Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

848 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


BK
Bob K.
Rockford, IL
Plymouth Roadrunner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Bob said that the facility is fantastic, the staff provides good communication, and Tim did a nice job setting up his vehicle.
This review was collected via phone interview by Customer Research Inc.

MJ
Mark J.
Rockford, IL
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Mark said the staff took care of the problem promptly, and they are happy with the service.
This review was collected via phone interview by Customer Research Inc.

SM
Sonia M.
Rockford, IL
Volkswagen Passat
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Sonia said she hasn't had any bad results with this business and everything seems to be pretty good. The people were friendly.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
Rockford, IL
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Michael said the staff are easy to work with, and he has had no issues.
This review was collected via phone interview by Customer Research Inc.

DC
Dale C.
Willowbrook, IL
Lexus RX 450h
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Dale said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KM
Katherine M.
Rockford, IL
Lincoln Town Car
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Katherine said the staff does what is wanted.
This review was collected via phone interview by Customer Research Inc.

NP
Norma P.
Rockford, IL
Buick Century
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Norma said she was happy with the work the business did and with the people that did it.
This review was collected via phone interview by Customer Research Inc.

VF
Virginia F.
Rockford, IL
Buick Verano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Virginia said the technician was very courteous and thorough.
This review was collected via phone interview by Customer Research Inc.

SC
Sheryll C.
Rockford, IL
Buick Regal
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Sheryll said they were on time with her appointment. The charges were communicated up front. They were very pleasant when she arrived and polite as she left. They thanked her for coming in. They were very timely, so she did not have to wait very long. She was really pleased and looks forward to going back.
This review was collected via phone interview by Customer Research Inc.

JA
Jerry A.
Rockford, IL
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jerry said he has been a customer of the business for many years. He has never has to worry about whether or not they did a good job. As long as he is driving his vehicle, he will bring it to the business for service.
This review was collected via phone interview by Customer Research Inc.

JA
John A.
Rockford, IL
Toyota Camry Solara
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
John said he appreciated the employees' honesty and the way they carry out their business.
This review was collected via phone interview by Customer Research Inc.

RS
Ram S.
Rockford, IL
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Ram said the business provided good service and had reasonable prices. He was happy and the staff was nice.
This review was collected via phone interview by Customer Research Inc.

SO
Susan O.
Rockford, IL
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Susan said the staff was nice and kind.
This review was collected via phone interview by Customer Research Inc.

MR
Mary R.
Rockford, IL
Buick Lucerne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Mary said the mechanic was nice and prompt. She's very happy with her service.
This review was collected via phone interview by Customer Research Inc.

RU
Ruth U.
Rockford, IL
Dodge Stratus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Ruth said she has been going to this business for quite some time. She can trust T.J because he is honest and finds the answers to her problems. He is willing to take a look at it.
This review was collected via phone interview by Customer Research Inc.

CR
CHUCK R.
Rockford, IL
Ford Focus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2018
Excellent workmanship
TJ's Auto Center is a business of integrity, one you can trust because Tim is trustworthy. I believe the work i have done on my cars will be done right using only the best parts. The work is always done in a timely manner. It is very easy to make an appointment and you don't have to wait forever to get an appointment. I have been doing business here for ten years. I've never had a bad experience in their workmanship.

PB
PAUL B.
Rockford, IL
Pontiac Montana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
TRUST IN HONEST ANALYSIS
The diagnoses has been good. No inflation of unneeded extras. Price for work performed has been fair.

SG
Sara G.
Rockford, IL
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Sara said she was in and out of the business.
This review was collected via phone interview by Customer Research Inc.

CM
Collin M.
Rockford, IL
INFINITI I30
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Collin said the staff did a good job and he was happy with them.
This review was collected via phone interview by Customer Research Inc.

LW
Les W.
Poplar Grove, IL
Saturn VUE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Spoke with Lavonne. She said they are a hard working and honest business.. They go the extra mile, and it has been a positive experience.
This review was collected via phone interview by Customer Research Inc.