Reviews
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JIM E.
Rockford, IL
Chrysler Town & Country
Verified Customer
Nice, friendly people who do a great job.
Thank you for the good and fast service.
Recommended
KT
Ken T.
Belvidere, IL
Chevrolet Cruze
Verified Customer
Ken said the employees explained his service very well. They were prompt. They had his vehicle in and out of service quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
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LINDA R.
Rockford, IL
Mercury Milan
Verified Customer
Another great visit!
I trust TJ's to service my car. They always complete the service work without a long delay and are informative about what they did and might need to do in the future. I feel secure behind the wheel knowing I've just been there for service.
Recommended
DB
Dale B.
Rockford, IL
Cadillac DeVille
Verified Customer
Dale said that he is very satisfied with the place, they have been very good, he went in initially for a question and they checked his vehicle at no charge. They have been very accommodating and he is pleased with them.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Tim M.
Rockford, IL
Hyundai Sonata
Verified Customer
Tim said the business provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Jack F.
Rockford, IL
Dodge Grand Caravan
Verified Customer
Spoke with Reanna. She said the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
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DON L.
Rockford, IL
Chevrolet Impala
Verified Customer
Their Moto says it all!!
Very good service by competent technicians!!
Recommended
RJ
RUTHANN J.
Rockford, IL
Ford Taurus
Verified Customer
Excellent service
I appreciated calls to keep me informed of the progress of repairs to my car and also when you expected car to be ready for pick up.
Recommended
JR
JOE R.
Rockford, IL
Nissan Maxima
Verified Customer
Front end work
They always do a professional job in good amount of time. Great job always of identifying any problems and getting them fixed as soon as possible.
Recommended
JL
JAMIE L.
Rockford, IL
Toyota RAV4
Verified Customer
Best car place!
I love tj's. They know me and treat me and my car with the utmost respect. I know they will do a great job. I know they won't try to sell me things I don't need. They are the only place I trust to keep my car running.
Recommended
DB
DENNIS B.
Rockford, IL
Dodge Neon
Verified Customer
Very friendly and knowable. They always do a great job.
Great job as always
Recommended
JT
JON T.
Rockford, IL
Nissan Altima
Verified Customer
Great work
The service was awesome and Tim's contacting me with updates shows what wonderful customer service they provide. Thank you for being an excellent locally owned company that still values there customers needs. Thank you Tim and Peggy
Recommended
TG
TERRY G.
Caledonia, IL
Subaru Impreza
Verified Customer
Codie’s Mon
We have been using TJ’s for over 10 years. They go above and beyond. Advised about new car purchase. Made recommendations on repairs and maintenance. Always refer our friends.
Recommended
NP
Norma P.
Rockford, IL
Buick Century
Verified Customer
Norma said that she is very happy with the staff's work and everything about them. She's been going to the business for a number of years and they are cooperative.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Carl C.
Rockford, IL
Chrysler Pacifica
Verified Customer
Carl said they did an excellent job. All his automotive services will be done there, from now on.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Brian W.
Rockford, IL
Mazda Mazda3
Verified Customer
Brian said it was excellent at this facility. He stated he thinks they have very good customer service. They didn't try to take advantage. They were honest and did the work that was required. He said the staff is doing a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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John G.
Rockford, IL
Honda Civic Coupe
Verified Customer
John said they are very satisfied
Recommended
This review was collected via phone interview by Customer Research Inc.
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Gretchen T.
Rockford, IL
TJ's Automatic Center Rockford, Illinois
TJ's service was excellent, as always. They're honest, professional, and thorough. They're more concerned about the health of my car than I am myself!
Thanks
Thanks
Recommended
KC
Kelly C.
Machesney Park, IL
Great Service!
Mechanic Eric was very informative, very friendly, and made sure everything on my truck was completely checked over. Not taking my vehicles anywhere else!
Recommended
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BRAD L.
Rockford, IL
Honda Civic Cpe
Verified Customer
Great service! Very friendly!
Very friendly service and excellent mechanics. Tim has been doing this a long time and he can be trusted!
Recommended