Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

859 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


GK
Gini K.
Rockford, IL
Mitsubishi Outlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Spoke with Randall. He said he got in promptly and when he was supposed to. He asked for certain things to be done with his vehicle and the employees informed him about some things he did not need. His vehicle was done on time.
This review was collected via phone interview by Customer Research Inc.

AN
Amy N.
Rockford, IL
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Spoke with Eric. . He said he trusts the quality of work with the business.
This review was collected via phone interview by Customer Research Inc.

GS
Glenda S.
Rockford, IL
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Glenda said that there have not been any issues and she always gets a reasonable price. The mechanic guarantees his work and is honest. He fixes what needs fixing. She has been with the business for a few years and has not been to any facilities like this.
This review was collected via phone interview by Customer Research Inc.

EB
Ed B.
Machesney Park, IL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Ed said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JA
Jerry A.
Rockford, IL
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Jerry said he has been going to the business for years. He is satisfied with the staff. He is glad to have a place to take his vehicle where he knows it will be properly serviced and can feel safe driving on the road.
This review was collected via phone interview by Customer Research Inc.

JA
Jerry A.
Rockford, IL
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Jerry said he has been going to the business for years. He is satisfied with the staff. He is glad to have a place to take his vehicle where he knows it will be properly serviced and can feel safe driving on the road.
This review was collected via phone interview by Customer Research Inc.

SN
STEVE N.
Rockford, IL
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018
Prompt service
TJ's is always able to get my cars in within a day and repair work is reliable and at a reasonable price.

LW
Les W.
Poplar Grove, IL
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Les said they have excellent service.
This review was collected via phone interview by Customer Research Inc.

FB
Floyd B.
Rockford, IL
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Spoke with Floyd's wife. She said her experience with the business was very good, the staff are very nice and accommodating.
This review was collected via phone interview by Customer Research Inc.

RS
Rick S.
Rockford, IL
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Rick said the business did everything he expected them to do. He said they were trustworthy, professional and he also said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.

BK
Bob K.
Rockford, IL
Plymouth Roadrunner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Bob said that the facility is fantastic, the staff provides good communication, and Tim did a nice job setting up his vehicle.
This review was collected via phone interview by Customer Research Inc.

MJ
Mark J.
Rockford, IL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Mark said the staff took care of the problem promptly, and they are happy with the service.
This review was collected via phone interview by Customer Research Inc.

SM
Sonia M.
Rockford, IL
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Sonia said she hasn't had any bad results with this business and everything seems to be pretty good. The people were friendly.
This review was collected via phone interview by Customer Research Inc.

GS
Glenn S.
Rockford, IL
GMC Sierra 1500
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/16/2018 Category: Service
Glenn stated this business trashed his $2,500 transmission and only felt $200 responsible. They didn't get the fitting back together and it pumped all the transmission fluid out of his transmission. This business took him for a bunch of money and his check engine light is still on. He would not recommend this business for service based on the issues stated.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
Rockford, IL
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Michael said the staff are easy to work with, and he has had no issues.
This review was collected via phone interview by Customer Research Inc.

DC
Dale C.
Willowbrook, IL
Lexus RX 450h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Dale said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KM
Katherine M.
Rockford, IL
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Katherine said the staff does what is wanted.
This review was collected via phone interview by Customer Research Inc.

NP
Norma P.
Rockford, IL
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Norma said she was happy with the work the business did and with the people that did it.
This review was collected via phone interview by Customer Research Inc.

VF
Virginia F.
Rockford, IL
Buick Verano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Virginia said the technician was very courteous and thorough.
This review was collected via phone interview by Customer Research Inc.

SC
Sheryll C.
Rockford, IL
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Sheryll said they were on time with her appointment. The charges were communicated up front. They were very pleasant when she arrived and polite as she left. They thanked her for coming in. They were very timely, so she did not have to wait very long. She was really pleased and looks forward to going back.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 859 in total