Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

885 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


GT
GRETCHEN T.
Rockford, IL
Ford Focus
Verified
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10/11/2018
TJ's Auto Center Rockford, Illinois
TJ'S is great! Thorough, honest, reliable... they treat you like family.

SY
Sharon Y.
Rockford, IL
Hyundai Elantra
Verified
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09/29/2018 Category: Service
Sharon said she was happy. They were polite, very nice and staff gave her a repair list of items she would need to address in the future. Everyone was very nice.
This review was collected via phone interview by Customer Research Inc.

DL
DON L.
Rockford, IL
Chevrolet Silverado 1500
Verified
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09/28/2018
Details!!!
The troops at TJ"s auto center attend to the details. They do the job and not just part of it. I have complete confidence and trust that they will take care of my vehicle. I recommend this business to any and all who are looking for work to be done on their vehicles.

LR
LINDA R.
Rockford, IL
Mercury Milan
Verified
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09/27/2018
Another great visit!
As usual, my car was serviced quickly and I am sure thoroughly and I was able to get on with the rest of my day knowing TJ's had taken care of my car again. I appreciate the efforts of the entire staff.

MF
MICHELINE F.
Rockford, IL
Jeep Grand Cherokee
Verified
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09/25/2018
Trusted service
I have been going to TJ’s for many years. They are really good at what they do. I trust them to fix what needs fixing and no more. They are honest and fair. I recommend them to anyone who needs a great mechanic who they can trust or an oil change that takes only a few minutes. Trust TJ’s.

AE
ANDREW E.
Rockford, IL
Saturn Ion
Verified
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09/25/2018
Good mechanic.
They always take care of my car.

GR
Griseld R.
Rockford, IL
Chevrolet Traverse
Verified
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09/17/2018 Category: Service
Grieseld said the business had fast service and they were very nice.
This review was collected via phone interview by Customer Research Inc.

PB
Pennie B.
Rockford, IL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Pennie said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PS
Peter S.
Rockford, IL
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Peter said he has always been pleased with this business. They are honest and have always done a good job.
This review was collected via phone interview by Customer Research Inc.

JH
JOE H.
Rockford, IL
Toyota Highlander
Verified
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09/12/2018
Amazing team
You feel confident that you're getting the best service!

AQ
Abra Q.
Rockford, IL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Abra said the staff did what she asked. They are friendly and courteous.
This review was collected via phone interview by Customer Research Inc.

JV
Justin V.
Rockford, IL
Toyota Corolla
Verified
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09/10/2018 Category: Service
Justin said he was very satisfied with this business . They got his vehicle in and out pretty quickly. The prices were fair, however he inquired about prices for future reference to mount and balance tires. He was told $36 each, that was extremely high priced. If he supplies them, they want $150 for 4 tires, that is kind of outrageous. He had two tires balanced and was charged $10 a piece. He stated felt that was fair , but he would not ever bring his own tires to be mounted and balanced because they charge way too much for that. The staff was very friendly and they took care of him quickly
This review was collected via phone interview by Customer Research Inc.

AM
Autumn M.
Rockford, IL
Ford Fusion
Verified
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09/05/2018 Category: Service
Autumn said she has never had a problem with this business.
This review was collected via phone interview by Customer Research Inc.

KF
Karen F.
Rockford, IL
Hyundai Santa Fe
Verified
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09/04/2018 Category: Service
Karen said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

GN
GERRI N.
Rockford, IL
Chrysler Sebring
Verified
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09/03/2018
T.J.'s expertise
At T.J's, I get the feeling the staff knows what it is doing and is sincerely trying to do necessary repairs at the most reasonable prices. I don't believe they recommend this or that just to make a buck.

CJ
Carol J.
Rockford, IL
Honda Fit
Verified
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08/27/2018 Category: Service
Carol said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Rockford, IL
Ford Freestar Wagon
Verified
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08/20/2018 Category: Service
John said the business was quick. He had the oil changed in the vehicle.
This review was collected via phone interview by Customer Research Inc.

SG
Sara G.
Rockford, IL
Chevrolet Cruze
Verified
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08/17/2018 Category: Service
Sara said she was going out of town. This business squeezed her in and got her tire changed, without any questioning. She had them give her a quote on tires, as well.
This review was collected via phone interview by Customer Research Inc.

JH
JOHN H.
Rockford, IL
Toyota Sienna
Verified
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08/15/2018
TJ's by JRH
Professionalism, friendliness, timeliness, always a fair assessment of the need - that's TJ's!

SL
Spencer L.
Rockford, IL
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Spencer said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 885 in total