Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

879 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


GR
Griseld R.
Rockford, IL
Chevrolet Traverse
Verified
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09/17/2018 Category: Service
Grieseld said the business had fast service and they were very nice.
This review was collected via phone interview by Customer Research Inc.

PB
Pennie B.
Rockford, IL
Toyota Camry
Verified
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09/17/2018 Category: Service
Pennie said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PS
Peter S.
Rockford, IL
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Peter said he has always been pleased with this business. They are honest and have always done a good job.
This review was collected via phone interview by Customer Research Inc.

JH
JOE H.
Rockford, IL
Toyota Highlander
Verified
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09/12/2018
Amazing team
You feel confident that you're getting the best service!

AQ
Abra Q.
Rockford, IL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Abra said the staff did what she asked. They are friendly and courteous.
This review was collected via phone interview by Customer Research Inc.

JV
Justin V.
Rockford, IL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Justin said he was very satisfied with this business . They got his vehicle in and out pretty quickly. The prices were fair, however he inquired about prices for future reference to mount and balance tires. He was told $36 each, that was extremely high priced. If he supplies them, they want $150 for 4 tires, that is kind of outrageous. He had two tires balanced and was charged $10 a piece. He stated felt that was fair , but he would not ever bring his own tires to be mounted and balanced because they charge way too much for that. The staff was very friendly and they took care of him quickly
This review was collected via phone interview by Customer Research Inc.

AM
Autumn M.
Rockford, IL
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Autumn said she has never had a problem with this business.
This review was collected via phone interview by Customer Research Inc.

KF
Karen F.
Rockford, IL
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Karen said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

GN
GERRI N.
Rockford, IL
Chrysler Sebring
Verified
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09/03/2018
T.J.'s expertise
At T.J's, I get the feeling the staff knows what it is doing and is sincerely trying to do necessary repairs at the most reasonable prices. I don't believe they recommend this or that just to make a buck.

CJ
Carol J.
Rockford, IL
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Carol said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Rockford, IL
Ford Freestar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
John said the business was quick. He had the oil changed in the vehicle.
This review was collected via phone interview by Customer Research Inc.

SG
Sara G.
Rockford, IL
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Sara said she was going out of town. This business squeezed her in and got her tire changed, without any questioning. She had them give her a quote on tires, as well.
This review was collected via phone interview by Customer Research Inc.

JH
JOHN H.
Rockford, IL
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
TJ's by JRH
Professionalism, friendliness, timeliness, always a fair assessment of the need - that's TJ's!

SL
Spencer L.
Rockford, IL
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Spencer said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
Rockford, IL
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Joe said the staff was friendly and the service was excellent at the business.
This review was collected via phone interview by Customer Research Inc.

DB
Dale B.
Rockford, IL
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Dale said this business has been very good and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

BC
Brandon C.
Rockford, IL
Honda Civic Coupe
Verified
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08/06/2018 Category: Service
Brandon said the business did everything he needed, and the staff were nice.
This review was collected via phone interview by Customer Research Inc.

IG
Ivan G.
Rockford, IL
Oldsmobile Intrigue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Ivan said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

AB
Audrey B.
Rockford, IL
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Audrey said they did a good job and she was pleased. .
This review was collected via phone interview by Customer Research Inc.

DL
DON L.
Rockford, IL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Service is spot on!!!
Oil change was done and done right!! I have no second thoughts about this shop!! Customer care and quality service is number 1!!!

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