Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

949 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


JE
JIM E.
Rockford, IL
Chrysler Town & Country
Verified Customer
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03/18/2019
Nice, friendly people who do a great job.
Thank you for the good and fast service.

KT
Ken T.
Belvidere, IL
Chevrolet Cruze
Verified Customer
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03/16/2019 Category: Service
Ken said the employees explained his service very well. They were prompt. They had his vehicle in and out of service quickly.
This review was collected via phone interview by Customer Research Inc.

LR
LINDA R.
Rockford, IL
Mercury Milan
Verified Customer
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03/12/2019
Another great visit!
I trust TJ's to service my car. They always complete the service work without a long delay and are informative about what they did and might need to do in the future. I feel secure behind the wheel knowing I've just been there for service.

DB
Dale B.
Rockford, IL
Cadillac DeVille
Verified Customer
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03/09/2019 Category: Service
Dale said that he is very satisfied with the place, they have been very good, he went in initially for a question and they checked his vehicle at no charge. They have been very accommodating and he is pleased with them.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Rockford, IL
Hyundai Sonata
Verified Customer
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03/09/2019 Category: Service
Tim said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

JF
Jack F.
Rockford, IL
Dodge Grand Caravan
Verified Customer
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03/08/2019 Category: Service
Spoke with Reanna. She said the service was good.
This review was collected via phone interview by Customer Research Inc.

DL
DON L.
Rockford, IL
Chevrolet Impala
Verified Customer
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02/27/2019
Their Moto says it all!!
Very good service by competent technicians!!

RJ
RUTHANN J.
Rockford, IL
Ford Taurus
Verified Customer
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02/26/2019
Excellent service
I appreciated calls to keep me informed of the progress of repairs to my car and also when you expected car to be ready for pick up.

JR
JOE R.
Rockford, IL
Nissan Maxima
Verified Customer
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02/25/2019
Front end work
They always do a professional job in good amount of time. Great job always of identifying any problems and getting them fixed as soon as possible.

JL
JAMIE L.
Rockford, IL
Toyota RAV4
Verified Customer
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02/22/2019
Best car place!
I love tj's. They know me and treat me and my car with the utmost respect. I know they will do a great job. I know they won't try to sell me things I don't need. They are the only place I trust to keep my car running.

DB
DENNIS B.
Rockford, IL
Dodge Neon
Verified Customer
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02/22/2019
Very friendly and knowable. They always do a great job.
Great job as always

JT
JON T.
Rockford, IL
Nissan Altima
Verified Customer
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02/21/2019
Great work
The service was awesome and Tim's contacting me with updates shows what wonderful customer service they provide. Thank you for being an excellent locally owned company that still values there customers needs. Thank you Tim and Peggy

TG
TERRY G.
Caledonia, IL
Subaru Impreza
Verified Customer
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02/21/2019
Codie’s Mon
We have been using TJ’s for over 10 years. They go above and beyond. Advised about new car purchase. Made recommendations on repairs and maintenance. Always refer our friends.

NP
Norma P.
Rockford, IL
Buick Century
Verified Customer
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02/21/2019 Category: Service
Norma said that she is very happy with the staff's work and everything about them. She's been going to the business for a number of years and they are cooperative.
This review was collected via phone interview by Customer Research Inc.

CC
Carl C.
Rockford, IL
Chrysler Pacifica
Verified Customer
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02/15/2019 Category: Service
Carl said they did an excellent job. All his automotive services will be done there, from now on.
This review was collected via phone interview by Customer Research Inc.

BW
Brian W.
Rockford, IL
Mazda Mazda3
Verified Customer
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02/14/2019 Category: Service
Brian said it was excellent at this facility. He stated he thinks they have very good customer service. They didn't try to take advantage. They were honest and did the work that was required. He said the staff is doing a great job.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Rockford, IL
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
John said they are very satisfied
This review was collected via phone interview by Customer Research Inc.

GT
Gretchen T.
Rockford, IL
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02/11/2019
TJ's Automatic Center Rockford, Illinois
TJ's service was excellent, as always. They're honest, professional, and thorough. They're more concerned about the health of my car than I am myself!



Thanks

KC
Kelly C.
Machesney Park, IL
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02/11/2019
Great Service!
Mechanic Eric was very informative, very friendly, and made sure everything on my truck was completely checked over. Not taking my vehicles anywhere else!

BL
BRAD L.
Rockford, IL
Honda Civic Cpe
Verified Customer
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01/24/2019
Great service! Very friendly!
Very friendly service and excellent mechanics. Tim has been doing this a long time and he can be trusted!

Displaying Review 1 - 20 of 949 in total