said they have excellent service.
This review was collected via phone interview by Customer Research Inc.

FB
Floyd B.
Rockford, IL
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Spoke with Floyd's wife. She said her experience with the business was very good, the staff are very nice and accommodating.
This review was collected via phone interview by Customer Research Inc.

RS
Rick S.
Rockford, IL
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Rick said the business did everything he expected them to do. He said they were trustworthy, professional and he also said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

BK
Bob K.
Rockford, IL
Plymouth Roadrunner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Bob said that the facility is fantastic, the staff provides good communication, and Tim did a nice job setting up his vehicle.
This review was collected via phone interview by Customer Research Inc.

MJ
Mark J.
Rockford, IL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Mark said the staff took care of the problem promptly, and they are happy with the service.
This review was collected via phone interview by Customer Research Inc.

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