Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

933 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


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Carl C.
Rockford, IL
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Carl said they did an excellent job. All his automotive services will be done there, from now on.
This review was collected via phone interview by Customer Research Inc.

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Brian W.
Rockford, IL
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Brian said it was excellent at this facility. He stated he thinks they have very good customer service. They didn't try to take advantage. They were honest and did the work that was required. He said the staff is doing a great job.
This review was collected via phone interview by Customer Research Inc.

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John G.
Rockford, IL
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
John said they are very satisfied
This review was collected via phone interview by Customer Research Inc.

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BRAD L.
Rockford, IL
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Great service! Very friendly!
Very friendly service and excellent mechanics. Tim has been doing this a long time and he can be trusted!

DA
DEANNA A.
Rockford, IL
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
Quality service and quality pricing
By far the best service and quality I have ever received from any place

JR
JOE R.
Rockford, IL
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Oil change
Always friendly and they take great care of my car.

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Roy S.
Rockford, IL
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Roy said they were very good and he is very well satisfied.
This review was collected via phone interview by Customer Research Inc.

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Carol D.
Rockford, IL
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01/10/2019
Great service!
Nice to know you are looking out for my automotive needs!

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CAROL D.
Rockford, IL
Honda CR-V
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/10/2019
Great service!
Very friendly and personal service--nice to know someone is looking out for my automotive needs!

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Selena M.
Rockford, IL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Selena said they fixed her vehicle and now there are no problems. She said they are very kind and honest
This review was collected via phone interview by Customer Research Inc.

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ANDREW E.
Rockford, IL
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Good mechanic.
Took my car to get two new tires. They do good work for a good price.

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MARCEL C.
Rockford, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
Friendly. Accomadating
Great service. Flexible with arrival time

JP
Jeff P.
Roscoe, IL
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Jeff said he always gets good service. The employee always give an estimate of what he'll pay up front.
This review was collected via phone interview by Customer Research Inc.

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Dale B.
Rockford, IL
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Dale said he is pleased with the services that the business provides.
This review was collected via phone interview by Customer Research Inc.

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STEVE N.
Rockford, IL
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2018
Great service
Technicians got right to the root of the problem with my car and fixed it. Tim explained what was wrong and what the guys did to fix it in language I could understand.

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Jeremy H.
Rockford, IL
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2018 Category: Service
Jeremy said it took a little longer than expected, but the employees did exactly what they said they would do.
This review was collected via phone interview by Customer Research Inc.

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Ken T.
Belvidere, IL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Ken said his service was great.
This review was collected via phone interview by Customer Research Inc.

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DORIS M.
Rockford, IL
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Thank you
I called TJ because they were in the neighborhood and I didn't know exactly what was wrong with my car the brakes were squeaky are cranky it was something like a spot on them and I didn't know what it was I called them they made the appointment that got my car in and repaired it in a timely manner driving it is a lot better now I feel better driving it I am very glad I called TJ's

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DON L.
Rockford, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Best in northern Illinois!!
TJ's team is spot on!! I have never been disappointed with their service on my vehicles. I highly recommend this shop!!

JR
JIM R.
Rockford, IL
Ford Focus
Verified Customer
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12/08/2018
Good service
Service happened at the appointed time and was timely and excellent.