99% Would Recommend
Latest Review 6 days ago
Floyd B. on 10/17/2017
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Spoke with Floyd's wife. She said they have been using this business for several years and they always do a good job.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 10/13/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Dennis B. on 10/16/2017
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Spoke with Cindy. She said this business always treats her right. They are very fair and the only mechanic she takes her vehicle to. She is happy with them.
Vehicle: Dodge Neon
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Joe G. on 10/09/2017
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Joe said the business had his best interest at heart.
Vehicle: Toyota Avalon
Category: Service
Service Date: 10/03/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Mark J. on 10/09/2017
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Mark said he was happy with what the staff did. They did an estimate for some other work as well.
Vehicle: Ford Fusion
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
MARY P. on 10/08/2017
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"They care about you and your vehicle."
I had an emergency with my vehicle. I called in the morning and they got me in right away. They gave me a loner to use so I could go to work. My vehicle was fixed by the time I got off work that day. They even called to remind me I needed an oil change and got that done too. They checked everything and made sure my car was all ready for winter.
Vehicle: GMC Envoy XL
Service Date: 09/26/2017
Review Created: 10/08/2017 11:03 AM
CAROL K. on 10/06/2017
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"Available and knowledgeable "
Carol Klint
Vehicle: Honda CR-V
Service Date: 10/02/2017
Review Created: 10/06/2017 10:06 AM
Rachael T. on 10/06/2017
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Rachael said the experience was really good, but the price was double what she thought it would be.
Vehicle: Kia Sedona
Category: Service
Service Date: 09/28/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
GARY M. on 10/02/2017
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"Great Friendly Service"
I trust my vehicles to them without reservations. Very friendly service and if something isn't done right they will fix it immediately.
Vehicle: Subaru Legacy
Service Date: 09/28/2017
Review Created: 10/02/2017 01:28 PM
JIM R. on 09/30/2017
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"Excellent diagnosis of problem"
The problem was found after a thorough inspection and repaired.
Vehicle: Ford Focus
Service Date: 09/28/2017
Review Created: 09/30/2017 10:59 AM
Pete K. on 09/29/2017
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Pete said this business found the issue and they helped him out. He had a good experience working with them.
Vehicle: Saturn VUE
Category: Service
Service Date: 09/26/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Devan W. on 09/26/2017
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Spoke with John. He said the staff were clear and quick to the point about what needed to be done. They communicated well and they got the service done on time.
Vehicle: Nissan Maxima
Category: Service
Service Date: 09/22/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
KATHIE D. on 09/25/2017
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"ERIC"
ERIC took my call, gave me an appointment for a few hours later the same day, and serviced my car when I arrived. He was friendly and professional, explained the work he did and advised me to come back if the problem re-occured.
Vehicle: Saturn VUE
Service Date: 09/22/2017
Review Created: 09/25/2017 04:09 PM
Audrey D. on 09/25/2017
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Audrey said they are excellent and she has been visiting them for along time.
Vehicle: Mercury Milan
Category: Service
Service Date: 09/20/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
DON L. on 09/21/2017
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"The perfect play!!"
Curt rushed up the middle and got the opposing QB to throw right into Chuck's hands! Chuck then rolled the ball back to Eric who went untouched into the end zone!! Perfect execution and position!! Bottom line, ALL the players at TJ's are working for you!! Best auto team in Rockford!!
Vehicle: Chevrolet Silverado 1500
Service Date: 09/20/2017
Review Created: 09/21/2017 06:01 AM
Ruth U. on 09/19/2017
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Ruth said she likes taking her vehicle to the business. The staff got to her fast and she was pleased with the work. She has been going there for several years. The business is wonderful and trustworthy. She highly recommends them.
Vehicle: Dodge Stratus
Category: Service
Service Date: 09/15/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
Tammy L. on 09/15/2017
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Tammy said that the staff told her what she wanted to know in reference to her vehicle. The staff provided great customer service, even though she ended up trading her vehicle in and not getting the work done.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 09/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
BEN B. on 09/01/2017
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"Satisfied Customer"
Good people, high quality service, fair prices.
Vehicle: Toyota Highlander
Service Date: 08/31/2017
Review Created: 09/01/2017 04:11 AM
Jill R. on 08/30/2017
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Jill said this business was courteous and when she had questions they made sure to answer them. She also said she trust them and it is nice to go somewhere that she can trust.
Vehicle: Kia Soul
Category: Service
Service Date: 08/04/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Jerry A. on 08/30/2017
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Jerry said the business did a great job and he recommends them all of the time.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 08/02/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
KAREN B. on 08/26/2017
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"Consistant"
Everyone at TJ'S is professional, knowledgeable and extremely friendly. I feel confident that the work being done will be done well and is necessary. I'm confident that they will stand behind their work 100%, but I've yet to have an issue.
Vehicle: Buick LeSabre
Service Date: 08/23/2017
Review Created: 08/26/2017 07:35 AM
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