Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

905 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


MJ
MARK J.
Rockford, IL
Mercury Sable
Verified Customer
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11/12/2018
Friendly Service
TJ's treats you like family.

FB
Floyd B.
Rockford, IL
Cadillac DeVille
Verified Customer
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11/09/2018 Category: Service
Spoke with Loretta. She said she has nothing bad to say about the service the business provides.
This review was collected via phone interview by Customer Research Inc.

DM
DORA MAY M.
Rockford, IL
Mercury Grand Marquis
Verified Customer
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11/06/2018
good service, expertise
TJ is very personable and his mechanics do a good job.

PL
Patrick L.
Rockford, IL
Chrysler Town & Country
Verified Customer
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11/05/2018 Category: Service
Patrick said the business was able to quickly diagnose the problem, and due to that the business didn't have to charge him the diagnostic fee.
This review was collected via phone interview by Customer Research Inc.

RW
Rhonda W.
Rockford, IL
Ford Explorer
Verified Customer
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11/03/2018 Category: Service
Rhonda said that the place had fast service, reasonable prices and they were very honest and up front about the pricing and the work.
This review was collected via phone interview by Customer Research Inc.

JJ
JANICE J.
Rockford, IL
Ford Expedition
Verified Customer
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11/01/2018
Best service ever
Best place ever would never take my cars anywhere else love the people that work their very friendly if you have not been there you need to go

PD
PATRICK D.
Rockford, IL
Dodge Grand Caravan
Verified Customer
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10/30/2018
Trustworthy
One word-trustworthy
That word is hard-pressed to be used about the car industry, especially when it comes to repair shops.

I'd like to be specific about what I like about them, but it's difficult to say. Have you ever gone to a place and just feel comfortable & good about it? This is that kind of place. (Maybe that's why there are no reviews?)

Which reminds me, I have a repair shop to yelp about that could have had serious consequences on our family's lives, which led us to TJ's Auto.

I highly recommend giving this business a try if you are on the lookout for a great auto repair shop. It's one of those "services" in life you'd rather NOT spend money on, so-spend wisely & give this place a try. If you do try this place & like it, post a review here and yelp to keep businesses like this going!

(I like to tease T J Auto, they keep fixing my van, therefore my husband won’t buy me a new car!
Geesh!)

TW
TIM W.
Rockford, IL
Chevrolet Suburban
Verified Customer
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10/26/2018
Tim Welk
The car was done in the stated amount of time.

PK
PALMER K.
Rockford, IL
Chevrolet Traverse
Verified Customer
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10/25/2018
Great service and trustworthy
Clear communication and everything is done well. I always have confidence in them, and I recommend them.

DA
DEANNA A.
Rockford, IL
GMC Yukon
Verified Customer
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10/25/2018
Great auto center
A fantastic place friendly staff and fair prices , price is important but so is customer service and you get both with TJ's

BW
BECKY W.
Rockford, IL
Kia Soul
Verified Customer
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10/25/2018
Road trip ready
Friendly efficient service.

ML
MEG L.
Rockford, IL
Honda Insight
Verified Customer
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10/23/2018
Love TJ's
Tim and his family has been servicing my car for as ling as I have been living in Rockford. I trust their skills and they take care of my car like it was their own. I love TJ's!

SR
Sharon R.
Hampshire, IL
Kia Forte
Verified Customer
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10/23/2018 Category: Service
Sharon said she has been years with the business, they are honest, they treated her well and their service is the best.
This review was collected via phone interview by Customer Research Inc.

SL
Spencer L.
Rockford, IL
GMC Acadia
Verified Customer
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10/23/2018 Category: Service
Spencer said he received good service.
This review was collected via phone interview by Customer Research Inc.

TM
TERRY M.
Rockford, IL
Chrysler Voyager
Verified Customer
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10/21/2018
recent visit: tires, rear wiper, LOF; + new concern
New tires are wonderful, along with the rear window wiper, as well as the usual LOF.
Two separate issues became noticeable within a few days afterward: new unusual harsh noise under the hood and the outside mirrors control does not work. I'll stop in as soon as I can briefly for a diagnosis--whether or not one or both might be related to the earlier work, or just coincidental new issues--so I can make an appointment as needed. As always, we trust your judgment.

PN
Paula N.
Rockford, IL
Chevrolet HHR
Verified Customer
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10/19/2018 Category: Service
Paula said the business has great prices. She recommends them for work.
This review was collected via phone interview by Customer Research Inc.

JA
Jerry A.
Rockford, IL
Chevrolet Malibu
Verified Customer
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10/17/2018 Category: Service
Jerry said that he brings all of his vehicles to this business for service. He recommends them all the time.
This review was collected via phone interview by Customer Research Inc.

JK
Jim K.
Winnebago, IL
Mercury Grand Marquis
Verified Customer
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10/12/2018 Category: Service
Jim said they do a great job and he is pleased.
This review was collected via phone interview by Customer Research Inc.

GT
GRETCHEN T.
Rockford, IL
Ford Focus
Verified Customer
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10/11/2018
TJ's Auto Center Rockford, Illinois
TJ'S is great! Thorough, honest, reliable... they treat you like family.

DH
David H.
Rockford, IL
Jeep Cherokee
Verified Customer
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10/11/2018 Category: Service
David said the staff provided excellent and quick service.
This review was collected via phone interview by Customer Research Inc.