Reviews
GR
Griseld R.
Rockford, IL
Chevrolet Traverse
Verified
Grieseld said the business had fast service and they were very nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
PB
Pennie B.
Rockford, IL
Toyota Camry
Verified
Pennie said she would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
PS
Peter S.
Rockford, IL
Ford Ranger
Verified
Peter said he has always been pleased with this business. They are honest and have always done a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
JH
JOE H.
Rockford, IL
Toyota Highlander
Verified
Amazing team
You feel confident that you're getting the best service!
Recommended
AQ
Abra Q.
Rockford, IL
Chevrolet Malibu
Verified
Abra said the staff did what she asked. They are friendly and courteous.
Recommended
This review was collected via phone interview by Customer Research Inc.
JV
Justin V.
Rockford, IL
Toyota Corolla
Verified
Justin said he was very satisfied with this business . They got his vehicle in and out pretty quickly. The prices were fair, however he inquired about prices for future reference to mount and balance tires. He was told $36 each, that was extremely high priced. If he supplies them, they want $150 for 4 tires, that is kind of outrageous. He had two tires balanced and was charged $10 a piece. He stated felt that was fair , but he would not ever bring his own tires to be mounted and balanced because they charge way too much for that. The staff was very friendly and they took care of him quickly
Recommended
This review was collected via phone interview by Customer Research Inc.
AM
Autumn M.
Rockford, IL
Ford Fusion
Verified
Autumn said she has never had a problem with this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
KF
Karen F.
Rockford, IL
Hyundai Santa Fe
Verified
Karen said the business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
GN
GERRI N.
Rockford, IL
Chrysler Sebring
Verified
T.J.'s expertise
At T.J's, I get the feeling the staff knows what it is doing and is sincerely trying to do necessary repairs at the most reasonable prices. I don't believe they recommend this or that just to make a buck.
Recommended
CJ
Carol J.
Rockford, IL
Honda Fit
Verified
Carol said they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
JL
John L.
Rockford, IL
Ford Freestar Wagon
Verified
John said the business was quick. He had the oil changed in the vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
SG
Sara G.
Rockford, IL
Chevrolet Cruze
Verified
Sara said she was going out of town. This business squeezed her in and got her tire changed, without any questioning. She had them give her a quote on tires, as well.
Recommended
This review was collected via phone interview by Customer Research Inc.
JH
JOHN H.
Rockford, IL
Toyota Sienna
Verified
TJ's by JRH
Professionalism, friendliness, timeliness, always a fair assessment of the need - that's TJ's!
Recommended
SL
Spencer L.
Rockford, IL
GMC Acadia
Verified
Spencer said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JM
Joe M.
Rockford, IL
Honda CR-V
Verified
Joe said the staff was friendly and the service was excellent at the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
Dale B.
Rockford, IL
Cadillac DeVille
Verified
Dale said this business has been very good and he has no complaints.
Recommended
This review was collected via phone interview by Customer Research Inc.
BC
Brandon C.
Rockford, IL
Honda Civic Coupe
Verified
Brandon said the business did everything he needed, and the staff were nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
IG
Ivan G.
Rockford, IL
Oldsmobile Intrigue
Verified
Ivan said the staff did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
AB
Audrey B.
Rockford, IL
Chevrolet HHR
Verified
Audrey said they did a good job and she was pleased. .
Recommended
This review was collected via phone interview by Customer Research Inc.
DL
DON L.
Rockford, IL
Chevrolet Impala
Verified
Service is spot on!!!
Oil change was done and done right!! I have no second thoughts about this shop!! Customer care and quality service is number 1!!!
Recommended